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Multi Unit Operations Manager Jobs in Birmingham, AL

Big Whiskey

Operations Manager

Alabaster, AL

The Restaurant Operations Manager oversees day-to-day operations to deliver consistent guest ... multi-unit experience preferred for multi-location role Proven P&L ownership and KPI-driven ...

Sonic Drive-In

Multi-Unit Leader

Chelsea, AL · On-site

As a Sonic Multi-Unit Leader, you will be managing the operations of all General Managers and employees within multiple SONIC drive-ins. You will also be responsible for training and supporting the ...

Dunkin

Multi Unit Leader

Mccalla, AL

Minimum 5 + years of leadership or management experience in a Quick Service Restaurant * Must have ... Ability to work at the store level to ensure the Company's and Brand's operational standards are ...

Dunkin'

Multi Unit Leader

AL · On-site

REQUIREMENTS * Minimum 5 + years of leadership or management experience in a Quick Service ... Ability to work at the store level to ensure the Company's and Brand's operational standards are ...

Dunkin' | ZSC Enterprises

Multi Unit Leader

AL · On-site

$12 - $15.25/hr

REQUIREMENTS * Minimum 5 + years of leadership or management experience in a Quick Service ... Ability to work at the store level to ensure the Company's and Brand's operational standards are ...

Amtis

IT Operations Manager

Birmingham, AL · On-site

£62K - £70K/yr

Well established UK multi-site business with its HQ in Birmingham, West Midlands is seeking an IT Operations Manager to lead and mature its core technology services. This is a key opportunity to take ...

Waffle House, Inc.

Restaurant Operations Management

AL · On-site

$65K - $85K/yr

A 3-month paid training program and ongoing personal and career development prepare you for a career as a restaurant manager as well as multi-unit leadership roles. Career Path * Restaurant Manager ...

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Showing results 1-20

All JobsMulti Unit Operations JobsMulti Unit Operations Manager JobsMulti Unit Operations Manager Jobs in Birmingham, AL

Multi Unit Operations Manager information

See Birmingham, AL salary details

$36.5K

$67.9K

$95.6K

How much do multi unit operations manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for multi unit operations manager in Birmingham, AL is $67,853.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,700.00 and $65,100.00 per year, depending on experience, location, and employer.

What is the difference between Multi Unit Operations Manager vs Store Manager?

AspectMulti Unit Operations ManagerStore Manager
CredentialsExperience in retail/operations, leadership skillsExperience in retail, customer service, sales
Work EnvironmentOversees multiple locations, corporate settingManages a single store, retail environment
Employer & IndustryRetail chains, franchise organizationsIndividual retail stores, franchises
Search & Comparison IntentUnderstanding roles overseeing multiple storesManaging daily store operations

The Multi Unit Operations Manager oversees multiple store locations, focusing on strategic operations, staffing, and sales performance across sites. In contrast, a Store Manager handles daily store activities, customer service, and staff management within a single location. Both roles require retail experience but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a multi unit operations manager?

To thrive as a Multi Unit Operations Manager, you need strong leadership, organizational, and analytical skills, often supported by a degree in business management or a related field and experience overseeing multiple locations. Familiarity with POS systems, inventory management software, and financial reporting tools is typically required, and certifications like Six Sigma or Lean Management can be beneficial. Exceptional communication, problem-solving, and team-building abilities help you motivate staff and manage competing priorities across sites. These skills ensure operational consistency, drive performance, and foster a positive culture across multiple business units.

How does a multi unit operations manager effectively balance the needs of multiple locations while maintaining consistent performance standards?

A Multi Unit Operations Manager typically juggles oversight of several locations, which requires strong organizational skills and frequent communication with on-site managers. They set clear expectations, standardize processes, and regularly review performance metrics to ensure consistency across all units. Managers often visit locations, conduct audits, and provide coaching to address unique challenges while fostering a cohesive team culture. By leveraging technology and delegating appropriately, they can address site-specific issues without compromising overall operational goals.

What is a multi unit operations manager?

Multi Unit Operations Managers are professionals responsible for overseeing the operations of multiple business locations or units within an organization, such as retail stores, restaurants, or branches. They ensure consistency in service, implement company policies, manage budgets, and support location managers in achieving performance goals. Their duties often include staff training, process optimization, and ensuring compliance with company standards across all units. This role requires strong leadership, organizational, and communication skills to maintain high performance across several sites.
What are popular job titles related to Multi Unit Operations Manager jobs in Birmingham, AL? For Multi Unit Operations Manager jobs in Birmingham, AL, the most frequently searched job titles are:
What job categories do people searching Multi Unit Operations Manager jobs in Birmingham, AL look for? The top searched job categories for Multi Unit Operations Manager jobs in Birmingham, AL are:
Multi Unit Operations Manager jobs near you
Infographic showing various Multi Unit Operations Manager job openings in Birmingham, AL as of July 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $67,853 per year, or $32.6 per hour.

Operations Manager

Big Whiskey

Alabaster, AL

Other

Re-posted 5 days ago

Job description

The Restaurant Operations Manager oversees day-to-day operations to deliver consistent guest experiences, healthy unit economics, and strong team culture. This role owns cost control, staffing and training, SOP adherence, food safety, vendor management, and continuous improvement across [number] location(s), aligning operations with brand standards and growth goals.


Key Responsibilities

Operations and Service Excellence


Ensure flawless shift execution across FOH/BOH, maintaining speed of service, cleanliness, and brand standards.

Monitor guest feedback, review scores, and mystery shop results; drive corrective action plans.

Conduct routine manager walks, line checks, and opening/closing audits.

Financial and Cost Control


Manage P&L drivers: labor, COGS, waste, comps/voids, and controllables.

Build labor plans and schedules to sales forecasts; track labor cost % and productivity (sales per labor hour).

Oversee inventory management, ordering, receiving, and variance analysis; maintain accurate stock counts.

People Leadership


Recruit, onboard, train, and coach managers and hourly teams; maintain staffing bench and succession plans.

Set clear performance expectations; conduct evaluations and manage corrective actions.

Foster a culture of accountability, safety, and hospitality; recognize top performance and reduce turnover.

Compliance and Safety


Enforce health, safety, and sanitation standards (local code, HACCP/ServSafe).

Maintain documentation: temperature logs, cleaning schedules, incident reports, and regulatory postings.

Ensure equipment maintenance, vendor permits, and required certifications are current.

Process and Continuous Improvement


Implement and uphold SOPs, checklists, and training materials; standardize best practices across units.

Analyze dashboards and KPIs to identify root causes; lead Kaizen-style improvements.

Support rollouts of new menus, LTOs, tech tools, and operational initiatives.

Vendor and Menu Support


Manage supplier relationships, pricing, and service levels; resolve delivery or quality issues.

Partner with culinary on menu changes, yield optimization, and prep standards.

Communication and Reporting


Deliver daily/weekly performance reports and action items to ownership/leadership.

Lead effective pre-shift meetings and weekly manager huddles; cascade goals and updates.

Key Performance Indicators (KPIs)

Guest satisfaction/NPS and online ratings

Labor cost % vs. target; sales per labor hour

Food cost % and inventory variance/shrink

Ticket times and throughput/turn times

Health inspection scores and audit compliance

Employee turnover, time-to-fill, training completion rates

Mystery shop scores and SOP audit scores

EBITDA/contribution margin per unit

Qualifications

3–5+ years in restaurant management; multi-unit experience preferred for multi-location role

Proven P&L ownership and KPI-driven decision-making

Strong leadership, coaching, and conflict resolution skills

Deep knowledge of food safety, sanitation, and local regulations

Proficiency with POS, scheduling, inventory, and reporting tools

Certifications: ServSafe Manager (required or within 60 days); TIPS/Responsible Alcohol Service a plus

Availability for evenings, weekends, holidays; ability to travel between locations

Competencies

Analytical problem-solving and root-cause thinking

Clear, direct communication and cross-functional collaboration

Process orientation with attention to detail and consistency

Agility under pressure; calm, guest-first mindset

Change management and training aptitude

Physical Requirements

Stand/walk for extended periods; lift up to 40 lbs; frequent bending and reaching; work in hot/cold environments typical of kitchens

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