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Mychart Jobs in Edison, NJ (NOW HIRING)

NYULMC

Secretary I Intake/ Scheduler (FGP)

New York, NY · On-site

$20.75 - $25.25/hr

  • Medical

  • Retirement

Promotes the use and sign-up of MyChart. * Follows scanning guidelines and best practices for importing outside documents- results, records, forms, etc. * Reviews the waitlist periodically and ...

Pwc

Managed Services, Epic Certified Senior Manager

New York, NY · On-site

$124K - $280K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... MyChart, Cogito, ECSA, Orders) What Sets You Apart - Master's Degree in Health Administration, Public Health preferred - Experience leading enterprise Epic support programs - Understanding of health ...

NYU Langone Health

Community Health Worker - Brooklyn

Brooklyn, NY · On-site

$20.25 - $26.50/hr

  • Medical

  • Retirement

Advocate for patients when barriers to care exist including language and literacy barriers, access to transportation, problems with insurance coverage, access to technology such as MyChart, child ...

United Surgical Partners

Scheduler Full Time

Brooklyn, NY · On-site

$17.50 - $20.75/hr

Promotes the use and sign-up of MyChart • Answers phone calls and requests in a professional and patient friendly manner. • Schedules routine appointments and follow ups for visits. • On ...

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Mychart information

See Edison, NJ salary details

$19.7K

$65.1K

$130.4K

How much do mychart jobs pay per year?

As of Aug 20, 2026, the average yearly pay for mychart in Edison, NJ is $65,054.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $82,300.00 per year, depending on experience, location, and employer.

What is a MyChart?

A MyChart job typically involves supporting patients, healthcare providers, and staff in using the MyChart patient portal, which is part of the Epic electronic health record system. Responsibilities may include troubleshooting technical issues, assisting with account access, training users, and ensuring data security. Employees in these roles may work in healthcare IT, customer support, or clinical settings to enhance patient engagement and streamline communication.

What are the typical daily responsibilities of a MyChart support specialist?

A MyChart Support Specialist typically spends their day assisting patients and healthcare staff with issues related to MyChart account access, password resets, and troubleshooting application features. They may also help educate users on navigating the portal, escalate technical problems to IT teams, and monitor ticket queues to ensure timely resolution. The role often involves close collaboration with clinical staff, IT professionals, and sometimes direct patient interaction, both over the phone and through secure messaging. Being proactive in identifying system trends and working in a fast-paced environment is also a key aspect of the job.

What are the key skills and qualifications needed to thrive in the MyChart position, and why are they important?

To thrive as a MyChart Support Specialist, you need a solid understanding of healthcare information systems, patient portal workflows, and general IT troubleshooting, often supported by experience in healthcare settings or a background in health informatics. Familiarity with Epic MyChart, electronic health records (EHR) platforms, and ticketing or support systems is typically required. Strong communication, patience, and problem-solving abilities are key soft skills for effectively assisting patients and providers. These skills ensure rapid issue resolution, high user satisfaction, and secure handling of sensitive health information.

What are popular job titles related to Mychart jobs in Edison, NJ?

For Mychart jobs in Edison, NJ, the most frequently searched job titles are:

What job categories do people searching Mychart jobs in Edison, NJ look for?

The top searched job categories for Mychart jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Mychart jobs?

Cities near Edison, NJ with the most Mychart job openings:

Mychart jobs near you
Infographic showing various Mychart job openings in Edison, NJ as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 13% Part Time, 3% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $65,054 per year, or $31.3 per hour.

Secretary I Intake/ Scheduler (FGP)

NYULMC

New York, NY • On-site

$20.75 - $25.25/hr

Full-time

Medical, Retirement

Posted 15 days ago

NYU Langone Health rating

8.5

Company rating: 8.5 out of 10

Based on 247 frontline employees who took The Breakroom Quiz

14th of 889 rated healthcare providers

Job description


NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.
For more information, go to med.nyu.edu, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, X and Instagram.
Position Summary:
We have an exciting opportunity to join our team as a Sec I-Intake/Sched.
In this role, the successful candidate The Faculty Group Practice Sec I will perform a variety of front-end administrative tasks to support practice operations including greeting patients, answering calls, scheduling patient appointments and other administrative duties as needed.
Job Responsibilities:
  • Schedules appointments for visits, treatments, and procedures.
    Reviews appointment confirmation responses and manages waitlists.
    Communicates to patients on upcoming scheduled visits, including instructions, preparation, and forms,
  • Obtains authorizations for services as needed.
    Answers calls and takes messages. Addresses questions or routes messages to appropriate contact in a clear and timely manner.
    Handles faxes and mail.
  • Prepares standard letters and forms as needed.
  • Administrative Physician and Practice Support
  • Demonstrates knowledge of the organization's patient experience expectations and Service Standards and incorporates them in to the performance of duties.
  • Supports patient access activities (i.e. greets patients, collects information, answers questions, requests for assistance are directed to proper individual, etc.).
  • Answers phones and screens incoming calls. Provides information, take messages, or redirects calls to the appropriate person.
  • Maintains cooperative and professional relationships with physicians, nurses, and office staff.
  • Exercises skill in prioritizing assignments in order to complete work in a timely manner when there are changes in workload, assignments, pressures of deadlines, competitive requirements, and/or a heavy workload.
  • Demonstrates communication skills: using appropriate vocabulary and grammar when obtaining and conveying information to patients, physicians, nurses, and staff at various levels; in person, over the phone, in writing, and in electronically sent messages.
  • Participates in training staff in registration and office policies and responsibilities.
  • May assist, provide guidance and/or train less senior staff.
  • Reviews all assigned in-basket messages and patient emails before routing to the appropriate provider which includes staff messages, appointment notifications, etc.
  • Provides patients with non-clinical instructions for any upcoming appointments/procedures.
  • Promotes the use and sign-up of MyChart.
  • Follows scanning guidelines and best practices for importing outside documents- results, records, forms, etc.
  • Reviews the waitlist periodically and ensures patients are being called and offered appointments.
  • Responsible for rescheduling patients when physicians are out or blocking their schedules.
  • Organizes and distributes mail and faxes.
  • Has a general knowledge of the practice/physician specialty including conditions and treatments and scheduling scripts.
  • Manages the physician's calendars including creating and sending calendar invites.
  • Releases medical records in accordance of HIPAA and FGP ROI procedures.
  • Documents disclosures in Epic and fulfills requests within a 10 day timeframe.
  • Processes incoming and outgoing documents via paper and electronic records.
  • Scans, uploads and forwards appropriate information within EPIC.
  • Completes forms legibly and accurately. Forwards areas requiring clinical information to LPN, RN or Licensed Provider.
  • Secures appropriate signatures and forwards documents/forms to correct destination.
  • Follows up with the physician on any outstanding messages related to patient care.
  • Answers patient questions to ensure understanding and patient satisfaction, or refers them to more senior level staff.
  • Maintains confidentiality on matters to which they are privileged. Refers all questions/queries related to medical diagnosis or treatment to RN/provider.
    Refers Surgical and Infusion scheduling to Senior Medical Secretary.
  • Prepares routine memoranda letters, labels, routine manuscripts, correspondence and other documents as needed.
  • Reviews work for accuracy and completeness.
    Receives prescription refill requests, locates requested prescription in EMR, and tasks RN, LPN, or Provider to evaluate, set up and/or process for renewal.
  • Communicates with pharmacies and patients to clarify prescription questions and/or concerns, related to patient demographic, insurance, and status information. Refers questions related to prescription information to RN/LPN/Provider.
  • Initiates and follows-up on pre-authorizations and appeals and arranges peer-to-peer communication when require.
    Responsible for Patient, Referral and Authorization work queues.
  • Obtains and documents referrals received in EPIC.
  • Collaborates with other NYU Langone sites to ensure seamless continuation of care.
  • Remains current on latest best practices, policies and protocols (including workflow updates, FOCUS trainings, and job-related tasks).
  • Maintains cleanliness of both personal and patient space, including waiting areas and restocks supplies as needed.
  • Communicates with patients, providing all scheduling instructions, clarification, updates on status or changes and answering related questions for any upcoming appointments/procedures. Communicate with patients regarding status of referrals and/or authorization.
  • Assists with the completion of special projects, reports and activities. Ensures requested and related information is accurate and complete. Brings any problems or questions to supervisor attention.

Patient Experience and Access
  • Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience, during every encounter.
    Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off)
  • Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging.
    Proactively anticipates patient needs, and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate.
  • Shares ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (i.e. ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.)
  • Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote positive patient experience.
  • Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles.
  • Performs other related duties as needed by providers and supervisor.

Minimum Qualifications:
To qualify you must have a High School Diploma. Excellent organizational, interpersonal and verbal and written communications skills and strong customer service orientation required. Basic knowledge of word processing, spreadsheet, database and Internet applications required. Light, accurate keyboarding skills required. Ability to complete multiple tasks efficiently and thrive in a team work environment which pursues a positive patient care experience.
Preferred Qualifications:
Preferred Qualifications:Intermediate knowledge of computer-based scheduling and appointment programs strongly preferred.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.
NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.
View Know Your Rights: Workplace discrimination is illegal.
NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $56,873.24 - $56,873.25 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
To view the Pay Transparency Notice, please click here

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