Providing ongoing and just-in-time MyChart Bedside training and associated support so that clinicians and patients have a detailed understanding of the application at an operational level, to provide ...
Providing ongoing and just-in-time MyChart Bedside training and associated support so that clinicians and patients have a detailed understanding of the application at an operational level, to provide ...
Patient Mobile Liaison Technician - Main MyChart Bedside - Part Time - Days
Cincinnati, OH · On-site
$15.25 - $20.25/hr
Providing ongoing and just-in-time MyChart Bedside training and associated support so that clinicians and patients have a detailed understanding of the application at an operational level, to provide ...
Patient Mobile Liaison Technician - Main MyChart Bedside - Part Time - Days
Cincinnati, OH · On-site
$15.25 - $20.25/hr
Providing ongoing and just-in-time MyChart Bedside training and associated support so that clinicians and patients have a detailed understanding of the application at an operational level, to provide ...
Providing ongoing and just-in-time MyChart Bedside training and associated support so that clinicians and patients have a detailed understanding of the application at an operational level, to provide ...
Providing ongoing and just-in-time MyChart Bedside training and associated support so that clinicians and patients have a detailed understanding of the application at an operational level, to provide ...
Epic MyChart, EpicCare Link, and Care Everywhere (Strongly Preferred) Physical Demands * Standing Occasionally * Walking Occasionally * Sitting Constantly * Lifting Rarely 20 lbs * Carrying Rarely 20 ...
Epic MyChart, EpicCare Link, and Care Everywhere (Strongly Preferred) Physical Demands * Standing Occasionally * Walking Occasionally * Sitting Constantly * Lifting Rarely 20 lbs * Carrying Rarely 20 ...
Patient Service Specialist
Stow, OH · On-site
$15.75 - $21.65/hr
You willassistthem with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstoneforothers within Customer Service and various ...
Patient Service Specialist
Stow, OH · On-site
$15.75 - $21.65/hr
You willassistthem with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstoneforothers within Customer Service and various ...
Patient Service Specialist
Cuyahoga Falls, OH · On-site
$15.75 - $21.65/hr
You willassistthem with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstoneforothers within Customer Service and various ...
Patient Service Specialist
Cuyahoga Falls, OH · On-site
$15.75 - $21.65/hr
You willassistthem with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstoneforothers within Customer Service and various ...
Patient Service Specialist
Brunswick, OH · On-site
$15.75 - $21.65/hr
You willassistthem with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstonetoothers within Customer Service and various ...
Patient Service Specialist
Brunswick, OH · On-site
$15.75 - $21.65/hr
You willassistthem with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstonetoothers within Customer Service and various ...
Patient Service Specialist
Twinsburg, OH · On-site
$15.75 - $21.65/hr
You willassistthem with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstonetoothers within Customer Service and various ...
Patient Service Specialist
Twinsburg, OH · On-site
$15.75 - $21.65/hr
You willassistthem with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstonetoothers within Customer Service and various ...
Patient Service Specialist
Lakewood, OH · On-site
$15.75 - $21.65/hr
You willassistthem with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstoneforothers within Customer Service and various ...
Patient Service Specialist
Lakewood, OH · On-site
$15.75 - $21.65/hr
You willassistthem with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstoneforothers within Customer Service and various ...
Patient Service Specialist
Akron, OH · On-site
$15.75 - $21.65/hr
You willassistthem with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstoneforothers within Customer Service and various ...
Patient Service Specialist
Akron, OH · On-site
$15.75 - $21.65/hr
You willassistthem with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstoneforothers within Customer Service and various ...
Patient Service Specialist
Cleveland, OH · On-site
$15.75 - $21.65/hr
You willassistthem with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstoneforothers within Customer Service and various ...
Patient Service Specialist
Cleveland, OH · On-site
$15.75 - $21.65/hr
You willassistthem with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstoneforothers within Customer Service and various ...
Patient Service Specialist
Twinsburg, OH · On-site
$15.75 - $21.65/hr
You willassistthem with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstoneforothers within Customer Service and various ...
Patient Service Specialist
Twinsburg, OH · On-site
$15.75 - $21.65/hr
You willassistthem with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstoneforothers within Customer Service and various ...
Patient Service Specialist
Wooster, OH · On-site
$15.75 - $21.65/hr
You willassistthem with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstoneforothers within Customer Service and various ...
Patient Service Specialist
Wooster, OH · On-site
$15.75 - $21.65/hr
You willassistthem with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstoneforothers within Customer Service and various ...
Patient Service Specialist
$15.75 - $21.65/hr
You willassistthem with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstoneforothers within Customer Service and various ...
Patient Service Specialist
$15.75 - $21.65/hr
You willassistthem with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstoneforothers within Customer Service and various ...
Patient Service Specialist
Wooster, OH · On-site
$15.75 - $21.65/hr
You willassistthem with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstoneforothers within Customer Service and various ...
Patient Service Specialist
Wooster, OH · On-site
$15.75 - $21.65/hr
You willassistthem with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstoneforothers within Customer Service and various ...
Patient Service Specialist
Mentor, OH · On-site
$15.75 - $21.65/hr
You willassistthem with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstoneforothers within Customer Service and various ...
Patient Service Specialist
Mentor, OH · On-site
$15.75 - $21.65/hr
You willassistthem with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstoneforothers within Customer Service and various ...
Patient Service Specialist
Rocky River, OH · On-site
$15.75 - $21.65/hr
You willassistthem with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstoneforothers within Customer Service and various ...
Patient Service Specialist
Rocky River, OH · On-site
$15.75 - $21.65/hr
You willassistthem with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstoneforothers within Customer Service and various ...
Patient Service Specialist
Cleveland, OH · On-site
$15.75 - $21.65/hr
You willassistthem with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstoneforothers within Customer Service and various ...
Patient Service Specialist
Cleveland, OH · On-site
$15.75 - $21.65/hr
You willassistthem with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstoneforothers within Customer Service and various ...
Patient Service Specialist
Cleveland, OH · On-site
$15.75 - $21.65/hr
You willassistthem with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstoneforothers within Customer Service and various ...
Patient Service Specialist
Cleveland, OH · On-site
$15.75 - $21.65/hr
You willassistthem with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstoneforothers within Customer Service and various ...
Patient Service Specialist - Gastroenterology
$15.75 - $21.65/hr
You willassistthem with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstonetoothers within Customer Service and various ...
Patient Service Specialist - Gastroenterology
$15.75 - $21.65/hr
You willassistthem with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstonetoothers within Customer Service and various ...
Mychart information
See Ohio salary details
$18.1K - $27.3K
8% of jobs
$27.3K - $36.6K
11% of jobs
$39.2K is the 25th percentile. Wages below this are outliers.
$36.6K - $45.8K
24% of jobs
The median wage is $49.9K / yr.
$45.8K - $55.1K
18% of jobs
$55.1K - $64.3K
10% of jobs
$71.6K is the 75th percentile. Wages above this are outliers.
$64.3K - $73.5K
6% of jobs
$73.5K - $82.8K
12% of jobs
$82.8K - $92K
9% of jobs
$92K - $101.3K
3% of jobs
$101.3K - $110.5K
0% of jobs
$110.5K - $119.8K
0% of jobs
$18.1K
$59.7K
$119.8K
How much do mychart jobs pay per year?
What are the typical daily responsibilities of a MyChart Support Specialist?
A MyChart Support Specialist typically spends their day assisting patients and healthcare staff with issues related to MyChart account access, password resets, and troubleshooting application features. They may also help educate users on navigating the portal, escalate technical problems to IT teams, and monitor ticket queues to ensure timely resolution. The role often involves close collaboration with clinical staff, IT professionals, and sometimes direct patient interaction, both over the phone and through secure messaging. Being proactive in identifying system trends and working in a fast-paced environment is also a key aspect of the job.
What are the key skills and qualifications needed to thrive in the Mychart position, and why are they important?
To thrive as a MyChart Support Specialist, you need a solid understanding of healthcare information systems, patient portal workflows, and general IT troubleshooting, often supported by experience in healthcare settings or a background in health informatics. Familiarity with Epic MyChart, electronic health records (EHR) platforms, and ticketing or support systems is typically required. Strong communication, patience, and problem-solving abilities are key soft skills for effectively assisting patients and providers. These skills ensure rapid issue resolution, high user satisfaction, and secure handling of sensitive health information.
What is a MyChart job?
A MyChart job typically involves supporting patients, healthcare providers, and staff in using the MyChart patient portal, which is part of the Epic electronic health record system. Responsibilities may include troubleshooting technical issues, assisting with account access, training users, and ensuring data security. Employees in these roles may work in healthcare IT, customer support, or clinical settings to enhance patient engagement and streamline communication.
- Night Shift Ascension Patient Access Representative
- Patient Access Specialist
- Day Shift Ascension Patient Access Representative
- Overnight Remote Patient Access Representative
- Part Time Patient Access Representative
- Overnight Ascension Patient Access Representative
- Senior Patient Access Representative
- Patient Access Representative
- Weekend Remote Patient Access Representative

Patient Mobile Liaison Technician - Main MyChart Bedside - Part Time - Days
Cincinnati, OH
$15.25 - $20.25/hr
Other
Re-posted 16 days ago
Christ Hospital Health Network rating
6.9
Based on 95 frontline employees who took The Breakroom Quiz
453rd of 887 rated healthcare providers
Job description
Job Description The Patient Mobile Technology Liaison is a subject matter expert working with clinical staff to provide comprehensive clinical support by: Providing ongoing and just-in-time MyChart Bedside training and associated support so that clinicians and patients have a detailed understanding of the application at an operational level, to provide optimal patient care. Distributing and collecting MyChart bedside hardware to and from patients Assisting patients with MyChart bedside application on their personal device as appropriate Maintaining MyChart Bedside Hardware inventory and cleaning according to policy Advocating for system changes that enhance clinical usage, provide business value and align with TCHHN goals Triaging, troubleshooting and testing with the IT systems, including in-depth application troubleshooting and problem resolution with the assistance of the TCHNN IT teams. Responsibilities Provides ongoing inventory of TCHHN Mobile devices.
Reviewing epic reports and accessing epic to access appropriate patient information Provides high quality support for Clinical staff for the MyChart mobile application system inpatient locations. Handles initial problem recognition and researches with a goal of first call resolution. Escalates more complex problems to the next level support when needed contacting the Help Desk Promotes maximum utilization of MyChart Bedside by the Clinical Staff by working with individual staff members to improve their skill with epic/clinical applications and workflow process though the ambulatory and inpatient optimization proce Promotes maximum utilization of MyChart Bedside by the patient and family by working with individuals to improve their skill with MyChart Bedside applications and workflow process Provides basic training and at the elbow support for system utilization.
Works with Principal Trainers to provide feedback and insight to training content. Round regularly on patients, offering additional opportunities to participate and or educate on tablet use Maintains competency with application enhancements as they relate to the business process, current technology, software and hardware SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed above: Other duties as assigned by management. Acts as liaison with Help Desk to provide end user support.
Participates on other Information Technology teams and committees. Qualifications KNOWLEDGE AND SKILLS: EDUCATION: High School YEARS OF EXPERIENCE: 1 year minimum clinical/education experience REQUIRED SKILLS AND KNOWLEDGE: Entry level technical clinician Knowledge of medical terminology Basic Life Support Completes yearly mandatory unit specific, hospital and safety education Experience in providing end user support and training in a clinical care setting minimum of 1 year Strong analytical and communication skill Time management skills, self-directed Ability to remain calm under extreme pressure, persevere in challenging situations and deliver timely and effective result Ability to work with all levels of management LICENSES REGISTRATIONS &/or CERTIFICATIONS : Apply
What Christ Hospital Health Network employees say
Pay
Benefits
Hours and flexibility
Workplace
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About Christ Hospital
Sourced by ZipRecruiter
Company size
1,001 - 5,000 Employees
Headquarters location
Cincinnati, OH, US
Year founded
1889