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Multi Site Operations Manager Jobs in Raleigh, NC

Fleet Glass Services

Operations Manager

Raleigh, NC · On-site

Multi-location operations management experience * Experience managing mobile service or field service teams Why Join FGS? * Competitive salary and performance-based bonus opportunities

Kelly Services

Sr QA Operations Manager

Raleigh, NC

$175K/yr

Monday-Friday 1st Shift (Fully on-site) Employment Type : Full Time; Direct Hire Summary of the position: The QA Operations Sr. Manager will be operating in full compliance with applicable hygiene ...

Hirebridge

Hospital Director

Raleigh, NC · On-site

... multi-site operations. * Strong understanding of veterinary medicine, specialty services, and emergency care. * Demonstrated ability to manage budgets, financial performance, and operational KPIs.

CityVet

Hospital Director

Clayton, NC

... or multi-site operations. · Strong understanding of veterinary medicine, specialty services, and emergency care. · Demonstrated ability to manage budgets, financial performance, and operational ...

Riverstone Logistics

Operations Manager

Raleigh, NC · On-site

The Operations Manager will spend most of his/her time in the office or warehouse maximizing the performance of the site. Competencies * Customer Focus * Drive for Results * Ethics and Values

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All JobsMulti Site Operations JobsMulti Site Operations Manager JobsMulti Site Operations Manager Jobs in Raleigh, NC

Multi Site Operations Manager information

See Raleigh, NC salary details

$31.6K

$81.6K

$134.1K

How much do multi site operations manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for multi site operations manager in Raleigh, NC is $81,623.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,900.00 and $106,400.00 per year, depending on experience, location, and employer.

What is a multi site operations manager?

Multi Site Operations Managers are professionals responsible for overseeing the operations of multiple business locations within an organization. They ensure that all sites meet company standards for productivity, efficiency, and customer service. Their duties often include managing site managers, coordinating logistics, implementing company policies, and monitoring performance metrics across locations. They also play a key role in budgeting, staffing, and strategic planning to drive overall business success.

How does a multi site operations manager effectively coordinate teams and processes across different locations?

A Multi Site Operations Manager typically uses strong communication skills and standardized procedures to ensure consistency and efficiency across all sites. They often hold regular meetings with site leaders, utilize project management tools, and implement best practices to align goals and address challenges unique to each location. Building strong relationships with local teams and fostering a culture of collaboration are key to quickly resolving issues and driving performance. This role requires adaptability, as managers must tailor their approach to fit the specific operational needs of each site while maintaining the organization's overall objectives.

What are the key skills and qualifications needed to thrive as a multi site operations manager, and why are they important?

A Multi Site Operations Manager needs expertise in operational management, budgeting, and team leadership, typically supported by a bachelor's degree in business or a related field. Familiarity with enterprise resource planning (ERP) systems, project management software, and industry-specific compliance certifications is often required. Strong communication, problem-solving, and organizational skills enable effective coordination across multiple locations and teams. These competencies ensure operational efficiency, consistent performance, and the successful achievement of business objectives across all sites.

What is the difference between Multi Site Operations Manager vs Regional Operations Manager?

AspectMulti Site Operations ManagerRegional Operations Manager
ResponsibilitiesOversees multiple locations within a specific area, focusing on operational efficiency and consistency.Manages operations across a broader geographic region, often including multiple states or territories.
Work EnvironmentTypically works within a company’s physical locations, coordinating with site managers.Often involves travel across regions and strategic planning at a higher level.
Required CredentialsRelevant experience in operations, often with certifications in management or industry-specific standards.Similar credentials, with additional emphasis on regional management experience.

While both roles focus on overseeing multiple locations, the Multi Site Operations Manager concentrates on operational efficiency within specific sites, whereas the Regional Operations Manager handles broader regional strategies and coordination across larger geographic areas.

What cities near Raleigh, NC are hiring for Multi Site Operations Manager jobs?

Cities near Raleigh, NC with the most Multi Site Operations Manager job openings:

Infographic showing various Multi Site Operations Manager job openings in Raleigh, NC as of June 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $81,623 per year, or $39.2 per hour.

Regional Home Services Operations Support Manager - Mid Atlantic Region

Raleigh, NC • On-site, Remote

Southern Home Services
See more jobs at Southern Home Servicesexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Job Type
Full-time
Description
Regional Operations Support Manager
Location: Remote but must reside near one of our current locations in the Mid-Atlantic Region. Jacksonville, FL; Ocean Isle Beach and Raleigh, North Carolina; Greer and Myrtle Beach, South Carolina; Douglasville and Atlanta, Georgia Area.
Southern Home Services is a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses around the United States. We are seeking business leaders to join our growing team and become an integral part of our company's future.
Position Summary:
The Regional Operations Support Manager partners with local General/Line Managers to audit, coach, and optimize operations to maximize regional Gross Margin and EBITDA without holding direct line authority.
Duties/Responsibilities:
  • Margin Improvement & Cost Control
  • EBITDA Optimization: Implement regional cost-containment strategies to aggressively improve gross margins and center EBITDA.
  • Labor Efficiency: Conduct ticket dives, audit timecard adherence, OT hours, labor efficiency, dispatch efficiency, and technician utilization rates to reduce direct labor costs.
  • Service Pricing Integrity: Enforce standardized multi-trade flat-rate pricing guides to minimize field discounting and protect gross margins. Audit Pricebook Pro services and tasks to ensure correct pricing
  • Warehouse and Inventory: Oversee warehouse controls to minimize inventory and ensure proper truck stock and replenishment processes. Coach on correct inventory and count processes. Leverage vendor partnerships when possible.
  • Process Adherence & Operational Execution
  • Playbook Implementation: Ensure adherence to SoOps operational blueprint across dispatching, sales, and service.
  • CRM Accountability: Mandate 100% data compliance within ServiceTitan to ensure accurate regional reporting and KPIs.
  • Non-Productive jobs Mitigation: Audit diagnostic and installation quality protocols to lower recall and return work rates, reduce $0 jobs and diagnostic only jobs and protect labor margins.
  • Safety Enforcement & Risk Mitigation
  • Zero-Incident Culture: Ensure safety training completion and adherence to safety protocols through collaboration with General Managers/Line Managers/and safety captains, OSHA compliance checks, and EPA refrigerant logging across all branches.
  • Fleet Accountability: Monitor GPS tracking and telematics data to enforce safe driving, reduce fuel costs, and limit vehicle liabilities.
  • Field Audits: Conduct unannounced multi-trade job site inspections to ensure strict PPE usage and code-compliant installations.
  • AR Reduction & Cash Flow Optimization
  • Collection at Time of Service: Enforce a strict "COD" (Cash on Delivery) policy, requiring field technicians to collect 100% payment upon job completion.
  • Financing Penetration: Drive technician adoption of consumer financing programs at the kitchen table to boost average tickets and ensure instant funding.
  • Aging AR Resolution: Partner with branch managers to clear residual 30/60/90-day outstanding balances and streamline invoicing workflows. Additional duties as assigned
  • Education and Experience:
  • 5+ years of multi-site operations experience or proven track record of operational excellence ideally within a home services platform.
  • Turnaround Track Record: Proven success transforming underperforming branches into high-margin, highly compliant business units.
  • Fluent with Microsoft Word, Excel and PowerPoint.
  • High School diploma or GED preferred.

Required Skills/Abilities:
  • Data-Driven Leadership: Ability to dissect P&L statements, identify margin leakage, and quickly execute corrective action plans.
  • Change Management: Strong leadership presence to overcome technician push back and drive adoption of processes.
  • Tech Stack Mastery: Advanced proficiency in ServiceTitan, fleet telematics, and real-time financial dashboards.
  • Ability to easily cultivate strong rapport with customers and co-workers
  • Find it rewarding to organize, prioritize and manage time effectively to see a task through to completion
  • Work well independently & with integrity in a structured yet relaxed environment
  • Enjoy patiently, empathetically helping others
  • Valid driver license with acceptable driving record is required; extensive travel is required including overnight travel.
  • Excellent written and verbal communication skills.

The physical requirements of this job include:
  • Perform work while sitting and/or standing at an individual workstation or office
  • Communicate verbally via phone or other communication device.
  • Ability to stand, walk and sit; talk or hear, both in person and by telephone
  • Use hands to type, handle or feel objects or controls; reach with hands and arms.
  • Occasionally stoop, kneel, bend, crouch and lift up to 10 pounds.
  • Work is usually performed at various business locations.
  • Extensive travel required, including overnight travel.
  • Southern Home Services will make reasonable accommodations to allow an employee to perform the essential functions of the job.

Benefits
We offer a rewarding career path with great benefits, flexible schedules, professional and on-the-job training and growth plans. Come be a part of the team our customers call the finest in the industry.
  • Reliable, Year-Round Work
  • Weekly Paychecks
  • Paid Time Off and Paid Holidays
  • Comprehensive Medical, Dental and Vision Benefits
  • Company Matched 401k

Southern Home Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. The policy applies to all employment practices within our organization.

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