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Napleton Automotive Group Jobs in Indiana (NOW HIRING)

Kia of Carmel

Automotive Service Advisor

Indianapolis, IN · On-site

$50K - $100K/yr

The Ed Napleton Automotive Group is looking for our next Service Consultant. Located at Napleton KIA of Carmel, the Service Consultant is a critical role, working as a liaison to our customers and ...

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Napleton Automotive Group information

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How much do napleton automotive group jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for napleton automotive group in Indiana is $20.83, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $22.88 per hour, depending on experience, location, and employer.

What is Napleton Automotive Group?

Napleton Automotive Group is a family-owned network of car dealerships that sells and services a variety of new and used vehicles. Founded in 1931, the company operates over 70 dealership locations across several states in the United States. They represent numerous automotive brands, including Ford, Hyundai, Kia, and others, and offer services such as financing, maintenance, and repairs. Napleton Automotive Group is known for its commitment to customer service and community involvement.

What can I expect from the team structure and collaboration at Napleton Automotive Group?

At Napleton Automotive Group, employees typically work within a dealership environment that values teamwork and open communication. Teams are often structured by department—such as sales, service, finance, and parts—and collaboration between these areas is essential for delivering excellent customer service. You can expect to interact regularly with colleagues across departments to ensure that customers receive a seamless experience from the moment they enter the dealership to post-sale service. This collaborative approach not only supports professional development but also fosters a positive and fast-paced work environment.

What is the difference between Napleton Automotive Group vs Automotive Service Technician?

AspectNapleton Automotive GroupAutomotive Service Technician
CredentialsVaries by dealership, often requires ASE certificationsASE certifications preferred, high school diploma or equivalent
Work EnvironmentDealership service centers, retail automotive settingsAutomotive repair shops, dealership service departments
Industry UsageUsed by dealerships like Napleton for service rolesCommon job title across automotive repair industry
Job FocusCustomer service, vehicle diagnostics, repairsPerforming repairs, diagnostics, maintenance

Napleton Automotive Group employs Automotive Service Technicians to provide vehicle repairs and maintenance within dealership settings. While both roles involve vehicle diagnostics and repairs, Napleton's technicians often work in dealership environments with specific brand training, whereas Automotive Service Technicians can work in various independent or dealership repair shops. Understanding these differences helps job seekers find the right fit within the automotive industry.

What are the key skills and qualifications needed to thrive as an automotive sales consultant at Napleton Automotive Group, and why are they important?

To thrive as an Automotive Sales Consultant, you need strong sales acumen, automotive product knowledge, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, dealership inventory systems, and digital sales platforms is important. Outstanding communication, negotiation skills, and a customer-focused attitude help build trust and drive sales. These skills and qualities are crucial for meeting sales targets, ensuring customer satisfaction, and contributing to the dealership's success.
What are popular job titles related to Napleton Automotive Group jobs in Indiana? For Napleton Automotive Group jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Napleton Automotive Group jobs in Indiana look for? The top searched job categories for Napleton Automotive Group jobs in Indiana are:
Napleton Automotive Group jobs near you
Infographic showing various Napleton Automotive Group job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $43,333 per year, or $20.8 per hour.

Customer Service CSI Representative

Napleton Indiana

Indianapolis, IN

$15.25 - $20.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

The Ed Napleton Automotive Group is looking for our next Customer Service/CSI Representative for Napleton's Indianapolis area dealerships in Carmel and Fishers. This is an exciting opportunity in a growing, fast-paced industry.

Located at the Customer Service/CSI Representative is responsible for assisting the service department to obtain guest feedback on manufacturer surveys and to follow up to help address and resolve opportunities and grow top tier results and service experiences.

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!  

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity. 

What We Offer:

  • Competitive Pay
  • Family Owned and Operated – 90+ years in business! 
  • Medical, Dental, Vision Insurance, 401k 
  • Paid Vacation and Sick Time 
  • Paid Training 
  • Discounts on products, services, and vehicles 
  • Fantastic Growth Opportunities 

Job Responsibilities:

  • Download and create reports from manufacturer surveys
  • Reviews Survey feedback with Manager
  • Follow up with guest on uncomplete surveys to build survey response
  • Follow up with guest in partnership with Service Manager to address and resolve any concerns

Job Requirements:

  • High school diploma or equivalent
  • 2+ years of Automotive Dealership experience
  • CDK experience preferred
  • Excellent oral communication skills.
  • Ability to communicate customers' interests needs and requests to management and sales personnel.
  • Willingness to undergo a background check in accordance with local law/regulations 
  • 18+ years of age or older to comply with the company driving policy 


We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws 

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