Multimedia Manager Jobs in Toronto, ON (NOW HIRING)

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TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Wealth Colleague Experience team, within Wealth National Office, brings together colleague experience, onboarding, early talent, learning and enablement, and recognition and rewards. Through these areas, the team creates practical, engaging, and colleague-centered experiences that help Wealth colleagues feel welcomed, supported, recognized, and equipped to succeed throughout their career journey.

This is an exciting opportunity for a creative and strategic learning professional who is passionate about designing practical, engaging, and colleague-centered learning experiences. The Wealth Learning Designer will play a key role in helping Wealth colleagues build confidence, adopt new ways of working, and access the tools and resources they need to perform, grow, and thrive.

Job Responsibilities:

Reporting to the Manager, Wealth Learning & Enablement, the Wealth Learning Designer will support learning initiatives across pan-Wealth journeys, strategic projects and career development. In this role, you will partner with business and change stakeholders to understand learning needs, recommend fit-for-purpose solutions, and design learning experiences that make change easier to understand and apply.

• Design, develop, and implement engaging learning solutions that help Wealth colleagues confidently adopt tools, processes, and new ways of working.

• Create practical job aids and reference guides that help colleagues apply learning in the moment and build confidence in day-to-day work.

• Build and maintain dynamic SharePoint sites that organize learning resources, improve access to information, and create a clear, user-friendly colleague experience.

• Collaborate with change managers, business partners, subject matter experts, and other stakeholders to identify learning needs and translate business objectives into effective instructional content and digital learning experiences.

• Apply instructional design principles, adult learning theory, and learner experience design practices to create e-learning modules, reference guides, infographics, videos, and multimedia resources.

• Integrate Thrive Pathways and other development resources into meaningful learning journeys that support colleague growth and continuous learning.

• Use evaluation data, learner feedback, and learning metrics to assess effectiveness, identify opportunities, and continuously improve learning solutions.

• Stay current on emerging technologies, AI-enabled learning, digital learning trends, and best practices to enhance the quality, relevance, and impact of learning experiences.

• Design, produce, and develop demo videos, simulations, and other visual resources that make complex information easier to understand and apply.

• Manage multiple learning deliverables from intake through implementation, balancing priorities, timelines, stakeholder feedback, and quality standards.

Job Requirements:

• Undergraduate degree with 5+ years of related adult learning, instructional design, learning experience design, or training development experience.

• Certification or formal education in adult learning principles, instructional design, learning and development, or a related discipline.

• Hands-on experience using digital learning tools such as Articulate 360, Camtasia, SharePoint, and similar platforms to design, produce, and deliver learning content.

• Strong project management skills with the ability to manage multiple deliverables, prioritize work, meet deadlines, and adapt in a fast-paced environment.

• Demonstrated comfort working through ambiguity, using sound judgment to clarify needs, recommend solutions, and navigate changing priorities.

• Strong collaboration and communication skills, with the ability to build effective partnerships with cross-functional stakeholders and influence through thoughtful learning recommendations.

• Experience leading meetings, facilitating discussions, gathering input, and driving alignment with diverse stakeholder groups.

• Working knowledge of HTML, CSS, and/or JavaScript considered an asset.

• Experience applying UX principles to improve the learner or colleague experience considered an asset.

• Experience designing AI-enabled learning, prompt-based resources, or adoption support for digital tools considered an asset.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):