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Mutuel Manager Jobs (NOW HIRING)

Churchill Downs Race Track

Mutuel Clerk

Henderson, KY · On-site

Mutuel Clerk A Mutuel Clerk is responsible for processes, cashes, redeem, verifies and sells pari ... Notifies higher level management of any complaints or suspicious or unusual activity in a timely ...

Churchill Downs Race Track

Mutuel Clerk

Henderson, KY · On-site

Mutuel Clerk A Mutuel Clerk is responsible for processes, cashes, redeem, verifies and sells pari ... Notifies higher level management of any complaints or suspicious or unusual activity in a timely ...

Churchill Downs Incorporated

Mutuel Clerk

Henderson, KY · On-site

JOB SUMMARY A Mutuel Clerk is responsible for processes, cashes, redeem, verifies and sells pari ... Notifies higher level management of any complaints or suspicious or unusual activity in a timely ...

Ballys Corporation

Clerk - Mutuel (Seasonal)

Aurora, CO · On-site

$18.50/hr

Clerk - Mutuel (Seasonal) Part-Time On-site Rate: $18.50 USD per hour Location: Aurora, CO 80016 ... INLOT), a global lottery management and services business. With 11,500 employees, its casino ...

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How much do mutuel manager jobs pay per year?

As of Jun 6, 2026, the average yearly pay for mutuel manager in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What are the primary challenges a Mutuel Manager faces during high-traffic race days, and how can they be addressed?

A Mutuel Manager often encounters challenges such as managing large volumes of betting transactions, ensuring the accuracy of payouts, and resolving customer disputes efficiently during high-traffic race days. To address these, strong organizational skills, attention to detail, and the ability to lead and motivate a team under pressure are essential. Leveraging technology for transaction tracking and maintaining clear communication with both staff and patrons can help prevent errors and maintain a smooth operation.

What is the difference between Mutuel Manager vs Claims Supervisor?

AspectMutuel ManagerClaims Supervisor
CredentialsTypically requires insurance or gaming licenses, industry-specific certificationsRequires insurance or claims processing certifications, relevant licenses
Work EnvironmentCasino or betting establishment, gaming industryInsurance companies, claims processing departments
Employer & IndustryGaming and betting industryInsurance industry
Search & Comparison IntentUnderstanding roles in gaming managementComparing roles in insurance claims processing

The Mutuel Manager oversees betting operations in casinos or racetracks, focusing on managing betting windows and ensuring compliance. The Claims Supervisor manages insurance claims, overseeing claims processing teams. While both roles require industry-specific certifications and involve regulatory compliance, the Mutuel Manager is centered on gaming operations, whereas the Claims Supervisor focuses on insurance claims management.

What is a Mutuel Manager?

A Mutuel Manager is responsible for overseeing the operations of pari-mutuel betting systems, commonly found at racetracks and other wagering venues. Their duties include managing staff, ensuring the accuracy of betting transactions, handling cash flow, and complying with gaming regulations. Mutuel Managers also resolve disputes, maintain records, and ensure the integrity of the betting process. Strong organizational and leadership skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a Mutuel Manager, and why are they important?

To thrive as a Mutuel Manager, you need strong mathematical skills, supervisory experience, and a solid understanding of pari-mutuel wagering systems, often supported by prior work in racing or gaming environments. Familiarity with totalizator systems, point-of-sale terminals, and compliance protocols is typically required. Exceptional leadership, communication, and customer service skills help manage staff and resolve patron concerns efficiently. These abilities ensure accurate financial operations, regulatory compliance, and a positive betting experience for customers.
SUPERVISOR - MUTUEL

SUPERVISOR - MUTUEL

Nugget Casino Resort

New Cumberland, WV • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

SUMMARY The Mutuel Supervisor assists in overseeing the daily operations of the pari-mutuel wagering, adherence to regulatory standards, and exceptional customer service. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
  • Ensure that all betting transactions are processed accurately and in compliance with regulatory and company policies.
  • Monitor wagering activity and escalate any unusual behavior or technical issues to appropriate management or departments.
  • Provide daily operational support, including opening/closing procedures.
  • Resolve customer disputes or escalate complex issues to the Mutuel Manager as necessary.
  • Maintain a clean, organized, and secure environment.
  • Work in coordination with Risk Management and Compliance teams to ensure proper documentation and incident reporting.
  • You will be responsible to report shortages and overages to the Mutuel Manager.
  • Will be handling large sums of money.
  • All other duties as assigned.
REPORTING LINE You will report directly to the Mutuel Manager and then to the Director of Racing QUALIFICATION REQUIREMENTS
  • Previous cash handling experience preferred.
  • Must be capable to implement the WV rules of Racing.
  • Confidentiality of procedures and information is a must.
  • Basic knowledge of computer operations
  • Excellent communication skills.
  • Must be committed to 100% customer service.
  • Must be able to comprehend a Union contract
  • Must be well organized and detail oriented and be able to multi-task.
  • Must be able to work flexible hours, including nights, weekends, and holidays.
  • Must be at least 21.
  • Must be able to pass a background investigation and obtain and maintain a WV Racing License.
EDUCATIONAL AND/OR EXPERIENCE High School Diploma or equivalent. PHYSICAL DEMANDS You will need to be able to stand or sit for prolonged periods of time. May be exposed to working in a noisy, lights, smoke secondary smoke environment. The ability to push, pull, kneel, twist, carry and lift up to 25 lbs.

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