Epic Analyst | MyChart North Point Technology is seeking an experienced Epic MyChart Analyst to support the configuration, maintenance, testing, and optimization of patient facing Epic applications.
Quick apply
Epic Analyst | MyChart North Point Technology is seeking an experienced Epic MyChart Analyst to support the configuration, maintenance, testing, and optimization of patient facing Epic applications.
Quick apply
Epic Analyst | MyChart North Point Technology is seeking an experienced Epic MyChart Analyst to support the configuration, maintenance, testing, and optimization of patient facing Epic applications.
Fort Lauderdale, FL · Remote
$80 - $90/hr
Description Epic MyChart / Grand Central Consultant Position Overview Our client is seeking an experienced Epic MyChart and/or Grand Central Consultant to provide critical support following the ...
Fort Lauderdale, FL · Remote
$80 - $90/hr
Description Epic MyChart / Grand Central Consultant Position Overview Our client is seeking an experienced Epic MyChart and/or Grand Central Consultant to provide critical support following the ...
The University of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Full-Time Epic Director Ambulatory/MyChart to work ON SITE in Miami The Epic Director Ambulatory ...
The University of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Full-Time Epic Director Ambulatory/MyChart to work ON SITE in Miami The Epic Director Ambulatory ...
Miami, FL · On-site
The University of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Full-Time Epic Director Ambulatory/MyChart to work ON SITE in Miami The Epic Director Ambulatory ...
Miami, FL · On-site
The University of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Full-Time Epic Director Ambulatory/MyChart to work ON SITE in Miami The Epic Director Ambulatory ...
The Executive Director, Epic Ambulatory/MyChart will be responsible for implementation, management, oversight, and optimization of the Epic Inpatient Applications, including but not limited to ...
The Executive Director, Epic Ambulatory/MyChart will be responsible for implementation, management, oversight, and optimization of the Epic Inpatient Applications, including but not limited to ...
Miami, FL · On-site +1
The University of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Full-time Epic Analyst, MyChart. The Epic Analyst 2 assists Associate Epic Analysts on the team and ...
Miami, FL · On-site +1
The University of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Full-time Epic Analyst, MyChart. The Epic Analyst 2 assists Associate Epic Analysts on the team and ...
The University of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Full-time Epic Analyst, MyChart. The Epic Analyst 2 assists Associate Epic Analysts on the team and ...
The University of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Full-time Epic Analyst, MyChart. The Epic Analyst 2 assists Associate Epic Analysts on the team and ...
The Executive Director, Epic Ambulatory/MyChart will work with leadership on strategic issues facing the University of Miami Health System by determining and detailing potential feasibility and ...
The Executive Director, Epic Ambulatory/MyChart will work with leadership on strategic issues facing the University of Miami Health System by determining and detailing potential feasibility and ...
Miami, FL · On-site
Epic ClinDoc Certification - If the candidate is willing to obtain the MyChart certification before their start date, she would still consider them. 5+ years of Epic Analyst experience Experience ...
Miami, FL · On-site
Epic ClinDoc Certification - If the candidate is willing to obtain the MyChart certification before their start date, she would still consider them. 5+ years of Epic Analyst experience Experience ...
Manage the removal of the current patient entertainment solution and deployment of MyChart Bedside TV. * Coordinate the installation, replacement, testing, and activation of end-user devices in ...
Quick apply
Manage the removal of the current patient entertainment solution and deployment of MyChart Bedside TV. * Coordinate the installation, replacement, testing, and activation of end-user devices in ...
Altamonte Springs, FL · On-site
$19 - $20/hr
This is a customer service position responsible for handling calls related to Epic MyChart implementation. The representative will use a provided list of FAQs to resolve inquiries. If the issue is ...
Quick apply
Altamonte Springs, FL · On-site
$19 - $20/hr
This is a customer service position responsible for handling calls related to Epic MyChart implementation. The representative will use a provided list of FAQs to resolve inquiries. If the issue is ...
Finish your day... and 10 minutes later you're staring at the ocean pretending you didn't ignore 47 MyChart messages. If you want big money, big peace, and beach-town doctor energy.
Finish your day... and 10 minutes later you're staring at the ocean pretending you didn't ignore 47 MyChart messages. If you want big money, big peace, and beach-town doctor energy.
Finish your day... and 10 minutes later you're staring at the ocean pretending you didn't ignore 47 MyChart messages. If you want big money, big peace, and beach-town doctor energy... Contact Russ ...
Finish your day... and 10 minutes later you're staring at the ocean pretending you didn't ignore 47 MyChart messages. If you want big money, big peace, and beach-town doctor energy... Contact Russ ...
... MyChart. This role requires deep technical expertise in Epic scheduling applications and their integrations to ensure systems are stable, scalable, and aligned with access and capacity goals. The ...
... MyChart. This role requires deep technical expertise in Epic scheduling applications and their integrations to ensure systems are stable, scalable, and aligned with access and capacity goals. The ...
Orlando, FL · On-site
... MyChart. This role requires deep technical expertise in Epic scheduling applications and their integrations to ensure systems are stable, scalable, and aligned with access and capacity goals. The ...
Orlando, FL · On-site
... MyChart. This role requires deep technical expertise in Epic scheduling applications and their integrations to ensure systems are stable, scalable, and aligned with access and capacity goals. The ...
$16 - $20.25/hr
EPIC MyChart, Grand Central ADT, Cadence, Prelude, Radiant, OP Time, Care Everywhere, Resolute, Nice inContact Communication, and Aria Oncology simultaneously and independently to service patients ...
$16 - $20.25/hr
EPIC MyChart, Grand Central ADT, Cadence, Prelude, Radiant, OP Time, Care Everywhere, Resolute, Nice inContact Communication, and Aria Oncology simultaneously and independently to service patients ...
$16 - $20.25/hr
EPIC MyChart, Grand Central ADT, Cadence, Prelude, Radiant, OP Time, Care Everywhere, Resolute, Nice inContact Communication, and Aria Oncology simultaneously and independently to service patients ...
$16 - $20.25/hr
EPIC MyChart, Grand Central ADT, Cadence, Prelude, Radiant, OP Time, Care Everywhere, Resolute, Nice inContact Communication, and Aria Oncology simultaneously and independently to service patients ...
EPIC MyChart, Grand Central ADT Prelude, Cadence, Prelude, Radiant, OP Time, Care Everywhere, Resolute, Nice inContact Communication, and Aria Oncology. * On call 24/7 and able to respond and provide ...
EPIC MyChart, Grand Central ADT Prelude, Cadence, Prelude, Radiant, OP Time, Care Everywhere, Resolute, Nice inContact Communication, and Aria Oncology. * On call 24/7 and able to respond and provide ...
$16 - $20.25/hr
EPIC MyChart, Grand Central ADT, Cadence, Prelude, Radiant, OP Time, Care Everywhere, Resolute, Nice inContact Communication, and Aria Oncology simultaneously and independently to service patients ...
$16 - $20.25/hr
EPIC MyChart, Grand Central ADT, Cadence, Prelude, Radiant, OP Time, Care Everywhere, Resolute, Nice inContact Communication, and Aria Oncology simultaneously and independently to service patients ...
Miami, FL · On-site
$16.50 - $21/hr
EPIC MyChart, Grand Central ADT, Cadence, Prelude, Radiant, OP Time, Care Everywhere, Resolute, Nice inContact Communication, and Aria Oncology simultaneously and independently to service patients ...
Miami, FL · On-site
$16.50 - $21/hr
EPIC MyChart, Grand Central ADT, Cadence, Prelude, Radiant, OP Time, Care Everywhere, Resolute, Nice inContact Communication, and Aria Oncology simultaneously and independently to service patients ...
A MyChart Support Specialist typically spends their day assisting patients and healthcare staff with issues related to MyChart account access, password resets, and troubleshooting application features. They may also help educate users on navigating the portal, escalate technical problems to IT teams, and monitor ticket queues to ensure timely resolution. The role often involves close collaboration with clinical staff, IT professionals, and sometimes direct patient interaction, both over the phone and through secure messaging. Being proactive in identifying system trends and working in a fast-paced environment is also a key aspect of the job.
To thrive as a MyChart Support Specialist, you need a solid understanding of healthcare information systems, patient portal workflows, and general IT troubleshooting, often supported by experience in healthcare settings or a background in health informatics. Familiarity with Epic MyChart, electronic health records (EHR) platforms, and ticketing or support systems is typically required. Strong communication, patience, and problem-solving abilities are key soft skills for effectively assisting patients and providers. These skills ensure rapid issue resolution, high user satisfaction, and secure handling of sensitive health information.
A MyChart job typically involves supporting patients, healthcare providers, and staff in using the MyChart patient portal, which is part of the Epic electronic health record system. Responsibilities may include troubleshooting technical issues, assisting with account access, training users, and ensuring data security. Employees in these roles may work in healthcare IT, customer support, or clinical settings to enhance patient engagement and streamline communication.

Full-time
Posted 9 days ago
North Point Technology is seeking an experienced Epic MyChart Analyst to support the configuration, maintenance, testing, and optimization of patient facing Epic applications. This role works closely with stakeholders, application teams, trainers, and end users to improve MyChart functionality, resolve application issues, and support clinical and operational workflows.
Key ResponsibilitiesEpic MyChart Support• Serve as a primary support contact for application users
• Identify, investigate, and resolve MyChart application issues
• Design, build, implement, maintain, and enhance the application
• Evaluate and resolve service tickets promptly
• Implement requested application changes
• Retrieve requested application and operational data
• Assist and support other Epic analysts as needed
• Support all phases of application testing
• Create and maintain workflow documentation
• Analyze how application changes affect clinical and operational workflows
• Validate system functionality before changes are moved into production
• Identify opportunities to improve application configuration, usability, and access
• Analyze new features and recommend appropriate system enhancements
• Collaborate with stakeholders, end users, and application team members
• Work with trainers to develop documentation and training strategies
• Communicate application changes and new features to affected teams
• Participate in project meetings and applicable committees
• Provide leadership with regular updates regarding projects and application issues
• Provide ongoing production support for MyChart
• Participate in on call rotations
• Maintain regular communication with application and project team members
• Follow established security, privacy, operational, and documentation procedures
• Support system upgrades, implementations, and production launches
• Bachelor's degree in information technology, computer science, healthcare administration, or a related field
• Active Epic MyChart certification
• At least three years of relevant Epic or healthcare application experience
• Experience configuring, supporting, or maintaining Epic MyChart
• Experience with application testing and workflow documentation
• Experience evaluating and resolving application service tickets
• Strong analytical and problem solving skills
• Strong written and verbal communication skills
• Ability to collaborate effectively with technical teams, stakeholders, trainers, and end users
• Ability to maintain effective professional relationships
• Ability to lead, motivate, develop, and train others
• Proficiency with Microsoft Office and related business applications
• Ability to participate in an on call rotation
• Hands on Epic MyChart build experience
• Experience supporting MyChart in a live healthcare environment
• Experience with patient portal workflows and digital patient engagement
• Experience supporting Epic upgrades and new feature implementations
• Knowledge of clinical and operational healthcare workflows
• Experience working with application security, user access, and patient proxy access
• Experience supporting testing, production releases, and system launches
• Additional relevant Epic certifications