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My Navy Center Jobs (NOW HIRING)

Strategic Data Systems

$21.44 - $26.53/hr

Here is a short video of My Navy Career Center: Requirements: * DOD Secret Security Clearance Eligible * Experience in customer service and responding to requests for information in a timely manner ...

Strategic Data Systems

$21.44 - $26.53/hr

Here is a short video of My Navy Career Center: Requirements: DOD Secret Security Clearance Eligible Experience in customer service and responding to requests for information in a timely manner ...

Core Capabilities

Audiology Technician

Fort Bliss, TX

$36K - $44K/yr

My Account Job Openings >> Audiology Technician Audiology Technician Summary Title: Audiology ... William Beaumont Army Medical Center, Fort Bliss, TX Facility: Medical Treatment Facility Facility ...

New

Core Capabilities

Medical Supply Technician

Palo Alto, CA · On-site

$48K - $58K/yr

My Account Job Openings >> Medical Supply Technician Medical Supply Technician Summary Title ... Navy, Coast Guard, National Guard, and the Department of Veterans Affairs. WJM is currently ...

Core Capabilities

Licensed Practical Nurse

Charleston, SC · On-site

$24 - $32.75/hr

My Account Job Openings >> Licensed Practical Nurse Licensed Practical Nurse Summary Title ... Navy, Coast Guard, National Guard, and the Department of Veterans Affairs. We are currently ...

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All JobsMy Navy Center Jobs

My Navy Center information

See salary details

$30.5K

$58.6K

$99K

How much do my navy center jobs pay per year?

As of Aug 5, 2026, the average yearly pay for my navy center in the United States is $58,553.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $66,500.00 per year, depending on experience, location, and employer.

What types of teams and departments do professionals at My Navy Center typically collaborate with, and how does this teamwork impact daily responsibilities?

Professionals at My Navy Center often work closely with personnel from departments such as human resources, training and development, logistics, and information technology. Collaboration is essential, as daily responsibilities may include coordinating onboarding processes, resolving personnel inquiries, and supporting administrative functions across various units. This team-based environment encourages knowledge sharing and ensures that services provided to Navy members are efficient and accurate. Effective communication and cooperation with other departments are key to meeting service goals and maintaining smooth operations.

What is My Navy Center?

My Navy Center (MNC) is a centralized support hub created by the U.S. Navy to assist Sailors and their families with personnel, administrative, and pay-related issues. It provides a single point of contact for resolving inquiries, streamlining processes, and ensuring that service members receive timely and accurate support. MNC operates through phone, email, and online channels, offering guidance and solutions for a wide range of Navy administrative needs.

What are the key skills and qualifications needed to thrive as a My Navy Career Center (MNCC) representative, and why are they important?

To thrive as a My Navy Career Center (MNCC) representative, you need a solid understanding of Navy personnel policies, customer service principles, and military administrative procedures, typically backed by relevant training or experience. Familiarity with Navy HR systems, case management platforms, and secure communication tools is essential. Strong interpersonal skills, attention to detail, and problem-solving abilities help representatives deliver effective support to Sailors and their families. These competencies ensure accurate, timely assistance and contribute to overall mission readiness and satisfaction.

What is the difference between My Navy Center vs Navy Recruiter?

AspectMy Navy CenterNavy Recruiter
CredentialsMilitary experience, security clearanceHigh school diploma, recruiting certification
Work EnvironmentOffice, military facilitiesCommunity events, offices, online
Employer & IndustryU.S. Navy, military recruitmentU.S. Navy, recruitment and outreach
Search & Comparison IntentInformation about Navy career resourcesCareer opportunities in Navy recruitment

My Navy Center primarily provides resources and support for Navy personnel and applicants, focusing on career development and military services. Navy Recruiters actively seek candidates, conduct outreach, and facilitate enlistment. While both roles are connected to Navy recruitment, My Navy Center offers informational and administrative support, whereas Navy Recruiters are directly involved in recruiting efforts.

More about My Navy Center jobs
What cities are hiring for My Navy Center jobs? Cities with the most My Navy Center job openings:
What states have the most My Navy Center jobs? States with the most job openings for My Navy Center jobs include:
What job categories do people searching My Navy Center jobs look for? The top searched job categories for My Navy Center jobs are:
My Navy Center jobs near you
Infographic showing various My Navy Center job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $58,553 per year, or $28.2 per hour.

Customer Service Representative III

Strategic Data Systems

Great Lakes, IL

$15.50 - $21/hr

Full-time

Re-posted 13 days ago

Job description

Customer Service Representative
Naval Station Great Lakes, IL 60088
On-Site Position
24/7/365 Flexibility
 
Do you have strong customer service skills? Are you looking for an opportunity to assist our Navy Sailors and their families? If the answer is yes, then we have a great opportunity for you!  
 
We are looking for a Customer Service Representative who is eligible for a Secret clearance to join our growing team in Great Lakes, IL.
 
As a Customer Service Representative, you will:
• Act as the first step in a multi-tiered support to Military Sailors and their families.
• Investigate and resolve customer inquiries via phone, e-fax, email, chat, and other communications channels.
• Utilize various essential software applications including internal and external websites, telephone systems, CRM applications, and other resources.
• Enter applicable supporting information into systems and web forms on an application via computer and all transactions must be conducted accurately.
• Receive training on a variety of relevant military programs and applications to provide the needed support to customers throughout the Continental US and Abroad.
• Work towards opportunities for growth as many agents have been hand selected for Shift Supervisors and/or assigned to Specified Teams within the call center based on skill levels. 
 
Here is a short video of My Navy Career Center:
https://www.youtube.com/watch?v=n86B5UY7H4o
Requirements:

• DOD Secret Security Clearance Eligible 

• Experience in customer service and responding to requests for information in a timely manner; contact center experience preferred

• Experience with CRM systems and the ability to quickly learn and adapt to new technologies, tools, and operational processes

• Ability to quickly gain rapport with customers, identify customer concerns, and leverage documentation and CRM systems to resolve service requests

• Knowledge of printer functions, connectivity, and basic printer/scanning troubleshooting

• Strong verbal and written communication skills, with the ability to clearly explain technical actions and solutions to customers

• Demonstrated ability to multitask, prioritize, and manage time effectively in a fast-paced environment

• The ability to type at least 30 WPM

• Flexibility to work varied schedules, including nights and weekends, as required

Strategic Data Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.