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Multi Line Adjuster information

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$18

$21

How much do multi line adjuster jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for multi line adjuster in Georgia is $18.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $19.28 per hour, depending on experience, location, and employer.

What is a multi line adjuster?

A Multi Line Adjuster is an insurance professional who handles claims across multiple lines of insurance, such as property, casualty, auto, and liability. They investigate, evaluate, and negotiate settlements for a variety of insurance claims, ensuring policyholders receive fair compensation according to their policies. Multi Line Adjusters often work for insurance companies, third-party administrators, or as independent adjusters, and require strong analytical and communication skills. Their role is essential in efficiently resolving claims and maintaining customer satisfaction in the insurance process.

What skills and qualifications are needed to be a multi line adjuster?

To thrive as a Multi Line Adjuster, you need a solid understanding of insurance policies, claims investigation, and loss assessment, often supported by a relevant degree and industry certifications such as AIC or CPCU. Familiarity with claims management systems, estimating software like Xactimate, and digital documentation tools is essential. Strong negotiation, analytical thinking, and effective communication skills help you resolve claims efficiently and maintain client relationships. These competencies ensure accurate claim evaluations, regulatory compliance, and customer satisfaction in a competitive insurance environment.

What challenges do multi line adjusters face and how can they manage them?

Multi Line Adjusters often juggle a variety of claims, such as property, auto, and liability, which can present challenges in managing diverse policy details and regulatory requirements. Keeping up-to-date with changing laws and company guidelines for each claim type is crucial for accuracy. Effective time management, organization, and ongoing professional development help adjusters stay on top of their caseloads. Collaborative teamwork and clear communication with clients, agents, and other adjusters are also key to resolving complex cases efficiently.

What is the difference between Multi Line Adjuster vs Property Claims Adjuster?

AspectMulti Line AdjusterProperty Claims Adjuster
CredentialsLicenses, certifications in insurance adjustingLicenses, certifications in property insurance
Work EnvironmentField and desk work assessing multiple types of claimsPrimarily fieldwork inspecting property damage
Industry UsageInsurance companies, adjusting firms handling multiple claim typesInsurance companies, focusing on property damage claims
Comparison FocusHandles multiple lines of insurance claims, including auto, property, liabilitySpecializes in property damage claims only

The main difference is that a Multi Line Adjuster manages various types of insurance claims, including auto, property, and liability, while a Property Claims Adjuster specializes solely in property damage claims. Both roles require similar credentials and work within the insurance industry, but their scope of work varies based on claim types.

How much do multi line adjusters make?

Multi-line adjusters in Texas typically earn an average annual salary between $50,000 and $70,000, depending on experience, certifications, and the employer. They often work in insurance claims adjusting, requiring strong communication skills and knowledge of insurance policies and damage assessment tools.
Multi Line Adjuster jobs near you
Infographic showing various Multi Line Adjuster job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $37,459 per year, or $18 per hour.

Claims Specialist II, Workers Compensation

Zurich Insurance Company Ltd.

Lawrenceville, GA • On-site

$21.25 - $29.25/hr

Full-time

Posted yesterday

New

Job description

Zurich North America is seeking a skilled and experienced Claims Specialist II to join our dynamic Workers Compensation team. This is an exciting opportunity to make a meaningful impact by delivering exceptional claims service and applying your expertise within a respected, industry leading organization.

We are seeking someone who can collaborate in person at our Atlanta, GA office on a hybrid work schedule. If you’re looking to grow your career with a company that values excellence, innovation, and flexibility, we’d love to hear from you.

The Workers Compensation Claims Specialist will handle multi-party commercial line Workman’s Compensation claims of moderate to high exposure and complexity within specific authority limits, to ensure that claims are handled in the most efficient, effective way while delivering a customer-centric claims service.

In this role you will be responsible for:

  • Document claims file by accurately capturing and updating claims data/information in compliance with best practices for commercial line claims of moderate to high exposure and complexity.
  • Exercise judgment to determine liability by gathering and analyzing relevant facts; utilizing applicable law; establishing basic principles of negligence.
  • Exercise judgment to determine policy verification and coverage determination by analyzing applicable coverage for claims and determining whether the loss falls within the coverage.
  • Work to have a timely resolution to claims by developing case strategy; developing a case evaluation; escalating issues as appropriate.
  • Establish timely reserves and perform ongoing review throughout claims cycle within authority limit by estimating and validating value of claims.
  • Assess damages by calculating applicable damages or range of damages allowed by law.
  • Negotiate settlement of claim by establishing appropriate negotiation strategy and utilizing available tools and resources within authority limits.
  • Meet quality standards by following best practices

Basic Qualifications:

  • Bachelor’s Degree and 3 or more years of experience in the Claims and/ or Litigation Management area.
    OR
  • Zurich Certified Insurance Apprentice, including an Associate Degree with 3 or more years of experience in the Claims and/ or Litigation Management area.
    OR
  • Completion of Zurich Claims Training Program and 3 or more years of experience in the Claims and/ or Litigation Management area.
    OR
  • High School Diploma Equivalent and 5 or more years of experience in the Claims and/ or Litigation Management area.
    AND
  • Must obtain and maintain required adjuster license(s)
  • Microsoft Office experience
  • Knowledge of insurance regulations, markets and products

Preferred Qualifications:

  • 3+ years of experience handling claims with medium to high severity and exposure
  • 3+ years of Litigation Management experience
  • Jurisdictional expertise handling claims in Georgia and/or Alabama
  • Valid adjuster license in GA
  • Claims handling experience working for a carrier
  • Effective verbal and written communication skills
  • Strong analytical, critical thinking, and problem solving skills
  • Solid time management, prioritization and multi-tasking skills
  • Experience collaborating in a team environment and building cross functional working relationships
  • Adept in identifying and explaining complex financial and/or actuarial concepts.
  • Ability to determine the scope and exposure for moderately complex claims
  • Demonstrates understanding of the reserving process for indemnity and expense in analyzing the potential exposure of moderately complex claims
  • Ability to develop and execute a negotiation strategy and plan for resolution
  • Ability to identify subtleties in customer/client and/or business partner interactions
  • Ability to present information necessary to propose a claim resolution to stakeholders

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us. The proposed Salary range for this position is 59,900.00 - $98,200.00, with short-term incentive bonus eligibility set at 10%.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]

 

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

 

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - Atlanta
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No 
 
Linkedin Recruiter Tag: #LI-MD1 #LI-ASSOCIATE #LI-HYBRID 

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