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Multi Unit Operations Manager Jobs in Hamilton, ON

Managing the operations of 2 to 4 locations * Managing the staff to help maintain and achieve restaurant targets and standards * Coaching the staff to provide excellent customer service ...

Managing the operations of 2 to 4 locations * Managing the staff to help maintain and achieve restaurant targets and standards * Coaching the staff to provide excellent customer service ...

Managing the operations of 2 to 4 locations * Managing the staff to help maintain and achieve restaurant targets and standards * Coaching the staff to provide excellent customer service ...

Managing the operations of 2 to 4 locations * Managing the staff to help maintain and achieve restaurant targets and standards * Coaching the staff to provide excellent customer service ...

Managing the operations of 2 to 4 locations * Managing the staff to help maintain and achieve restaurant targets and standards * Coaching the staff to provide excellent customer service ...

Managing the operations of 2 to 4 locations * Managing the staff to help maintain and achieve restaurant targets and standards * Coaching the staff to provide excellent customer service ...

Managing the operations of 2 to 4 locations * Managing the staff to help maintain and achieve restaurant targets and standards * Coaching the staff to provide excellent customer service ...

Managing the operations of 2 to 4 locations * Managing the staff to help maintain and achieve restaurant targets and standards * Coaching the staff to provide excellent customer service ...

Managing the operations of 2 to 4 locations * Managing the staff to help maintain and achieve restaurant targets and standards * Coaching the staff to provide excellent customer service ...

Dynamic Fixed Operations Manager Lead Service & Parts to Peak Performance, Drive Profitability, and ... Must have the ability to multi-task and work under pressure * Must be willing to be flexible with ...

Fixed Operations Manager

Cambridge, ON · On-site

CA$100K - CA$150K/yr

Dynamic Fixed Operations Manager - Lead Service & Parts to Peak Performance, Drive Profitability ... Must have the ability to multi-task and work under pressure * Must be willing to be flexible with ...

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Multi Unit Operations Manager information

What is the difference between Multi Unit Operations Manager vs Store Manager?

AspectMulti Unit Operations ManagerStore Manager
CredentialsExperience in retail/operations, leadership skillsExperience in retail, customer service, sales
Work EnvironmentOversees multiple locations, corporate settingManages a single store, retail environment
Employer & IndustryRetail chains, franchise organizationsIndividual retail stores, franchises
Search & Comparison IntentUnderstanding roles overseeing multiple storesManaging daily store operations

The Multi Unit Operations Manager oversees multiple store locations, focusing on strategic operations, staffing, and sales performance across sites. In contrast, a Store Manager handles daily store activities, customer service, and staff management within a single location. Both roles require retail experience but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Multi Unit Operations Manager, and why are they important?

To thrive as a Multi Unit Operations Manager, you need strong leadership, organizational, and analytical skills, often supported by a degree in business management or a related field and experience overseeing multiple locations. Familiarity with POS systems, inventory management software, and financial reporting tools is typically required, and certifications like Six Sigma or Lean Management can be beneficial. Exceptional communication, problem-solving, and team-building abilities help you motivate staff and manage competing priorities across sites. These skills ensure operational consistency, drive performance, and foster a positive culture across multiple business units.

How does a Multi Unit Operations Manager effectively balance the needs of multiple locations while maintaining consistent performance standards?

A Multi Unit Operations Manager typically juggles oversight of several locations, which requires strong organizational skills and frequent communication with on-site managers. They set clear expectations, standardize processes, and regularly review performance metrics to ensure consistency across all units. Managers often visit locations, conduct audits, and provide coaching to address unique challenges while fostering a cohesive team culture. By leveraging technology and delegating appropriately, they can address site-specific issues without compromising overall operational goals.

What are Multi Unit Operations Managers?

Multi Unit Operations Managers are professionals responsible for overseeing the operations of multiple business locations or units within an organization, such as retail stores, restaurants, or branches. They ensure consistency in service, implement company policies, manage budgets, and support location managers in achieving performance goals. Their duties often include staff training, process optimization, and ensuring compliance with company standards across all units. This role requires strong leadership, organizational, and communication skills to maintain high performance across several sites.
What are popular job titles related to Multi Unit Operations Manager jobs in Hamilton, ON? For Multi Unit Operations Manager jobs in Hamilton, ON, the most frequently searched job titles are:
What job categories do people searching Multi Unit Operations Manager jobs in Hamilton, ON look for? The top searched job categories for Multi Unit Operations Manager jobs in Hamilton, ON are:
What cities near Hamilton, ON are hiring for Multi Unit Operations Manager jobs? Cities near Hamilton, ON with the most Multi Unit Operations Manager job openings:
Regional Multi Unit Account Manager

Regional Multi Unit Account Manager

Gordon Food Service

Milton, ON • On-site

Full-time

Medical, Dental, Retirement

Re-posted 4 days ago


Gordon Food Service rating

7.1

Company rating: 7.1 out of 10

Based on 207 frontline employees who took The Breakroom Quiz

199th of 356 rated logistics


Job description

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and wehave an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...

Position Summary

A member of the Regional Multi Unit Sales team, develops and serves Regional Multi Unit accounts. As the trusted advisor for a select portfolio of Key Regional customers, maintains and grows relationships, seeks new opportunities, provides direction to administration teams and is the liaison between customers and the divisions. Responsible for contract compliance, sales growth and profitability.

Location

The successful candidate should be able to commute to the Milton or Ajax Dc at least 4 days a week.

What We Offer

  • The salary range for this position is $100 000-$125 000, plus potentiel bonus

  • Medical, Dental, Prescription Drug, and EFAP Benefits after 30 days of employment

  • FULL flex benefits program

  • Company matching RRSP

  • Family culture

  • Advancement opportunities

  • Profit Sharing

  • 128 year, family owned and operated company history

Duties and Responsibilities

  • Serves as the primary point of contact for all customer business and account related issues. Coordinates resources to present "one face to the customer."

  • Interacts frequently with external customers. Interactions should provide an exchange of information and problem solving techniques that represent GFS culture and business objectives. Leverage the value and expertise of GFS.

  • Builds long-term customer relationships while meeting short-term objectives.

  • Schedules and facilitates account business reviews and develop action plans to ensure joint account objectives are being met.

  • Understands the customer's business and priorities

  • Develops account business plans to include customer and GFS objectives and implementation strategies, and promote the customers and GFS' stated values and positions, while selling/promoting the GFS brand throughout the customer's organization.

  • Coordinates and communicates strategic account activity and engages senior leadership sponsorship of customers, where appropriate.

  • Coordinates internal account planning sessions with their account teams to ensure the highest level of customer success.

  • Maintains peer relationships in the field to share issues and ideas.

  • Review monthly reports to ensure contract compliance and profitability.

  • Utilize and apply customer profitability and pricing models to negotiate customer agreements.

  • Sources new products and initiates product conversions. Looks for category penetration opportunities

  • Participate in GPO/Customer annual conferences and Tradeshows

  • Performs other duties as assigned.

Qualifications

  • Written, verbal, organizational and communication skills as well as problem-solving capabilities.

  • Ability to multi-task, prioritize and be able to work independently or within a team environment.

  • Customer service and time management skills.

  • Negotiation skills and the ability to bring consensus or reconcile differences.

  • Knowledge of principles and methods for promoting and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

  • Knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

  • Skill at persuading others to change their minds or behavior.

  • Social perceptiveness skills, being aware of others' reactions and understanding why they react as they do.

  • Ability to think creatively - Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Education & Minimum Experience Requirements

  • High School Diploma (or equivalent) plus 5 or more years of experience in outside sales and customer partnering, 2 years in a leadership role, project management.

  • Food service distribution experience is an asset

  • Bachelor Degree in sales, marketing or related field preferred

We thank all applicants for their interest, however only those selected for the next stage will be contacted. Gordon Food Service is an equal opportunity employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to any enumerated or analogous grounds of discrimination, including race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, source of income, family status, sexual orientation or status as a qualified individual with disability.
If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talentcanada@gfs.com and use the words "Accommodation Request" in your subject line.


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About Gordon Food Service

Sourced by ZipRecruiter

Since our 1897 founding, Gordon Food Service has grown to become the largest family-managed broadline foodservice distribution company in North America. While we've been growing pretty much continuously over these 125 years, we've remained consistent at the core of what and who we are: passionately committed to customers and employees. Being part of Gordon Food Service means being part of something important, something bigger than oneself.We take care of you as if you were part of our family by providing benefits that give choice and flexibility for what matters most to you. We aim to deliver a competitive package that not only supports you but also your family. Full-time employees are provided benefit options to support work-life and your need to take care of yourself and those close to you, including paid time off, 401k with company match, profit sharing, tuition reimbursement for you and the whole family, and more!We feel the culture when we work together, and when we serve together. As a team, we tackle our challenges, celebrate our successes, and have fun on the journey. Be part of it.

Industry

Food and beverage wholesalers

Company size

10,000+ Employees

Headquarters location

Wyoming, MI, US

Year founded

1897