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Museum Gift Shop Associate Jobs (NOW HIRING)

City of Dickinson

MUSEUM GIFT SHOP COORDINATOR

Dickinson, ND · On-site

$21.82 - $24.09/hr

This role oversees the museum gift shop's point-of-sale system and coordinates customer service, merchandising, inventory control, cash management, and daily gift shop operations. The ideal candidate ...

Peel Compton Foundation

Museum Gift Shop Clerk

Bentonville, AR · On-site

$11.50 - $15.25/hr

The Peel Compton Foundation is looking for a Museum Gift Shop Clerk at the Peel Museum & Botanical ... While performing the duties of this job, the associate is frequently required to stand; walk; use ...

Peel Compton Foundation

Museum Gift Shop Clerk

Bentonville, AR · On-site

$11.50 - $15.25/hr

The Peel Compton Foundation is looking for a Museum Gift Shop Clerk at the Peel Museum & Botanical ... While performing the duties of this job, the associate is frequently required to stand; walk; use ...

Prime Healthcare

Gift Shop Associate

Kansas City, KS · On-site

$13.75 - $16/hr

The Gift Shop Associate will oversee the day-to-day operations of the Gift Shop, including ordering supplies, managing inventory, pricing merchandise, restocking displays, and handling sales ...

RAND THRU CLEANING ESTATE

Gift Shop Associate

Windsor, NJ · On-site

$17.50 - $18/hr

RAND THRU CLEANING ESTATE is looking for a friendly and enthusiastic Gift Shop Associate to join our team in Robbinsville, NJ! This is a fantastic opportunity to connect with customers, showcase ...

Inova

Gift Shop Associate - PRN

Falls Church, VA · On-site

$17 - $26.90/hr

Inova Fairfax Medical Campus is looking for a dedicated Gift Shop Associate to join our Retail Operations team. This role will be PRN, Monday-Sunday, Day and Hours Vary. Requires some travel within ...

NorthStar Memorial Group

Gift Shop Associate

Kaneohe, HI · On-site

$16 - $17.50/hr

NorthStar Memorial Group is seeking a Gift Shop Associate to support daily operations at the historic Byodo-In Temple in Kaneohe Hawaii. This role helps ensure visitors have a positive and memorable ...

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Museum Gift Shop Associate information

What does a museum gift shop associate do?

A Museum Gift Shop Associate is responsible for assisting customers, operating cash registers, restocking merchandise, and providing information about museum exhibits and products. They help create a welcoming atmosphere for guests, recommend souvenirs or educational materials, and handle sales transactions efficiently. Additionally, they may assist in setting up displays, inventory management, and maintaining the cleanliness and organization of the shop.

What are the key skills and qualifications needed to thrive as a museum gift shop associate?

To thrive as a Museum Gift Shop Associate, you need excellent customer service skills, basic retail knowledge, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and merchandising techniques is typically required. Strong interpersonal communication, attention to detail, and the ability to handle multiple tasks simultaneously set top performers apart. These skills ensure smooth operations, positive visitor experiences, and effective sales in a busy museum environment.

What are some common challenges faced by museum gift shop associates during peak visitor seasons?

During peak visitor seasons, Museum Gift Shop Associates often experience higher customer volumes, which can lead to long lines and increased demand for product knowledge. Managing inventory, restocking popular items quickly, and maintaining a welcoming atmosphere despite the rush are common challenges. Associates must also balance providing excellent customer service with efficiently processing transactions and answering visitor questions about museum merchandise. Strong communication and multitasking skills are essential to handle these periods smoothly.

What is the difference between Museum Gift Shop Associate vs Museum Retail Clerk?

AspectMuseum Gift Shop AssociateMuseum Retail Clerk
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; retail experience
Work EnvironmentIndoor museum gift shop, customer-facingIndoor museum retail area, customer-facing
Employer & Industry UsageMuseums, cultural institutionsMuseums, cultural institutions
Common Search & ComparisonYesYes

The Museum Gift Shop Associate and Museum Retail Clerk roles are similar, both working in museum retail environments serving visitors. The main differences are often in job titles used by employers, but responsibilities and qualifications overlap significantly. Both roles focus on customer service, sales, and maintaining the gift shop area within a museum setting.

What cities are hiring for Museum Gift Shop Associate jobs?

Cities with the most Museum Gift Shop Associate job openings:

What states have the most Museum Gift Shop Associate jobs?

States with the most job openings for Museum Gift Shop Associate jobs include:

What are popular job titles related to Museum Gift Shop Associate jobs?

For Museum Gift Shop Associate jobs, the most frequently searched job titles are:

MUSEUM GIFT SHOP COORDINATOR

Dickinson, ND • On-site

City of Dickinson
Government Relations and Lobbying Services • 201 - 500 employees
Learn more about City of Dickinsonexternal

$21.82 - $24.09/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Job Description The City of Dickinson is seeking a friendly and organized Museum Gift Shop Coordinator to join our team at the Dickinson Museum Center. This role oversees the museum gift shop's point-of-sale system and coordinates customer service, merchandising, inventory control, cash management, and daily gift shop operations. The ideal candidate enjoys working with the public, has strong attention to detail, and can provide excellent customer service while helping lead and train seasonal gift shop staff.

Salary: $21.82 - $24.09 per hour, depending on experience Schedule: Monday - Friday, with Saturday or Sunday Key Responsibilities: Serve as the lead worker for gift shop staff and assist with training and daily work direction. Oversee and perform computerized point-of-sale transactions and cash management. Monitor sales, resolve cash discrepancies, reconcile receipts, and prepare sales reports and deposits

Provide excellent customer service, assist customers with purchases, and resolve customer concerns. Monitor and coordinate the ordering, receiving, and return of merchandise and equipment. Verify invoices and billing, resolve errors and discrepancies, and coordinate shipping or delivery of merchandise to customers as needed.

Maintain appropriate inventory levels and oversee stock organization and visual merchandising. Participate in the development and implementation of sales promotions and marketing activities for the gift shop. Assist with the development and implementation of operating budgets, policies, and procedures.

Monitor cleanliness and general housekeeping within the gift shop area. Ensure equipment and facilities remain in good repair and that employee and customer safety standards are maintained. Greet and process group admissions, including verifying admission counts and collecting payments.

Answer incoming phone calls, forward calls, and relay messages as needed. Maintain lost and found items for the designated retention period. Perform other duties as assigned.

Qualifications: High School Diploma or GED (required). Up to two years of experience working in retail, customer service, cash handling, or a related field; museum gift shop experience is preferred. Familiarity with automated point-of-sale systems and integrated inventory management.

Strong computer skills, including Microsoft Office and familiarity with database programs. Excellent written and verbal communication skills, including public speaking. Excellent customer service and problem-solving skills.

Knowledge of basic mathematical principles and recordkeeping practices. Ability to work independently, take initiative, and maintain a positive and professional attitude when interacting with the public and coworkers. Familiarity with scanning equipment and digital photography is preferred.

Valid Driver's License. What we offer: 80%-100% City-paid health insurance; optional dental, vision, and life insurance 13 paid holidays NDPERS retirement, with an optional 457 retirement plan Annual sick and vacation leave, bereavement leave, and paid emergency closure leave 50% off membership for employees & family at our Community Center in town (West River Community Center) Employee Assistance Program (EAP) Tuition reimbursement & much more. Qualified candidates are invited to submit a Resume and Cover Letter at jobs.dickinsongov.com

This position is open until Tuesday, September 22nd, 2026, with the first review of applications once the position closes. For more information, contact Human Resources at 701-456-7033. The City of Dickinson is an Equal Opportunity Employer.

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