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Multicultural Services Jobs in Springfield, MA (NOW HIRING)

18 Degrees

Family Support Worker

West Springfield, MA · On-site

$22.02/hr

... needed services; provide warm referrals, individualized support advocacy * Good skills in ... Multicultural/multilingual candidates encouraged to apply * Successful candidate will have EOHHS ...

Center for Human Development

Direct Care

Springfield, MA · On-site

$20/hr

Direct care support specialists will provide direct services to participants at an Adult Day Health ... Multicultural, multilingual, and fluent in sign language, CHD is a reflection of those we serve.

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Multicultural Services information

See Springfield, MA salary details

$20

$50

$82

How much do multicultural services jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for multicultural services in Springfield, MA is $50.11, according to ZipRecruiter salary data. Most workers in this role earn between $37.36 and $57.74 per hour, depending on experience, location, and employer.

What is the difference between Multicultural Services vs Community Outreach Coordinator?

AspectMulticultural ServicesCommunity Outreach Coordinator
Required CredentialsRelevant degrees in social work, sociology, or related fields; cultural competency certificationsSimilar degrees; often includes certifications in community engagement or public relations
Work EnvironmentNonprofit organizations, government agencies, community centersNonprofits, government agencies, educational institutions
Employer & Industry UsageFocuses on serving diverse cultural groups within communitiesFocuses on building community relationships and promoting programs
Search & Comparison IntentUnderstanding roles that support diverse populationsLearning about roles in community engagement and program promotion

While both roles involve working within community settings and require cultural awareness, Multicultural Services primarily focuses on supporting diverse cultural groups through specialized programs. Community Outreach Coordinators concentrate on engaging communities broadly to promote initiatives and build relationships. Both roles often overlap but serve distinct primary objectives within community development.

How does a professional in Multicultural Services typically collaborate with other departments to support diverse communities?

Professionals in Multicultural Services frequently work cross-departmentally, partnering with teams such as student affairs, human resources, and community outreach to ensure programs and initiatives are culturally sensitive and inclusive. They may serve as liaisons, facilitate cultural competency training, and help design events or services that address the needs of diverse populations. This collaborative approach ensures that the organization’s policies and programming are effectively supporting all members of the community.

What are the key skills and qualifications needed to thrive in Multicultural Services, and why are they important?

To thrive in Multicultural Services, you need a solid understanding of diversity, equity, and inclusion principles, often supported by a degree in social sciences, cultural studies, or related fields. Familiarity with intercultural communication platforms, diversity training tools, and program management systems is commonly required. Outstanding interpersonal skills, cultural sensitivity, and adaptability are crucial soft skills for engaging diverse populations and fostering inclusive environments. These skills are essential for effectively supporting individuals from various backgrounds and building equitable, welcoming communities.

What are Multicultural Services?

Multicultural Services are programs and support systems provided by organizations, schools, or community agencies to foster inclusion, equity, and understanding among people from diverse cultural backgrounds. These services often include language assistance, cultural events, educational workshops, advocacy, and resources aimed at helping individuals adapt and thrive in new environments. The goal is to create a welcoming and supportive atmosphere that recognizes and celebrates cultural diversity while addressing the unique needs of multicultural populations.
What are popular job titles related to Multicultural Services jobs in Springfield, MA? For Multicultural Services jobs in Springfield, MA, the most frequently searched job titles are:
Multicultural Services jobs near you
Infographic showing various Multicultural Services job openings in Springfield, MA as of July 2026, with employment types broken down into 74% Full Time, 20% Part Time, 3% Temporary, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $104,232 per year, or $50.1 per hour.
Family Support Worker

Family Support Worker

18 Degrees

West Springfield, MA • On-site

$22.02/hr

Other

Posted 19 days ago

Job description

18 Degrees is where new beginnings come to light for children and families – and could be where your new career does the same! At 18 Degrees, we cultivate teams and leaders to embrace the principles of diversity, equity and inclusiveness to support the needs of our community.

This full-time position at our West Springfield location is for a Family Support Worker providing home
visits for families in Hampden, Hampshire and Franklin Counties who have been referred by the
Department of Children and Families. This position also includes facilitating Family Time Supervised
Visitation referred by the Department of Children and Families, Family and Probate Court, and Post
Adoption.

To be a good fit for this position you have:

  • A knowledge of strengths-based engagement with at-risk children and families. You’re able to
    support families in identifying their goals & strengths, track and document progress; coordinate needed services; provide warm referrals, individualized support advocacy
  • Good skills in collaboration and communication
  • Solid understanding of community-based resources
  • Experience working with Transitional- Aged Youth
  • The ability to build trusting relationships while maintaining appropriate boundaries
  • Dependable transportation
  • Excellent organizational skills and good writing/computer skills

Qualifications:

  • Bachelor’s degree preferred or 5 years of relevant experience
  • Must be available to work an occasional evening or Saturday
  • Multicultural/multilingual candidates encouraged to apply
  • Successful candidate will have EOHHS CORI, National SORI, Driving Record Authorization and DCF Background Check run

Send cover letter and resume to Attn: Human Resources, 18 Degrees, Inc., 480 West Street, Pittsfield, MA 01201 or apply online. AA/EOE