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Multi Unit Store Manager Jobs in Chicago, IL (NOW HIRING)

Baskin Robbins

Multi-Unit Manager

Chicago, IL · On-site

$71K - $71K/yr

Experience * 2 Years of Multi-Unit Manager Experience in the QSR Industry Job Responsibilities * People Planning, Talent Management Development: MUM recruits, interviews develops, trains, and retains ...

Baskin Robbins

Multi-Unit Manager

Chicago, IL · On-site

$71K - $71K/yr

Experience * 2 Years of Multi-Unit Manager Experience in the QSR Industry Job Responsibilities * People Planning, Talent Management Development: MUM recruits, interviews develops, trains, and retains ...

Dunkin

Multi-Unit Manager

Chicago, IL · On-site

$71K - $71K/yr

Experience * 2 Years of Multi-Unit Manager Experience in the QSR Industry Job Responsibilities * People Planning, Talent Management Development: MUM recruits, interviews develops, trains, and retains ...

Dunkin

Multi-Unit Manager

Chicago, IL · On-site

$71K - $71K/yr

Experience * 2 Years of Multi-Unit Manager Experience in the QSR Industry Job Responsibilities * People Planning, Talent Management Development: MUM recruits, interviews develops, trains, and retains ...

Baskin Robbins

Multi-Unit Manager

Chicago, IL · On-site

$71K - $71K/yr

Experience * 2 Years of Multi-Unit Manager Experience in the QSR Industry Job Responsibilities * People Planning, Talent Management Development: MUM recruits, interviews develops, trains, and retains ...

Dunkin

Multi-Unit Manager

Chicago, IL · On-site

$71K - $71K/yr

Experience * 2 Years of Multi-Unit Manager Experience in the QSR Industry Job Responsibilities * People Planning, Talent Management Development: MUM recruits, interviews develops, trains, and retains ...

Dunkin

Multi-Unit Manager

Chicago, IL · On-site

$71K - $71K/yr

Experience * 2 Years of Multi-Unit Manager Experience in the QSR Industry Job Responsibilities * People Planning, Talent Management Development: MUM recruits, interviews develops, trains, and retains ...

Dunkin

Multi-Unit Manager

Chicago, IL · On-site

$71K - $71K/yr

Experience * 2 Years of Multi-Unit Manager Experience in the QSR Industry Job Responsibilities * People Planning, Talent Management Development: MUM recruits, interviews develops, trains, and retains ...

Dunkin

Multi-Unit Manager

Chicago, IL · On-site

$71K - $71K/yr

Experience * 2 Years of Multi-Unit Manager Experience in the QSR Industry Job Responsibilities * People Planning, Talent Management Development: MUM recruits, interviews develops, trains, and retains ...

Dunkin

Multi-Unit Manager

Chicago, IL · On-site

$71K - $71K/yr

Experience * 2 Years of Multi-Unit Manager Experience in the QSR Industry Job Responsibilities * People Planning, Talent Management Development: MUM recruits, interviews develops, trains, and retains ...

Dunkin

Multi-Unit Manager

Chicago, IL · On-site

$71K - $71K/yr

Experience * 2 Years of Multi-Unit Manager Experience in the QSR Industry Job Responsibilities * People Planning, Talent Management Development: MUM recruits, interviews develops, trains, and retains ...

Baskin Robbins

Multi-Unit Manager

Chicago, IL · On-site

$71K - $71K/yr

Experience * 2 Years of Multi-Unit Manager Experience in the QSR Industry Job Responsibilities * People Planning, Talent Management Development: MUM recruits, interviews develops, trains, and retains ...

Baskin Robbins

Multi-Unit Manager

Chicago, IL · On-site

$71K - $71K/yr

Experience * 2 Years of Multi-Unit Manager Experience in the QSR Industry Job Responsibilities * People Planning, Talent Management Development: MUM recruits, interviews develops, trains, and retains ...

Dunkin

Multi-Unit Manager

Chicago, IL · On-site

$71K - $71K/yr

Experience * 2 Years of Multi-Unit Manager Experience in the QSR Industry Job Responsibilities * People Planning, Talent Management Development: MUM recruits, interviews develops, trains, and retains ...

Dunkin

Multi-Unit Manager

Chicago, IL · On-site

$71K - $71K/yr

Experience * 2 Years of Multi-Unit Manager Experience in the QSR Industry Job Responsibilities * People Planning, Talent Management Development: MUM recruits, interviews develops, trains, and retains ...

Dunkin

Dunkin Multi-Unit leader

Matteson, IL · On-site

$68K - $84K/yr

Multi Unit Manager BENEFITS: * PTO/Sick Pay * Health Insurance * Pay Based on Experience * Bonus Pay * Paid Training * Fun Atmosphere A Multi-Unit-Leader (MUL) generally provides leadership, coaching ...

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Showing results 41-60

All JobsMulti Unit Store JobsMulti Unit Store Manager JobsMulti Unit Store Manager Jobs in Chicago, IL

Multi Unit Store Manager information

See Chicago, IL salary details

$26.8K

$55.7K

$91.7K

How much do multi unit store manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for multi unit store manager in Chicago, IL is $55,730.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $66,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a multi unit store manager?

To thrive as a Multi Unit Store Manager, you need strong leadership, operational management experience, and a proven track record in retail or hospitality management, often supported by a relevant degree or equivalent experience. Familiarity with point-of-sale (POS) systems, inventory management software, and budgeting or reporting tools is typically required. Exceptional communication, problem-solving, and organizational skills are crucial for effectively leading diverse teams and managing multiple locations. These skills and qualities ensure consistent customer experiences, efficient operations, and achievement of business goals across all assigned stores.

What are some common challenges a multi unit store manager faces when overseeing multiple locations?

A Multi Unit Store Manager often encounters the challenge of maintaining consistent standards and performance across all stores under their supervision. Balancing time and attention between locations, each with unique staff dynamics and customer bases, requires strong organizational and communication skills. It's essential to develop effective delegation strategies and ensure each store manager is empowered and well-trained. Regular site visits, clear reporting systems, and fostering a culture of accountability are key to overcoming these challenges and driving overall business success.

What is the difference between Multi Unit Store Manager vs Store Supervisor?

AspectMulti Unit Store ManagerStore Supervisor
CredentialsHigh school diploma; often some management experienceHigh school diploma; supervisory experience
Work EnvironmentOversees multiple store locations, manages staff, and handles operationsManages daily store activities, supervises staff, and ensures customer satisfaction
Employer & Industry UsageRetail chains, franchise businesses, grocery storesRetail stores, supermarkets, convenience stores

The main difference is that a Multi Unit Store Manager oversees multiple store locations, focusing on strategic management and operations across sites, while a Store Supervisor manages daily activities within a single store. Both roles require leadership skills and retail experience, but the Multi Unit Store Manager has broader responsibilities and a higher level of oversight.

What are popular job titles related to Multi Unit Store Manager jobs in Chicago, IL?

For Multi Unit Store Manager jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Multi Unit Store Manager jobs in Chicago, IL look for?

The top searched job categories for Multi Unit Store Manager jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Multi Unit Store Manager jobs?

Cities near Chicago, IL with the most Multi Unit Store Manager job openings:

Multi Unit Store Manager jobs near you
Infographic showing various Multi Unit Store Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, 1% Contract, and 1% Nights. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $55,730 per year, or $26.8 per hour.

Multi-Unit Manager

Baskin Robbins

Chicago, IL • On-site

$71K - $71K/yr

Full-time

Re-posted 10 days ago

Baskin-Robbins rating

5.1

Company rating: 5.1 out of 10

Based on 144 frontline employees who took The Breakroom Quiz

33rd of 47 rated dessert shops

Job description

Experience

  • 2 Years of Multi-Unit Manager Experience in the QSR Industry

Job Responsibilities

  • People Planning, Talent Management Development: MUM recruits, interviews develops, trains, and retains qualified management personnel.
  • Ensures 24 - 7 certified Shift Management Coverage
  • Monitors, identifies assesses restaurant training needs in order to coach RM's to create and implement organization and training plans meeting Dunkin Brands requirements.
  • Monitors crew & management turnover and forecasts staffing needs against sales, turnover, and growth.
  • Ensures that all HR related policies are followed
  • Guest Satisfaction Measures and improves guest satisfaction in each restaurant.
  • Uses GSS, Dunkin Brands Consumer Care and internal customer complaint tools to track, identify trends per restaurant.
  • Use trend information to identify problems and create action plans.
  • Ensures that customer complaints are resolved in with 24 hours of receipt.
  • Solicits feedback from guests during every restaurant visit and correlates with trend information.
  • Operations Excellence/QSCMUM ensures Dunkin' Brands operational standards are followed.
  • Develops and executes a plan for timely completion of self-assessments.
  • Uses operational assessments to identify root causes and create action plans for improvement.
  • Uses systems identified in ROR (Red Book, line bar, guest counts, throwaways, DT timers) to drive long-term results.
  • Implements plans that measure and build sales and transactions.
  • Ensures Restaurant Managers execute the current company plan-o-grams and programs.
  • Explores LSM opportunities by traveling trade area to evaluate the current situation and environment, then uses that knowledge to create plans to build the business.
  • Coach Restaurant Manager to ensure in restaurant opportunities are utilized, i.e., merchandising, suggestive selling, courtesy sampling.
  • MUM's primary responsibility is to operate great restaurants through daily involvement.
  • Actions against franchisee specific cost category targets to ensure profitability.
  • Uses Market Share steps to build sales and increase profitability.
  • Capital Investment MUM keeps franchisee informed of facility maintenance needs and upkeep to protect the assets.
  • Ensures that contracted services are delivered.
  • Creates plans to address preventative maintenance issues.
  • Works with franchisee on remodels and refurbishment plans to assure enabling Service The Dunkin Way criteria.
  • Follow-up on individual restaurants to see that preventative maintenance plans are followed.

Job Type: Full-time

Employment Type: FULL_TIME

What Baskin-Robbins employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Baskin-Robbins logo

About Baskin-Robbins

Sourced by ZipRecruiter

Back in 1945, Burt Baskin and Irv Robbins had a pretty great idea. See, they were big ice cream people. So while every other ice cream shop stuck with vanilla, chocolate, and strawberry, they decided to go big. Like, “let’s offer 31 flavors instead” big. Because ice cream should be an every day treat. And the people? Yeah, they loved that. It's safe to say Burt and Irv’s passion made an impact. Fast forward about 75 years, and we’re over 1400 flavors strong. Which is… kinda crazy when you think about it. But the best part is, we’ve got flavors for everyone, for every day, and for every occasion. So, whether your kid’s team finally won a game, you found your left shoe, or you just got out of bed this morning, there's always a yay-worthy scoop ready for you. And we think that's pretty cool. Maybe you learned a new dance trend, finally made your bed, or found the perfect blue sweater. We think every win is worth celebrating. That’s why we do what we do. But, we don’t just stop at ice cream. Sometimes you need a little something extra. Like a Cappuccino Blast® pick-me-up after lunch, a handcrafted sundae in the afternoon, or even a just-because ice cream cake on those days when an ordinary cake just won’t do. No matter what you’re celebrating, we’re here to help you seize the yay.

Industry

Retail and restaurants

Company size

501 - 1,000 Employees

Headquarters location

Canton, MA, US

Social media

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