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Museum Shop Sales Associate, Part-Time,Temporary, (Non-exempt)

Why Join Us?

At the Denver Art Museum (DAM), we believe creativity and community thrive in a safe, welcoming environment.As a Museum Shop Sales Associate, you will play a vital rolein promoting and representing the DAM and Museum Shop by providing high quality customer service to all visitors, while emulating the Denver Art Museum Core Values.You will be working within one of our 5 Gift Shop locations within the Denver Art Museum for the full extent of our Fall Exhibition:Diva.You will assist with the daily operations of the Museum Shop by interacting with and assisting visitors, making and processing sales, and restocking merchandise. If you are dependable, attentive, and committed to excellent service, we'd love to have you on our team!

Schedule:Part-time, 20-32 hours per week. Shifts can vary and will include days, evenings and weekends.

Location:Denver Art Museum.

Pay Range:$19.29 - $23.75/hour (Based on experience).

A $0.50/hour language differential is available for candidates who demonstrate Spanish language proficiency.

Please note: Parking at the museum is paid-only.

Position type: This position will not be covered by a Collective Bargaining Agreement with AFSCME-CWU.

What You'll Do

As a Museum Shop Sales Associate, your responsibilities will include:

• Customer Service & Sales
  • Greet and engage customers in a friendly, professional manner
  • Understand customer needs and recommend products accordingly
  • Drive sales through product knowledge, suggestive selling, and upselling
• Store Operations
  • Complete all POS transactions in a professional and friendly manner
  • Reconciles POS register at the end of the shift (counting monies and entering data)
  • Maintains all Shop departments and areas in a neat and organized manner, and adheres to all cleaning protocols set in place for the museum
  • Acts as a resource for questions relating to the general museum, exhibitions, the museum complex, the surrounding area, and attractions
• Product Knowledge & Merchandising
  • Stays informed on current promotions, sales, and product features/benefits
  • Actively promotes membership sales and membership renewals
  • Restocks products throughout the day and at closing
  • Communicates product needs to the management team or to the shop lead.
  • Ensures merchandise is tagged, priced, and presented neatly, including new merchandise, on the sales floor
• Team Collaboration
  • Communicate effectively with coworkers and management
  • Participate in team meetings, training, and store events
  • Support peers with tasks and contribute to a positive store culture
  • Attends museum staff meetings (Huddle and All-staff) as well as attend on-going employee enrichments/training programs and customer service trainings
  • Consistent usage of the Racial Equity Lens in day-to-day operations

What We're Looking For

• A high School diploma or equivalent and previous retail experience (2+ years preferred)
• Exceptional customer service skills
• Comfort with sales techniques such as suggestive selling and product knowledge
• Basic math skills for handling cash and inventory
• The ability to use positive language
• A positive attitude and professional demeanor
• People-oriented perspective with a focus on inclusiveness
• Dependability, punctuality, and a team-oriented mindset
• Propensity for being detail-oriented with good organizational skills
• Ability to balance multiple priorities and stay organized in a dynamic, fast-moving environment, especially during special events
• Ability to adapt to a variety of situations
• A dynamic, flexible approach when changes arise
• Patience with the ability to listen and understand
• Creative and curious mindset

Work Environment/Physical Activities

• Required to work days and evening hours and weekends or holidays where necessary; must be flexible to change hours for exhibitions and events

• Environment: temperature controlled
  • Activities: Ability to stand for long periods of time (entire shift)
  • Capable of lifting/moving up to 30-40 lbs
  • Able to bend, reach, and climb ladders as needed for merchandising and stocking

Our Hiring Process & What to Expect

We know job searching can be overwhelming, so here's a transparent look at our process:

Application close date: August 10th, 2026

• Due to the high volume of applications, we are unable to respond to phone calls or emails regarding application status. Candidates selected for interviews will be contacted directly.
• Interview process will include an in-person panel interview at the DAM as well as a screening phone interview if requested.
• NOTE: The DAM prioritizes adaptability and a human-centered work environment. We are happy to consider accommodations. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Who We Are

At the Denver Art Museum, we are deeplycommitted to standingagainst discrimination, violence, and hate in allforms against any individual or group. And we remain focused onfostering inclusion, equal opportunity, and belonging inside and out.

The museum serves as aplatformfor creative expression and community well-being by collecting and presenting work byartists fromdiverse backgrounds, perspectives, and experiences, including those communities that have been historically underrepresented in museums. We give space to a wide range of artist voices bysharingthe work of andcollaborating with artists and creatives from all races, backgrounds, and identities.

We believe that art and creativity have the power to promote mutual understanding and highlight our shared humanity-connecting, inspiring, and empowering people and communities. The museum's board of trustees, volunteers, and staff remain committed to being an anti-racist organization and making the Denver Art Museuman inclusive and diverse place where everyone always feels welcome.