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Mychart Jobs in Florida (NOW HIRING)

Watson Clinic LLP

HIMS SPECIALIST - FULL TIME

Lakeland, FL · On-site

$15 - $20/hr

EpicCare EHR, Epic's Patient Portal - MyChart, and athenaIDX * Verifies only information authorized patient is released. * Verifies reports have been signed by appropriate provider prior to release.

WATSON CLINIC LLP

HIMS SPECIALIST - FULL TIME

Lakeland, FL · On-site

$15 - $20/hr

EpicCare EHR, Epic's Patient Portal - MyChart, and athenaIDX * Verifies only information authorized patient is released. * Verifies reports have been signed by appropriate provider prior to release.

Watson Clinic LLP

HIMS SPECIALIST - FULL TIME

Lakeland, FL · On-site

$15 - $20/hr

EpicCare EHR, Epic's Patient Portal - MyChart, and athenaIDX * Verifies only information authorized patient is released. * Verifies reports have been signed by appropriate provider prior to release.

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What are the typical daily responsibilities of a MyChart support specialist?

A MyChart Support Specialist typically spends their day assisting patients and healthcare staff with issues related to MyChart account access, password resets, and troubleshooting application features. They may also help educate users on navigating the portal, escalate technical problems to IT teams, and monitor ticket queues to ensure timely resolution. The role often involves close collaboration with clinical staff, IT professionals, and sometimes direct patient interaction, both over the phone and through secure messaging. Being proactive in identifying system trends and working in a fast-paced environment is also a key aspect of the job.

What are the key skills and qualifications needed to thrive in the MyChart position, and why are they important?

To thrive as a MyChart Support Specialist, you need a solid understanding of healthcare information systems, patient portal workflows, and general IT troubleshooting, often supported by experience in healthcare settings or a background in health informatics. Familiarity with Epic MyChart, electronic health records (EHR) platforms, and ticketing or support systems is typically required. Strong communication, patience, and problem-solving abilities are key soft skills for effectively assisting patients and providers. These skills ensure rapid issue resolution, high user satisfaction, and secure handling of sensitive health information.

What is a MyChart?

A MyChart job typically involves supporting patients, healthcare providers, and staff in using the MyChart patient portal, which is part of the Epic electronic health record system. Responsibilities may include troubleshooting technical issues, assisting with account access, training users, and ensuring data security. Employees in these roles may work in healthcare IT, customer support, or clinical settings to enhance patient engagement and streamline communication.

What are the most commonly searched types of Mychart jobs in Florida?

The most popular types of Mychart jobs in Florida are:

What are popular job titles related to Mychart jobs in Florida?

For Mychart jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Mychart jobs in Florida look for?

The top searched job categories for Mychart jobs in Florida are:

What cities in Florida are hiring for Mychart jobs?

Cities in Florida with the most Mychart job openings:

Mychart jobs near you
Infographic showing various Mychart job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Patient Access Representative 1 (On-Site) Ft Lauderdale (H) - Ft Lauderdale

The University of Miami

Fort Lauderdale, FL • On-site

$16.50 - $21/hr

Full-time

Medical, Dental

Re-posted 2 days ago

University Of Miami rating

7.7

Company rating: 7.7 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

260th of 618 rated colleges and universities

Job description

Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.
The University of Miami/UHealth Department of Clinical Access has an exciting opportunity for a full-time Patient Access Representative 1 to work at our Ft. Lauderdale location.
Core Job Summary:
The Patient Access Representative 1 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, and collecting payments.
Core Responsibilities:
  • Performs full registration and ensures that insurance is verified, and all patients' information is correct.
  • Obtains copies of insurance cards, driver's license, and any applicable referrals.
  • Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed forms.
  • Instructs patients to complete any questionnaires that might be required by physician.
  • Schedules follow-up, cancels, and edits appointments, and records no-show patients accurately.
  • Reconciles all vouchers and delivers them to designated area.
  • Answers telephone calls and responds to questions and inquiries or transfers when appropriate.
  • Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific Functions:
  • Projects a welcoming professional demeanor.
  • Interacts and work effectively with patients of all ages, and the healthcare team to ensure a favorable first impression and positive patient experience.
  • Coordinates wide range of functions from prearrival to discharge utilizing multiple systems including but not limited to: EPIC MyChart, Grand Central ADT, Cadence, Prelude, Radiant, OP Time, Care Everywhere, Resolute, Nice inContact Communication, and Aria Oncology simultaneously and independently to service patients promptly in a fast paced, constantly changing environment.
  • Performs pre-service validation prior to patient's appointment for in person or virtual visits.
  • Assists patients in navigating self-serve technology options including but not limited to MyChart and Self check-in kiosks, in person or remotely.
  • Coordinates patient flow to ensure timely check-in and arrival to service area.
  • Obtains, confirms, and accurately enters and updates demographic, financial, and clinical HIPAA protected information.
  • Reviews real time eligibility insurance responses and/or master contract tool and updates coverages as needed.
  • Conducts critical communication with patients or legal guardian facilitating the understanding of and obtaining signature on legal, ethical, and compliance related documents that must be presented and thoroughly explained to the patient prior to services being rendered.
  • Answers and triages incoming calls, listens to patient/customers' needs, responds to questions, provides helpful solutions, directs calls, and documents messages using appropriate software in accordance with established protocol.
  • Collects and processes large amounts of currency and performs end of day cash-drawer reconciliation and timely bank deposits.
  • Cross trained to carry out all Front-End Revenue Cycle and Clinical Support functions and able to float across all areas and assist as needed.
  • Knowledge of health care regulatory guidelines and compliance requirements including but not limited to: OSHA, HIPAA, JC, AHCA, EMTALA, and CMS.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
High school diploma or equivalent
Minimum 1 year of relevant experience
Knowledge, Skills and Attitudes:
  • General knowledge of office procedures and operations.
  • Skill in data entry with minimal errors.
  • Ability to communicate effectively in both oral and written form.
  • Skill in completing assignments accurately and with attention to detail.
  • Ability to process and handle confidential information with discretion.

Any relevant education, certifications and/or work experience may be considered.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff

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About University of Miami

Sourced by ZipRecruiter

The University of Miami, located in the beautiful Coral Gables, Florida, is a comprehensive, private research institution in the United States. Operating within the higher education industry, the institution offers a multitude of degree programs spanning over 180 majors and program through its 12 colleges. The University was founded in 1925 with the mission to disseminate knowledge, transform lives, and change the world - a mission it has held faithfully to this day. Notably, the University of Miami has gained global recognition for its commitment to research and innovation, with over $324 million in research and sponsored project funding awarded annually.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Coral Gables, FL, US

Year founded

1925

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