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Museum Guide Jobs in Raleigh, NC (NOW HIRING)

Marbles Kids Museum

Guest Engagement Host

Raleigh, NC · On-site

... with museum opening and closing duties in collaboration with the Guest Engagement team. * Greet guests and school groups; guide them through the campus, ensuring efficient movement and clear ...

Marbles Kids Museum

Guest Engagement Host

Raleigh, NC · On-site

$13.50 - $18.50/hr

... with museum opening and closing duties in collaboration with the Guest Engagement team. * Greet guests and school groups; guide them through the campus, ensuring efficient movement and clear ...

Momentus Technologies

Product Designer

Raleigh, NC · On-site

Louis Art Museum. Some of our global clients include: ExCel London, Museum of Contemporary Art ... Conduct comprehensive user research and usability testing to guide and validate design decisions.

Momentus Technologies

Product Designer

Raleigh, NC

Louis Art Museum. Some of our global clients include: ExCel London, Museum of Contemporary Art ... Conduct comprehensive user research and usability testing to guide and validate design decisions.

NCSU

Research Assistant

Raleigh, NC

$18.75 - $25.75/hr

... Museum with 1.9 million vouchered insects, and the Center for Integrated Fungal Research. The ... This includes work on gene drive systems and precision-guided sterile insect techniques (pgSIT)

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All JobsMuseum Guide JobsMuseum Guide Jobs in Raleigh, NC

Museum Guide information

See Raleigh, NC salary details

$5

$17

$19

How much do museum guide jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for museum guide in Raleigh, NC is $17.32, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $18.70 per hour, depending on experience, location, and employer.

What are some common challenges Museum Guides face when engaging diverse visitor groups?

Museum Guides often encounter groups with varying ages, backgrounds, and levels of interest, which can make it challenging to tailor tours that are engaging for everyone. Adapting communication styles, managing group dynamics, and balancing the need to convey accurate information while fostering interactive discussions are key aspects of the role. Successful guides are flexible, observant, and skilled at reading their audience to ensure a memorable and educational experience for all visitors.

What is the difference between Museum Guide vs Tour Guide?

AspectMuseum GuideTour Guide
CredentialsMay require knowledge of art, history, or specific museum certificationsOften requires general tour guiding certifications or licenses
Work EnvironmentIndoor museum settings, exhibits, galleriesVarious locations including outdoor sites, historical landmarks, city tours
Employer & IndustryMuseums, cultural institutionsTravel agencies, tour companies, historical sites
Search & Comparison IntentPeople seeking museum-specific roles or informationPeople comparing different types of guiding roles for travel or leisure

While both roles involve guiding visitors, a Museum Guide specializes in indoor museum environments, focusing on art and history exhibits, often requiring specific knowledge or certifications. A Tour Guide typically leads groups at various sites, including outdoor landmarks, and may need general guiding licenses. Understanding these differences helps job seekers find roles aligned with their interests and qualifications.

Is it hard to get hired at a museum?

Getting hired as a museum guide can be competitive, often requiring good communication skills, knowledge of exhibits, and sometimes prior customer service experience. Many positions are part-time and may require background checks or training, but the hiring process generally depends on the museum's needs and applicant qualifications.

How do you become a museum guide?

To become a museum guide, candidates typically need a high school diploma or equivalent and good communication skills. Relevant knowledge of the museum's exhibits, customer service experience, and sometimes a background in history or art are beneficial; some museums offer training for new guides. Certification is not usually required but can enhance job prospects.

What are museum guides?

Museum guides are professionals who provide tours and share information about exhibits, artifacts, and the overall history of a museum with visitors. They help make the museum experience educational and engaging by interpreting displays, answering questions, and sometimes offering specialized tours for different age groups or interests. Museum guides often possess in-depth knowledge of the museum’s collections and are skilled at communicating complex topics in an accessible way.

What are the key skills and qualifications needed to thrive as a Museum Guide, and why are they important?

To thrive as a Museum Guide, you need strong knowledge of art, history, or science (depending on the museum), excellent public speaking skills, and typically at least a high school diploma or relevant coursework. Familiarity with audio-visual equipment, tour management software, and digital ticketing systems is often required. Exceptional interpersonal skills, enthusiasm, and adaptability help guides engage diverse audiences and handle unexpected situations. These skills ensure visitors have an informative, enjoyable experience and help the museum fulfill its educational mission.

How much do tour guides get paid?

Museum guides typically earn an hourly wage ranging from $10 to $20, depending on location, experience, and the institution. Salaries can vary with part-time or seasonal work, and some guides earn tips in addition to their base pay.

How to get hired as a tour guide?

To become a museum guide, candidates typically need good communication skills, a passion for history or art, and relevant knowledge of the exhibits. Many museums require a high school diploma or equivalent, and some prefer prior experience or training in customer service or education. Certification or training programs in tour guiding can enhance prospects, and being able to work flexible hours is often necessary.

What Is a Museum Guide?

A museum guide helps visitors experience a museum’s collections through guided tours, workshops, and special events. These experts have detailed knowledge of an institution’s exhibits and design specific tours based on an artist, theme, or another category. As a museum guide, you may also occasionally lecture educators and other art historians on particular pieces or collections, as well as perform research duties.

More about Museum Guide jobs
What are popular job titles related to Museum Guide jobs in Raleigh, NC? For Museum Guide jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Museum Guide jobs in Raleigh, NC look for? The top searched job categories for Museum Guide jobs in Raleigh, NC are:
Museum Guide jobs near you
Infographic showing various Museum Guide job openings in Raleigh, NC as of July 2026, with employment types broken down into 11% Locum Tenens, 56% Full Time, 22% Part Time, and 11% Contract. Highlights an 100% In-person job distribution, with an average salary of $36,025 per year, or $17.3 per hour.
Guest Engagement Host

Guest Engagement Host

Marbles Kids Museum

Raleigh, NC • On-site

Part-time

Posted 11 days ago

Job description

Guest EngagementHost
Marbles Kids Museum is a vibrant, nonprofit children's museum and IMAX Theatre located in the heart of downtown Raleigh. Marbles has been sparking imagination, discovery, and learning through play since opening its doors in 2007.Marbles' serves a diverse population of families, school groups, and community organizations through award-winning play-based exhibits, summer camps, IMAX documentaries, feature movies, and special events year-round. Today Marbles ranks among the top family destinations in North Carolina providing learning experiences for children with creative programs, and larger-than-life movies.
The Opportunity
Do you have a passion for play and guest service along with genuine joy in interacting with children and families? Marbles is hiring a playful, energetic, and self-motivated Guest Engagement Host! This position plays an essential role in providing memorable, engaging, welcoming, and safe experiences for all museum visitors. As aGuest Engagement Host, you will assist guests in the museum experience by activating exhibits, working at the welcome desk, assisting with group visits and birthday parties, and more. Every day is an exciting day at Marbles!
Job Responsibilities
  • Provide exceptional, proactive customer service by initiating friendly, helpful, and welcoming interactions with all museum guests; respond to guest needs, answer questions, and relay feedback to supervisors.
  • Playfully engage with guests in exhibit areas to enhance their play and learning experiences.
  • Address unsafe, inappropriate, or disruptive behavior promptly using friendly, calm, and de-escalation techniques.
  • Assist with museum opening and closing duties in collaboration with the Guest Engagement team.
  • Greet guests and school groups; guide them through the campus, ensuring efficient movement and clear communication of layout, daily schedule, and operational procedures.
  • Process admission at the welcome desk, including cash and credit card payments, passes, reciprocal benefits, and memberships.
  • Regularly inspect, reset, and maintain exhibit props to ensure they are clean, safe, and playable.
  • Deliver informal, hands-on activities, "Sparks", within exhibits to engage guests and enhance the experience.
  • Set up and break down materials for programs and events as needed.
  • Collect data related to the museum, including but not limited to program attendance counts, survey responses, observations, and other feedback tools as requested.
  • Stock supplies, manage deliveries, and assist with receiving products as directed.
  • Communicate scheduling, inventory, equipment, and other operational needs to supervisors.
  • Use a walkie-talkie to communicate effectively with team members and supervisors to support daily museum operations and guest needs.
  • In the event of an emergency, assist with Marbles' Emergency Action Plan, supporting leadership to ensure guest and Team Member safety.
  • Perform other duties as assigned by the supervisor.

Ideal Experience and Skills
  • Work collaboratively with museum volunteers by providing clear guidance, support, and encouragement to help them effectively engage with guests and contribute to a positive museum experience.
  • One year of customer service experience, particularly with families and young children (preferred).
  • Ability to initiate interactions and play alongside families and children.
  • Children's museum or equivalent experience is a plus.
  • Basic cash handling and point-of-sale system experience is a plus.
  • Aptitude for a fast-paced, active environment, with frequent movement between tasks and spaces.
  • Flexible and adaptable, with a willingness to take on a variety of tasks and respond to changing guest or museum needs.
  • Enthusiasm for informal education.
  • Excellent verbal and written communication skills.

Physical Demands
  • Walking, standing, stooping, bending, and reaching.
  • Ability to stand for long periods of time.
  • Occasionally using a ladder, and going up and down stairs
  • Must frequently lift and/or move up to 30 pounds.

Schedule
  • Open availability is preferred. At a minimum, availability on weekdays from 8:30 AM-2:00 PM and all day Saturday and/or Sunday.
  • 20-25 hours per week.
  • Schedule flexibility is required including weekends, evenings and holidays.
  • Minimum of two weekend shifts per month is required.

Work Environment
  • Exposure to a noisy and crowded atmosphere
  • May need to walk between two buildings with some outdoor exposure.

Benefits
  • Parking and commuter benefits.
  • Great Marbles Perks & Discounts.
  • Fitness Benefits.

If you require reasonable accommodations to complete the hiring process, please contact the People Team at ojohnson@marbleskidsmuseum.org or 919-857-1069.
Please be aware that employment with Marbles Kids Museum is contingent on a satisfactory background check and references.
Marbles Kids Museum is an Equal Opportunity Employer and prohibits discrimination and harassment of any type. We do not discriminate against any employee or applicant for employment opportunities because of race, color, religion, sex, national origin, age, sexual orientation, gender identity, status as a veteran, disability, genetic information or any other federal, state or local protected class.

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