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Mychart Jobs in Florida (NOW HIRING)

WATSON CLINIC

HIMS SPECIALIST - FULL TIME

Lakeland, FL · On-site

$15 - $20/hr

EpicCare EHR, Epic's Patient Portal - MyChart, and athenaIDX * Verifies only information authorized patient is released. * Verifies reports have been signed by appropriate provider prior to release.

WATSON CLINIC

HIMS SPECIALIST - FULL TIME

Lakeland, FL · On-site

$15 - $20/hr

EpicCare EHR, Epic's Patient Portal - MyChart, and athenaIDX * Verifies only information authorized patient is released. * Verifies reports have been signed by appropriate provider prior to release.

WATSON CLINIC LLP

HIMS SPECIALIST - FULL TIME

Lakeland, FL · On-site

$15 - $20/hr

EpicCare EHR, Epic's Patient Portal - MyChart, and athenaIDX * Verifies only information authorized patient is released. * Verifies reports have been signed by appropriate provider prior to release.

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What are the typical daily responsibilities of a MyChart support specialist?

A MyChart Support Specialist typically spends their day assisting patients and healthcare staff with issues related to MyChart account access, password resets, and troubleshooting application features. They may also help educate users on navigating the portal, escalate technical problems to IT teams, and monitor ticket queues to ensure timely resolution. The role often involves close collaboration with clinical staff, IT professionals, and sometimes direct patient interaction, both over the phone and through secure messaging. Being proactive in identifying system trends and working in a fast-paced environment is also a key aspect of the job.

What are the key skills and qualifications needed to thrive in the MyChart position, and why are they important?

To thrive as a MyChart Support Specialist, you need a solid understanding of healthcare information systems, patient portal workflows, and general IT troubleshooting, often supported by experience in healthcare settings or a background in health informatics. Familiarity with Epic MyChart, electronic health records (EHR) platforms, and ticketing or support systems is typically required. Strong communication, patience, and problem-solving abilities are key soft skills for effectively assisting patients and providers. These skills ensure rapid issue resolution, high user satisfaction, and secure handling of sensitive health information.

What is a MyChart?

A MyChart job typically involves supporting patients, healthcare providers, and staff in using the MyChart patient portal, which is part of the Epic electronic health record system. Responsibilities may include troubleshooting technical issues, assisting with account access, training users, and ensuring data security. Employees in these roles may work in healthcare IT, customer support, or clinical settings to enhance patient engagement and streamline communication.

What are the most commonly searched types of Mychart jobs in Florida? The most popular types of Mychart jobs in Florida are:
What are popular job titles related to Mychart jobs in Florida? For Mychart jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Mychart jobs in Florida look for? The top searched job categories for Mychart jobs in Florida are:
What cities in Florida are hiring for Mychart jobs? Cities in Florida with the most Mychart job openings:
Mychart jobs near you
Infographic showing various Mychart job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

HIMS SPECIALIST - FULL TIME

WATSON CLINIC

Lakeland, FL • On-site

$15 - $20/hr

Full-time

Re-posted 6 days ago

Watson Clinic rating

6.4

Company rating: 6.4 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

641st of 887 rated healthcare providers

Job description

Description:

Summary/Objective: Oversees and assists with compiling, processing, and maintaining medical records and forms of clinic patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the health care system.

Essential Functions

  • Demonstrates understanding of the medicolegal implications and responsibilities related to the release of patient health information.
  • Oversees and assists with the Processing of requests for patient medical record information and forms by ensuring receipt of proper signed patient authorization, extracting only material pertinent to the request and obtaining physician approval or signature as necessary pursuant to department policy and Florida law.
  • Responds to incoming calls and requests (primarily provider offices and insurance companies).
  • Retrieves information from EHR to respond to requests for records and process reports and/or audits.
  • Verifies completeness of each request necessary by one or all of the following methods: paper chart and all electronic systems: EpicCare EHR, Epic’s Patient Portal – MyChart, and athenaIDX
  • Verifies only information authorized patient is released.
  • Verifies reports have been signed by appropriate provider prior to release.


Requirements:

Required Education and Experience: High school graduate or equivalent required (GED may be equivalent). Two years previous experience to include filing, data entry and audit processing in medical records environment

Additional Eligibility Qualifications: Must possess and demonstrate good communication skills to effectively communicate with internal and external customers. Must possess proper grammar and accurate spelling skills. Must be able to work independently with minimum supervision, with an ability to exercise judgment and discretion. Must have basic knowledge of Windows-based computer applications. Must have accurate keyboard skills. Must be detail oriented. Must possess professional manner.


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