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Museum Store Jobs in Wisconsin (NOW HIRING)

Harley-Davidson

Lead Retail Sales Associate

Milwaukee, WI · On-site

$16.75 - $19.25/hr

Foster relationships within the museum campus community to enhance collaboration and drive store traffic. Qualifications: 2+ years of retail supervisory or leadership experience in a high-traffic ...

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Museum Store information

What are museum store jobs?

Museum store jobs typically involve working in the retail section of a museum, where employees assist visitors with purchases, provide information about products, and help promote the museum's mission through merchandise. Positions can include sales associates, store managers, buyers, and inventory specialists. These roles require excellent customer service skills, knowledge of the museum's exhibits and products, and the ability to handle transactions. Employees often collaborate with museum staff to create an engaging shopping experience that complements the museum's educational goals. Museum store professionals may also participate in special events, inventory management, and visual merchandising.

What is the difference between Museum Store vs Museum Gift Shop Associate?

AspectMuseum StoreMuseum Gift Shop Associate
Primary RoleOversees store operations, inventory management, sales, and customer serviceAssists customers, stocks shelves, and processes sales at the gift shop
Required SkillsInventory management, sales, customer service, basic merchandisingCustomer service, cash handling, product knowledge
Work EnvironmentRetail setting within a museum, involving management tasksFrontline retail environment, assisting visitors directly
Common UsageRefers to the entire retail operation within a museumRefers to the staff member working in the gift shop

The Museum Store role involves managing the overall retail operations, including inventory and sales, while a Museum Gift Shop Associate focuses on assisting customers and handling daily sales. Both roles require customer service skills, but the Museum Store position typically involves more responsibilities related to store management and operations.

What are some typical challenges faced by employees working in a museum store, and how can they be addressed?

Employees in a museum store often encounter challenges such as managing fluctuating visitor traffic, balancing customer service with inventory tasks, and staying knowledgeable about both merchandise and current exhibitions. To address these, staff members benefit from strong communication skills, adaptability, and ongoing training about museum collections and store products. Collaboration with museum educators and curators can also enhance product knowledge and enable staff to create a more engaging shopping experience for visitors.

What are the key skills and qualifications needed to thrive as a Museum Store Manager, and why are they important?

To thrive as a Museum Store Manager, you need strong retail management experience, inventory control knowledge, and an understanding of merchandising principles, often supported by a degree in business, retail, or a related field. Familiarity with point-of-sale (POS) systems, inventory management software, and basic accounting tools is important. Excellent customer service, communication, and organizational skills set top performers apart. These competencies ensure effective store operations, enhanced visitor experiences, and strong revenue generation to support the museum’s mission.
What are the most commonly searched types of Museum Store jobs in Wisconsin? The most popular types of Museum Store jobs in Wisconsin are:
What are popular job titles related to Museum Store jobs in Wisconsin? For Museum Store jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Museum Store jobs in Wisconsin look for? The top searched job categories for Museum Store jobs in Wisconsin are:
Museum Store jobs near you
Infographic showing various Museum Store job openings in Wisconsin as of July 2026, with employment types broken down into 2% Locum Tenens, 1% As Needed, 72% Full Time, 15% Part Time, 2% Temporary, and 8% Contract. Highlights an 100% Physical job distribution.
Guest Services Lead at Old World Wisconsin - LTE

Guest Services Lead at Old World Wisconsin - LTE

State of Wisconsin

Eagle, WI • On-site, Remote

$18/hr

Part-time

PTO

Posted 4 days ago

State Of Wisconsin rating

7.8

Company rating: 7.8 out of 10

Based on 128 frontline employees who took The Breakroom Quiz

20th of 50 rated states

Job description

Introduction
The Wisconsin Historical Society , considered one of the nation's finest historical institutions, is a State of Wisconsin government agency as well as a mission-driven entrepreneurial organization. The Wisconsin Historical Society (WHS), founded in 1846, ranks as one of the largest, most active and diversified state historical societies in the nation. As both a state agency and a private membership organization, its mission is to help people connect to the past by collecting, preserving, and sharing stories. At its core, WHS believes that increasing the public's knowledge of history has profound societal, cultural, and economic benefit. Its library, archives and collections, historic sites and museums, historic preservation office, and extensive educational programs and community outreach are focused on our vision to enrich and transform lives through unparalleled access to history. Click here for more information about WHS' mission, vision, and core values.
Position Summary
This position has direct responsibility for welcoming guests to Old World Wisconsin, facilitating ticket sales, conveying the daily Old World Wisconsin experience, selling museum memberships, merchandise management, and assisting with museum store retail operations under the direction of the Guest Services Manager. This position will serve as the lead for guest services, primarily leading retail, and cash handling.
This position provides welcoming, high quality customer service in alignment with the Mission of the Wisconsin Historical Society (WHS) and the Vision of Old World Wisconsin. This employee must work well in a fast-paced environment, have experience with point of sales systems, and have a passion for creative, guest-focused service.
Duties:
  • Provide clear information relating to the museum experience (including site logistics and suggestions for what to see and do)
  • Become well-versed in museum mission and philosophy, and expert in museum offerings
  • Become familiar with retail merchandise, including seasonal offerings
  • Think on your feet to ensure positive and useful guest interactions that make the start and end of every OWW visit the best it can be
  • Direct guests, in person or via phone, to the appropriate person/party as needed
  • Maintain personal appearance according to museum standards and wear museum approved uniforms
  • Support OWW Group Tour Scheduling
  • Provide information group tour leaders via phone, email and mailed information, in collaboration with the Guest Services Manager.
  • Support creation and maintain program records and orders in ACME and/or Shopify
  • Understand and perform all point-of-sale responsibilities
Schedule:
This is a year-round position working approximately 40 hours per week during the summer and 15-20 hours per week during the off-season.
Salary Information
Pay is $18.00 per hour with a weekend differential of 80 cents per hour. This classification is in schedule and class 18-00.
Please note this is a Limited Term Employment position so it does not include paid time off or benefits upon hire.
Job Details
A criminal background check will be conducted by WHS prior to an offer of employment to determine if the circumstances of any conviction may be related to the job.
This is a Limited Term Employment (LTE) position and limited to 1,039 hours. This position will be part time and average 20 hours per week.
Wisconsin residency is required for Limited Term Employment positions.
Limited Term Employment (LTE) positions are not civil service classified positions, do not give any rights to permanent civil service classified positions and do not lead to permanent status.
WHS does not sponsor work visas. Any appointment made will be contingent on the applicant being able to prove valid status to work in the United States.
Remote work may be considered during the off-season.
Qualifications
  • Excellent communication skills, with groups and one-on-one
  • Ability to work with diverse audiences and team members to realize exceptional service
  • High level of organization and attentive to schedules and deadlines
  • Ability to record and manage information using computer technology
  • Ability to function and cooperate in a team environment
  • Ability to work independently with minimal supervision
  • Ability to problem solve and handle multiple tasks in a fast-paced environment
  • Maintains a hardworking, positive attitude
  • Ability to stand for long periods of time
  • Ability to work in a semi-outdoor setting and varying weather conditions
  • Occasionally walking, crouching, and standing

How To Apply
Apply online! To apply, click "Apply for Job" to start the application process. Then, you will access your existing account or to create a new account if you don't have an account. Once you are logged in, click "Apply for Job." Follow the steps outlined in the application process and submit your application.
Your letter of qualifications and resume are very important parts of your application and are used during our evaluation process to determine your qualifications as they relate to the job. For instructions on developing your resume and letter of qualifications for your application and what should be included in these materials, click here .
Submitted materials will be evaluated and the most qualified applicants will be invited to participate in the next step of the hiring process.
We are an Equal Opportunity and Affirmative Action employer seeking a diverse and talented workforce.
Questions can be directed to dawn.garcia@wisconsinhistory.org or (608) 264-6670
Please see the Frequently Asked Questions for general wisc.jobs user information and technical assistance.
Deadline to Apply
Applications are due at 11:59PM on August 16, 2026.

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