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Napco Security Jobs (NOW HIRING)

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Napco Security information

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$22.5K

$83.9K

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How much do napco security jobs pay per year?

As of Aug 23, 2026, the average yearly pay for napco security in the United States is $83,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $130,000.00 per year, depending on experience, location, and employer.

What is a Napco Security professional?

A Napco Security professional typically refers to someone who installs, services, or sells security systems and products manufactured by Napco Security Technologies. These professionals work with alarm systems, access control, video surveillance, and other electronic security solutions for homes, businesses, and institutions. Their responsibilities may include system design, installation, troubleshooting, and customer support to ensure effective property protection. They often stay updated on the latest security technologies and work closely with clients to tailor solutions to specific security needs.

What are the typical daily responsibilities of a technician at Napco Security?

Technicians at Napco Security are commonly responsible for installing, maintaining, and troubleshooting security systems, such as access control panels, alarm systems, and surveillance equipment. Their daily tasks often involve visiting client sites, configuring hardware and software, conducting routine inspections, and providing training or support to end-users. Collaboration with sales teams, project managers, and customer service representatives is also frequent to ensure installations meet customer requirements and industry standards. Staying up to date with the latest security technologies and compliance protocols is essential for ongoing success in this role.

What are the key skills and qualifications needed to thrive as a security systems technician at Napco Security?

To thrive as a Security Systems Technician at Napco Security, you need a solid background in electronics, troubleshooting, and installation of security systems, usually supported by relevant technical training or certifications. Familiarity with Napco alarm panels, access control software, and networked security devices is typically required. Strong problem-solving abilities, attention to detail, and effective communication with clients and team members set top performers apart. These skills ensure reliable system performance, customer satisfaction, and adherence to safety and industry standards.

What is the difference between Napco Security vs Security Technician?

AspectNapco SecuritySecurity Technician
CertificationsSecurity industry certifications, manufacturer-specific trainingSecurity certifications, technical training
Work EnvironmentManufacturers, security system installation companiesOn-site installation, maintenance, and repair of security systems
Industry UsageManufacturers and security product providersSecurity service providers and installation companies

Napco Security primarily focuses on manufacturing and providing security products, while Security Technicians install and maintain these systems. Both roles require technical skills and certifications, but Napco Security is more product-oriented, whereas Security Technicians work directly with clients on-site.

More about Napco Security jobs

What cities are hiring for Napco Security jobs?

Cities with the most Napco Security job openings:

What states have the most Napco Security jobs?

States with the most job openings for Napco Security jobs include:

Infographic showing various Napco Security job openings in the United States as of August 2026, with employment types broken down into 75% Full Time, and 25% Temporary. Highlights an 100% In-person job distribution, with an average salary of $83,888 per year, or $40.3 per hour.

Director of Field Sales Engineering

Digital Monitoring Products

Springfield, MO • On-site, Remote

Full-time

Posted 8 days ago


Job description

Description
The Director of Field Sales Engineering leads DMP's Field Sales Engineering department across intrusion detection, access control, and video surveillance, and owns the strategic and technical direction of the team that supports dealers, systems integrators, and enterprise end-users. This role carries decision-making authority over team coverage, staffing, and technical strategy, and is directly accountable for department performance and its contribution to DMP's company revenue goals. The Director manages a team of Regional Field Sales Engineers, ensuring effective support and coverage across North America, defines and measures the KPIs that gauge the department's success, and conducts Quarterly Business Reviews (QBRs) with direct reports to align on performance and priorities. The Director also serves as the department's technology lead, maintaining deep technical expertise and guiding the team's approach to complex, enterprise-level system design.
Fundamental Qualifications:
  • 7-10 years of experience in a pre-sales, sales engineering, or technical support role within the physical security industry, including experience leading or managing a team.
  • Demonstrated people management experience, including hiring, coaching, performance management, and planning for effective team support and coverage.
  • Proven ability to make sound, data-driven decisions regarding team coverage, resource allocation, and technical strategy.
  • Experience defining, tracking, and reporting KPIs that measure team and departmental performance and connect directly to company revenue goals.
  • Experience conducting Quarterly Business Reviews (QBRs) and regular performance discussions with direct reports.
  • Hands-on knowledge of intrusion detection systems including control panels, keypads, communicators, sensors, and central station monitoring workflows.
  • Working knowledge of access control platforms and video surveillance systems (VMS, IP cameras, NVRs) as complementary disciplines.
  • Working knowledge of Entre and Security Command a plus, particularly for supporting enterprise accounts.
  • Working knowledge of professionally monitored accounts a plus.
  • Solid understanding of networking fundamentals including TCP/IP, VLANs, cellular and broadband communications, and cybersecurity best practices as they apply to security devices.
  • Experience working with and supporting security dealers and integrators, as well as enterprise end-users.
  • Strong ability to translate complex technical concepts into clear, accessible language for non-technical and executive audiences.
  • Excellent verbal and written communication skills with confidence presenting to technical teams, dealers, and executive stakeholders.
  • Self-motivated, organized, and capable of managing multiple projects, priorities, and direct reports simultaneously.
  • Willingness to travel within North America (estimated 25-40%).
  • Accept and benefit from constructive performance feedback.
  • Any other equivalent combination of training and experience.

Additionally Valued Qualifications:
  • Prior experience in a director, manager, or team-lead role within a sales engineering, technical sales, or security industry organization.
  • Industry certifications such as PSP, ASIS, BICSI, ESA/NTS, or manufacturer-specific credentials.
  • Familiarity with central station monitoring platforms and UL-listed installation requirements.
  • Experience with DMP products or comparable intrusion panel manufacturers (Bosch, Honeywell, DSC, Napco).
  • Knowledge of enterprise security procurement processes or commercial/government verticals.

Typical Duties and Responsibilities:
Leadership & People Management
  1. Manage, coach, and develop a team of Regional Field Sales Engineers, ensuring effective support and coverage across assigned territories.
  1. Make decisions on staffing, coverage, and resource allocation to meet the needs of dealers, integrators, and enterprise accounts.
  1. Conduct regular one-on-ones, performance reviews, and Quarterly Business Reviews (QBRs) with direct reports to evaluate performance, address development needs, and align on priorities.
  1. Recruit, interview, and hire Field Sales Engineers as department needs grow.

Department Performance & Revenue Growth
  1. Define, track, and report on KPIs that measure the success of the Field Sales Engineering department and its contribution to DMP's company revenue goals.
  1. Partner with sales leadership to align sales engineering strategy and team resources with revenue targets and business priorities.
  1. Analyze performance data and market trends to make informed decisions affecting team structure, priorities, and initiatives.
  1. Present department performance, KPI results, and strategic recommendations to executive leadership.

Technical Leadership
  1. Serve as the technology lead for the Field Sales Engineering department, maintaining deep expertise in DMP's intrusion, access control, and video solutions.
  1. Apply working knowledge of Entre and Security Command to support technical strategy for enterprise accounts.
  1. Apply working knowledge of professionally monitored accounts to guide enterprise and central station conversations.
  1. Guide the team's technical approach to complex, enterprise-level system design, RFPs, and proof-of-concept engagements, and own escalation of high-priority technical opportunities.

Pre-Sales & System Design
  1. Oversee the team as the primary technical resource for the North American sales team and dealer/integrator network.
  1. Ensure integrated security systems are properly designed and scoped, with a primary focus on intrusion detection panels and peripheral devices, alongside access control and video surveillance components.
  1. Ensure timely, thorough responses to technical inquiries, RFPs, and proof-of-concept requests.
  1. Support delivery of compelling technical presentations and product demonstrations to dealers, integrators, and enterprise end-users.

Channel and Customer Enablement
  1. Direct onsite support for dealers and integrators, including training, programming guidance, and system commissioning.
  1. Oversee sales and technical training sessions covering DMP intrusion panels, access control, and video integration for channel partners and end-user customers.
  1. Ensure pilot and proof-of-concept projects deliver successful outcomes and clear documentation, acting as a trusted technical advisor throughout the sales cycle and transition to post-sale support.

Cross-Functional Collaboration
  1. Partner with product, engineering, and support teams to relay field feedback and influence the product roadmap.
  1. Collaborate with sales leadership to continuously improve the impact and scalability of the Sales Engineering function.
  1. Contribute to the development of technical collateral including application notes, programming guides, configuration documentation, and best practice resources.
  1. Observe and adhere to DMP Data Classification policy.
  1. Observe company policies. Continuously review processes to improve efficiency while maintaining conformance to requirements and fostering effective internal customer relationships.
  2. May perform related duties or fill in for others in the department or other departments when requested. May train or instruct fellow workers regarding own duties.

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