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Store Operations Manager (GM)

Newark, NJ · On-site

$60 - $80/hr

Insomnia Cookies is expanding and actively hiring for a Store Operations Manager (GM) for our brand new Newark, NJ store that's soon to open! We are seeking hospitality focused individuals looking to ...

Chick-fil-A

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Kitchen / Store Operations Manager

Jacksonville, FL · On-site

$58K - $65K/yr

Kitchen Operations Manager / Store Operations Leader Due to rapid growth, we are seeking an exceptional Kitchen Operations Manager to join our team of high-performing leaders. This role is critical ...

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How much do multi store operations manager jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for multi store operations manager in the United States is $30.17, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $29.33 per hour, depending on experience, location, and employer.

What is the role of a multi store operations manager?

A multi store operations manager oversees the daily operations of multiple retail locations, ensuring consistency in customer service, sales performance, and operational standards. They coordinate staff, manage budgets, implement policies, and analyze performance metrics to optimize store efficiency and profitability.

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Multi Store Operations Manager jobs near you

Store Operations Manager (GM)

Henderson, NV • On-site

Insomnia Cookies
Food Services and Drinking Places • 1 - 5K employees
Learn more about Insomnia Cookiesexternal

$27/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Insomnia Cookies rating

4.9

Company rating: 4.9 out of 10

Based on 68 frontline employees who took The Breakroom Quiz

31st of 48 rated bakeries

Job description

Insomnia Cookies is actively hiring for a Store Operations Manager (GM) for our Henderson, NV store. We are seeking hospitality focused individuals looking to join a fun, entrepreneurial and rapidly growing company in a role that offers great training & mentorship, professional growth/quick advancement opportunities and achievable sales success!
 
Comp & Sweet Position Perks:
       a competitive base starting at $27.00/hr. + monthly bonus compensation package.
       a $50.00 per month cellphone data plan stipend.
       Cookie Jar internal stock earnings.
       excellent comprehensive benefits coverage that includes medical, dental, vision & pet insurance plans.
       401K with contribution match.
       2 weeks paid vacation, 2 Insomnia Personal Days of Wellness paid, paid sick leave.
       Enrollment in our Cookie College learning/training platform.
       free cookies, awesome swag and so much more!
 
Job Duties & Position Focus:
       Hire, coach and develop a diverse part-time hourly staff that includes Shift Leaders, Cookie Crew and Delivery Drivers.
       Lead service components including stellar food quality, engaging customer service, employee friendliness, and store cleanliness, through the team.
       Establish a strong culture of excellence that prioritizes cookie quality, customer service, and sales performance, while also supporting personal growth and opportunity for all team members.
       Manage and audit inventory to maintain proper controls.
       Create and execute fun, local marketing drops.
       Create and drive in-store recognition programs/contests.
 
What we seek:
       3+ years of management/leadership experience in a restaurant or retail establishment
       Availability to work 2-3 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)  
       Benevolent leadership style with a player-coach mentality when it comes to day-to-day management of the business
       An innate sense of true hospitality and ability to deliver exceptional customer service to all of our guests
       A solid technical acumen regarding restaurant/retail business software, proficiency with MS Outlook, Excel, MS Teams and prior experience hiring employees using an Applicant Tracking System
       Familiarity with using commercial convection ovens - a plus
About us:
Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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What Insomnia Cookies employees say

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About Insomnia Cookies

Sourced by ZipRecruiter

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 19 years and so. many. cookies. later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 235 stores nationally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa., and a rapidly-growing nationwide shipping and gifting portfolio, Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"!

Industry

Food services and drinking places

Company size

1,001 - 5,000 Employees

Headquarters location

Newtown Square, PA, US

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