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Museum Shop Assistant Jobs (NOW HIRING)

US Holocaust Memorial Museum

Sales Associate

Washington, DC · On-site

$15.75 - $21.50/hr

Information about the role The Museum shop provides visitors with a variety of memorabilia ... Accesses computer inventory to assist customers with titles or availability of other stock.

University of Kentucky

Museum Assistant

Lexington, KY · On-site

$12/hr

... shop transactions Skills / Knowledge / Abilities Must be professional, attentive, and friendly with visitors of all ages all backgrounds, and possess excellent communications skills Incisive visual ...

University of Kentucky

Museum Assistant

Lexington, KY · On-site

$12/hr

... shop transactions Skills / Knowledge / Abilities Must be professional, attentive, and friendly with visitors of all ages all backgrounds, and possess excellent communications skills Incisive visual ...

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Museum Shop Assistant information

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How much do museum shop assistant jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for museum shop assistant in the United States is $16.70, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What does a museum shop assistant do?

A Museum Shop Assistant is responsible for helping visitors in the museum's gift shop, providing excellent customer service, processing sales, restocking merchandise, and maintaining a tidy and inviting store environment. They may also assist with inventory management and merchandising displays. Museum Shop Assistants often have knowledge about the museum's exhibits and can recommend souvenirs or educational materials that complement the visitor's experience. Their role is vital in supporting the museum's revenue and enhancing the overall visitor experience.

What are some common challenges faced by museum shop assistants, and how can they be addressed?

Museum Shop Assistants often encounter challenges such as managing high visitor volumes during peak hours, balancing restocking duties with providing excellent customer service, and staying knowledgeable about both museum exhibitions and retail products. To address these, assistants can prioritize tasks based on visitor flow, maintain open communication with team members, and participate in regular product and exhibit briefings. Staying adaptable and proactive helps ensure a smooth shopping experience for visitors while supporting the shop’s operational needs.

What are the key skills and qualifications needed to thrive as a museum shop assistant, and why are they important?

To thrive as a Museum Shop Assistant, you need strong customer service skills, basic retail knowledge, and familiarity with handling cash and inventory, typically supported by a high school diploma or equivalent. Proficiency with point-of-sale (POS) systems and inventory management software is often required. Excellent interpersonal skills, attention to detail, and the ability to communicate museum-related information make someone stand out in this role. These skills are crucial for providing a positive visitor experience, ensuring efficient shop operations, and supporting the museum’s mission.

What cities are hiring for Museum Shop Assistant jobs?

Cities with the most Museum Shop Assistant job openings:

What states have the most Museum Shop Assistant jobs?

States with the most job openings for Museum Shop Assistant jobs include:

What are popular job titles related to Museum Shop Assistant jobs?

For Museum Shop Assistant jobs, the most frequently searched job titles are:

Infographic showing various Museum Shop Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $34,745 per year, or $16.7 per hour.

MUSEUM GIFT SHOP COORDINATOR

Dickinson, ND • On-site

City of Dickinson
Government Relations and Lobbying Services • 201 - 500 employees
Learn more about City of Dickinsonexternal

$21.82 - $24.09/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Job Description The City of Dickinson is seeking a friendly and organized Museum Gift Shop Coordinator to join our team at the Dickinson Museum Center. This role oversees the museum gift shop's point-of-sale system and coordinates customer service, merchandising, inventory control, cash management, and daily gift shop operations. The ideal candidate enjoys working with the public, has strong attention to detail, and can provide excellent customer service while helping lead and train seasonal gift shop staff.

Salary: $21.82 - $24.09 per hour, depending on experience Schedule: Monday - Friday, with Saturday or Sunday Key Responsibilities: Serve as the lead worker for gift shop staff and assist with training and daily work direction. Oversee and perform computerized point-of-sale transactions and cash management. Monitor sales, resolve cash discrepancies, reconcile receipts, and prepare sales reports and deposits

Provide excellent customer service, assist customers with purchases, and resolve customer concerns. Monitor and coordinate the ordering, receiving, and return of merchandise and equipment. Verify invoices and billing, resolve errors and discrepancies, and coordinate shipping or delivery of merchandise to customers as needed.

Maintain appropriate inventory levels and oversee stock organization and visual merchandising. Participate in the development and implementation of sales promotions and marketing activities for the gift shop. Assist with the development and implementation of operating budgets, policies, and procedures.

Monitor cleanliness and general housekeeping within the gift shop area. Ensure equipment and facilities remain in good repair and that employee and customer safety standards are maintained. Greet and process group admissions, including verifying admission counts and collecting payments.

Answer incoming phone calls, forward calls, and relay messages as needed. Maintain lost and found items for the designated retention period. Perform other duties as assigned.

Qualifications: High School Diploma or GED (required). Up to two years of experience working in retail, customer service, cash handling, or a related field; museum gift shop experience is preferred. Familiarity with automated point-of-sale systems and integrated inventory management.

Strong computer skills, including Microsoft Office and familiarity with database programs. Excellent written and verbal communication skills, including public speaking. Excellent customer service and problem-solving skills.

Knowledge of basic mathematical principles and recordkeeping practices. Ability to work independently, take initiative, and maintain a positive and professional attitude when interacting with the public and coworkers. Familiarity with scanning equipment and digital photography is preferred.

Valid Driver's License. What we offer: 80%-100% City-paid health insurance; optional dental, vision, and life insurance 13 paid holidays NDPERS retirement, with an optional 457 retirement plan Annual sick and vacation leave, bereavement leave, and paid emergency closure leave 50% off membership for employees & family at our Community Center in town (West River Community Center) Employee Assistance Program (EAP) Tuition reimbursement & much more. Qualified candidates are invited to submit a Resume and Cover Letter at jobs.dickinsongov.com

This position is open until Tuesday, September 22nd, 2026, with the first review of applications once the position closes. For more information, contact Human Resources at 701-456-7033. The City of Dickinson is an Equal Opportunity Employer.

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