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Multi Unit Operations Manager Jobs in Skokie, IL

Phoenix3 Collective

Area Operations Manager

Chicago, IL · On-site

$90K - $110K/yr

The ideal candidate is a hospitality leader with strong multi-unit management experience who ... Oversee day-to-day operations across seven café locations. * Ensure consistent execution of ...

Play Spin Win Brands

Multi-Unit Manager

Arlington Heights, IL · On-site

$69K - $70K/yr

Play Spin Win Brands is looking for service and culture focused individuals to oversee the operations of 6-8 locations. Job Summary: The Multi-Unit Manager is a tactile leader who will work directly ...

Play Spin Win Brands

Multi-Unit Manager

Arlington Heights, IL · On-site

$69K - $70K/yr

Play Spin Win Brands is looking for service and culture focused individuals to oversee the operations of 6-8 locations.Job Summary:The Multi-Unit Manager is a tactile leader who will work directly ...

Dunkin

Multi-Unit Manager

Prospect Heights, IL

$68K - $69K/yr

"A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 5-8 Dunkin Donuts and/or Dunkin Donuts/Baskin Robbins combo restaurants, including recruiting, hiring ...

Lockwood Dunkin'

Multi-Unit Manager

Glenview, IL

$67K - $67K/yr

A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 5-6 restaurants. Multi-Unit Managers must have a high level of personal integrity and are able to drive ...

NEM Network

Multi-Unit Manager

Deerfield, IL · On-site

$70K - $70K/yr

Description: "A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 5-8 Dunkin' Donuts ® and/or Dunkin' Donuts/Baskin Robbins ® combo restaurants, including ...

NEM Network

Multi-Unit Manager

Prospect Heights, IL · On-site

$68K - $69K/yr

Description: "A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 5-8 Dunkin' Donuts ® and/or Dunkin' Donuts/Baskin Robbins ® combo restaurants, including ...

Dunkin

Multi-Unit Manager

Glenview, IL

$67K - $67K/yr

A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 5-6 restaurants. Multi-Unit Managers must have a high level of personal integrity and are able to drive ...

Dunkin

Multi-Unit Manager

Deerfield, IL

$70K - $70K/yr

"A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 5-8 Dunkin Donuts and/or Dunkin Donuts/Baskin Robbins combo restaurants, including recruiting, hiring ...

Dunkin' Donuts - Wilmette

Multi Unit Manager

Wilmette, IL

$65K - $65K/yr

A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 5-6 restaurants. Multi-Unit Managers must have a high level of personal integrity and are able to drive ...

Dunkin

Multi-Unit Manager

Chicago, IL

$71K - $71K/yr

Experience * 2 Years of Multi-Unit Manager Experience in the QSR Industry Job Responsibilities ... Operations Excellence/QSCMUM ensures Dunkin' Brands operational standards are followed. * Develops ...

Dunkin

Multi-Unit Manager

Chicago, IL

$71K - $71K/yr

Experience * 2 Years of Multi-Unit Manager Experience in the QSR Industry Job Responsibilities ... Operations Excellence/QSCMUM ensures Dunkin' Brands operational standards are followed. * Develops ...

Baskin Robbins

Multi-Unit Manager

Chicago, IL

$71K - $71K/yr

Experience * 2 Years of Multi-Unit Manager Experience in the QSR Industry Job Responsibilities ... Operations Excellence/QSCMUM ensures Dunkin' Brands operational standards are followed. * Develops ...

Dunkin

Multi-Unit Manager

Chicago, IL · On-site

$71K - $71K/yr

Experience * 2 Years of Multi-Unit Manager Experience in the QSR Industry Job Responsibilities ... Operations Excellence/QSCMUM ensures Dunkin' Brands operational standards are followed. * Develops ...

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All JobsMulti Unit Operations JobsMulti Unit Operations Manager JobsMulti Unit Operations Manager Jobs in Skokie, IL

Multi Unit Operations Manager information

See Skokie, IL salary details

$37.2K

$69.1K

$97.4K

How much do multi unit operations manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for multi unit operations manager in Skokie, IL is $69,133.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,900.00 and $66,400.00 per year, depending on experience, location, and employer.

What is a multi unit operations manager?

Multi Unit Operations Managers are professionals responsible for overseeing the operations of multiple business locations or units within an organization, such as retail stores, restaurants, or branches. They ensure consistency in service, implement company policies, manage budgets, and support location managers in achieving performance goals. Their duties often include staff training, process optimization, and ensuring compliance with company standards across all units. This role requires strong leadership, organizational, and communication skills to maintain high performance across several sites.

What are the key skills and qualifications needed to thrive as a multi unit operations manager?

To thrive as a Multi Unit Operations Manager, you need strong leadership, organizational, and analytical skills, often supported by a degree in business management or a related field and experience overseeing multiple locations. Familiarity with POS systems, inventory management software, and financial reporting tools is typically required, and certifications like Six Sigma or Lean Management can be beneficial. Exceptional communication, problem-solving, and team-building abilities help you motivate staff and manage competing priorities across sites. These skills ensure operational consistency, drive performance, and foster a positive culture across multiple business units.

How does a multi unit operations manager effectively balance the needs of multiple locations while maintaining consistent performance standards?

A Multi Unit Operations Manager typically juggles oversight of several locations, which requires strong organizational skills and frequent communication with on-site managers. They set clear expectations, standardize processes, and regularly review performance metrics to ensure consistency across all units. Managers often visit locations, conduct audits, and provide coaching to address unique challenges while fostering a cohesive team culture. By leveraging technology and delegating appropriately, they can address site-specific issues without compromising overall operational goals.

What is the difference between Multi Unit Operations Manager vs Store Manager?

AspectMulti Unit Operations ManagerStore Manager
CredentialsExperience in retail/operations, leadership skillsExperience in retail, customer service, sales
Work EnvironmentOversees multiple locations, corporate settingManages a single store, retail environment
Employer & IndustryRetail chains, franchise organizationsIndividual retail stores, franchises
Search & Comparison IntentUnderstanding roles overseeing multiple storesManaging daily store operations

The Multi Unit Operations Manager oversees multiple store locations, focusing on strategic operations, staffing, and sales performance across sites. In contrast, a Store Manager handles daily store activities, customer service, and staff management within a single location. Both roles require retail experience but differ in scope and responsibilities.

What are popular job titles related to Multi Unit Operations Manager jobs in Skokie, IL?

For Multi Unit Operations Manager jobs in Skokie, IL, the most frequently searched job titles are:

What job categories do people searching Multi Unit Operations Manager jobs in Skokie, IL look for?

The top searched job categories for Multi Unit Operations Manager jobs in Skokie, IL are:

What cities near Skokie, IL are hiring for Multi Unit Operations Manager jobs?

Cities near Skokie, IL with the most Multi Unit Operations Manager job openings:

Multi Unit Operations Manager jobs near you

Area Operations Manager

Phoenix3 Collective

Chicago, IL

Full-time

Posted 5 days ago

Job description

We are seeking an experienced and hands-on Area Manager to oversee a portfolio of seven premium coffee, tea, and bakery café locations throughout the Chicago market. This role is responsible for driving operational excellence, financial performance, guest satisfaction, and team development across multiple sites.

The ideal candidate is a hospitality leader with strong multi-unit management experience who thrives in fast-paced environments and is passionate about delivering exceptional guest experiences through premium food and beverage offerings.

Key ResponsibilitiesOperations Leadership
  • Oversee day-to-day operations across seven café locations.
  • Ensure consistent execution of company standards, service expectations, and brand presentation.
  • Conduct regular site visits, audits, and operational reviews.
  • Identify opportunities to improve efficiency, service quality, and profitability.
Team Leadership & Development
  • Recruit, develop, and retain high-performing café managers and teams.
  • Provide coaching, training, and performance management.
  • Foster a culture of ownership, accountability, engagement, and hospitality.
  • Support succession planning and leadership development initiatives.
Financial Management
  • Drive revenue growth while managing labor, food, and operating costs.
  • Monitor P&L performance for each location.
  • Analyze key business metrics and implement action plans to improve results.
  • Support annual budgeting and forecasting processes.
Guest Experience
  • Ensure delivery of exceptional hospitality and customer service.
  • Resolve guest concerns in a timely and professional manner.
  • Maintain premium standards for food quality, beverage execution, cleanliness, and presentation.
Compliance & Safety
  • Ensure compliance with all company policies, health regulations, and food safety requirements.
  • Maintain a safe and organized work environment.
  • Conduct routine inspections and corrective action planning.
Client & Stakeholder Partnership
  • Build strong relationships with site leadership and key stakeholders.
  • Serve as the primary operational liaison for assigned locations.
  • Communicate effectively with corporate leadership regarding performance, opportunities, and risks.
QualificationsRequired
  • 5+ years of multi-unit management experience in hospitality, foodservice, cafés, bakeries, coffee shops, or retail food environments.
  • Proven experience leading multiple locations and teams.
  • Strong financial acumen and P&L management experience.
  • Exceptional leadership, coaching, and communication skills.
  • Ability to travel regularly throughout the Chicago market.
Preferred
  • Experience with premium coffee, specialty beverage, bakery, or café concepts.
  • Background in contract dining, hospitality services, or upscale retail food operations.
  • Bachelor's degree in Hospitality Management, Business, or related field.
Key Competencies
  • Multi-Unit Operations Management
  • Leadership & Team Development
  • Financial Performance Management
  • Client Relationship Management
  • Customer Experience Excellence
  • Operational Execution
  • Problem Solving & Decision Making
  • Change Management