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Multi Unit Director Jobs in Chicago, IL (NOW HIRING)

Lockwood Dunkin'

Multi-Unit Manager

Skokie, IL

$69K - $69K/yr

Multi-Unit Manager Description If you're ready to take your career to the next level with a company ... Developing Direct Reports and Others: Works collaboratively with employees to create individual ...

Dunkin

Multi-Unit Manager

Skokie, IL

$69K - $69K/yr

Multi-Unit Manager Description If you're ready to take your career to the next level with a company ... Developing Direct Reports and Others: Works collaboratively with employees to create individual ...

Dunkin' Donuts - Wilmette

Multi Unit Manager

Wilmette, IL · On-site

$65K - $65K/yr

A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 5-6 ... Developing Direct Reports and Others. Works collaboratively with employees to create individual ...

Dunkin' Donuts - Wilmette

Multi Unit Manager

Wilmette, IL · On-site

$65K - $65K/yr

A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 5-6 ... Developing Direct Reports and Others. Works collaboratively with employees to create individual ...

GDI Services Inc US

Director of Operations

Alsip, IL · On-site

$100K - $140K/yr

Responsible for organizing, directing, and controlling operational activities across division, to ... Qualifications: * 7+ years of multi-unit, high volume Operations Leadership within Commercial ...

GDI Services Inc US

Director of Operations

Alsip, IL · On-site

$100K - $140K/yr

Responsible for organizing, directing, and controlling operational activities across division, to ... Qualifications: * 7+ years of multi-unit, high volume Operations Leadership within Commercial ...

Hirebridge

National Event Sales Director

Chicago, IL · On-site

$100 - $130/hr

The National Event Sales Director will work closely with operations leadership within the home ... Experience within a multi-unit, high-growth social entertainment and/or hospitality company is ...

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All JobsMulti Unit JobsMulti Unit Director JobsMulti Unit Director Jobs in Chicago, IL

Multi Unit Director information

See Chicago, IL salary details

$23.2K

$78.6K

$151.4K

How much do multi unit director jobs pay per year?

As of Aug 21, 2026, the average yearly pay for multi unit director in Chicago, IL is $78,578.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,800.00 and $108,200.00 per year, depending on experience, location, and employer.

What is a multi unit director?

Multi Unit Directors are professionals responsible for overseeing the operations of multiple business locations or units within an organization, commonly in industries like retail, hospitality, or food service. They ensure each unit meets company standards for performance, customer service, and profitability. Multi Unit Directors manage unit managers, coordinate strategic initiatives, and work to achieve overall business goals across their assigned areas. Their role also involves analyzing performance data, implementing best practices, and ensuring compliance with policies and regulations.

What are the key skills and qualifications needed to thrive as a multi unit director?

To thrive as a Multi Unit Director, you need strong leadership, operational management, and financial acumen, typically backed by a bachelor’s degree in business or a related field and significant multi-site management experience. Familiarity with enterprise resource planning (ERP) systems, scheduling software, and performance analytics tools is essential. Excellent communication, problem-solving, and team development skills distinguish top performers in this role. These abilities are critical for ensuring consistent operational excellence, driving business growth, and leading high-performing teams across multiple locations.

What are some common challenges faced by multi unit directors when managing multiple locations, and how can they be addressed?

Multi Unit Directors often encounter challenges such as maintaining consistent operational standards across diverse locations, ensuring effective communication, and balancing varying team dynamics. To address these, successful directors implement standardized processes, conduct regular site visits, and foster open communication channels between teams. Leveraging technology for real-time reporting and focusing on leadership development within each unit can also help streamline operations and promote consistency.

What is the difference between Multi Unit Director vs Regional Manager?

AspectMulti Unit DirectorRegional Manager
CredentialsTypically requires a bachelor's degree in business, management, or related field; experience in retail or hospitalitySimilar credentials; often requires experience in multi-location management
Work EnvironmentOversees multiple locations within a specific area or region, often in retail, hospitality, or restaurant industriesManages multiple locations across a broader geographic region, focusing on strategic growth
Employer & Industry UsageCommon in retail, hospitality, restaurant chainsUsed in retail, hospitality, and service industries for regional oversight

Both roles involve managing multiple locations, but a Multi Unit Director typically focuses on operational oversight within a specific area, while a Regional Manager has a broader strategic role across larger regions. The titles are often used interchangeably depending on company size and structure.

What are the most commonly searched types of Multi Unit jobs in Chicago, IL?

The most popular types of Multi Unit jobs in Chicago, IL are:

What are popular job titles related to Multi Unit Director jobs in Chicago, IL?

For Multi Unit Director jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Multi Unit Director jobs in Chicago, IL look for?

The top searched job categories for Multi Unit Director jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Multi Unit Director jobs?

Cities near Chicago, IL with the most Multi Unit Director job openings:

Multi Unit Director jobs near you

Multi-Unit Manager

Lockwood Dunkin'

Skokie, IL

$69K - $69K/yr

Other

Re-posted 24 days ago

Job description

Multi-Unit Manager

Description

If you’re ready to take your career to the next level with a company that is rapidly growing, then we have the opportunity that you’ve been looking for.

A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 5-6 restaurants. Multi-Unit Managers must have a high level of personal integrity and are able to drive results through continuous employee coaching, training, and sales and profit growth. They are also responsible for providing strong, positive leadership to his/her team to deliver

Friendly guest experiences, serve the Freshest products, run the cleanest restaurants, and provide the Fastest service. They are responsible for working with Restaurant Managers to oversee all aspects of the daily operations of the restaurant.


Requirements/Responsibilities

Guest Focus: Displays a sense of urgency with guests. Seeks ways to improve guest satisfaction; asks questions, commits to follow-through. Resolves guest concerns by following Brand recommended guest recovery process. Ensures that guest requests-to-be contacted complaints are resolved in with 24 hours of receipt.

Passion for Results: Sets and maintains high standards for self and others, acts as a role model. Consistently meets or exceeds goals. Sets, prioritizes and maintains focus on important activities. Reads and interprets reports to establish goals and deliver results. Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results.

Problem Solving and Decision Making: Identifies and resolves issues and problems. Uses information at hand to make decisions and solve problems; includes others when necessary. Identifies root cause of a problem and implements a solution to prevent from recurring. Empowers others to make decisions and resolve issues.

Interpersonal Relationships & Influence Develops and maintains relationships with team. Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments. Encourages collaboration and teamwork. Leads others; negotiates and takes effective action.

Building Effective Teams: Identifies and communicates team goals. Monitors progress, measures results and holds others accountable. Creates strong morale and engagement within the team. Accepts responsibilities for personal and team commitments. Recognizes and rewards employee’s strengths, accomplishments and development. Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources.

Conflict Management: Seeks to understand conflict through active listening. Recognizes conflicts as an opportunity to learn and improve. Resolves situations using facts involved, ensuring consistency with policies and procedures. Escalates issues as appropriate.

Developing Direct Reports and Others: Works collaboratively with employees to create individual development plans to strengthen employee’s knowledge and skills. Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly. Provides challenging assignments for the purpose of developing others. Uses coaching and feedback opportunities to improve performance. Identifies training needs and supports resources for development opportunities.

Business and Financial Acumen: Understands guest and competition; translates and applies own expertise to address business opportunities. Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change. Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals. Understands, analyzes and communicates the key performance/profit levers and manages to these measure.

Leading with Vision: Sets clear, meaningful, challenging and attainable group goals and expectations that are aligned with those of the organization. Drives a clear vision or sense of purpose and clearly communicates to the team. Links mission, vision, values, goals and strategies to everyday work.