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Msp Technician Jobs (NOW HIRING)

TeamLogic IT

MSP Level 3 Technician

Westport, CT · On-site

$65K - $85K/yr

We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team, specializing in providing top-tier IT support to Small to Medium-sized businesses. The ideal candidate ...

TrovaSearch

MSP Sr. Engineer

Orlando, FL · Remote

$97K - $133K/yr

Mentor, coach, and develop helpdesk and field technicians; contribute to hiring, onboarding ... Lead or support implementation of the MSP technology stack - EDR/MDR, SIEM, Zero Trust, Backup/DR ...

TeamLogic IT

MSP Level 3 Technician

Bountiful, UT · On-site

$45K - $60K/yr

We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team, specializing in providing top-tier IT support to Small to Medium-sized businesses. The ideal candidate ...

TeamLogic IT

MSP Level 3 Technician

Marietta, GA · On-site

$70K - $90K/yr

We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team, specializing in providing top-tier IT support to Small to Medium-sized businesses. The ideal candidate ...

TeamLogic, Inc.

MSP Level 3 Technician

Kingston, PA · On-site

$32 - $42/hr

We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team, specializing in providing top-tier IT support to Small to Medium-sized businesses. The ideal candidate ...

TeamLogic IT

MSP Level 3 Technician

Flowery Branch, GA · On-site

$65K - $80K/yr

We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team, specializing in providing top-tier IT support to Small to Medium-sized businesses. The ideal candidate ...

TeamLogic IT

MSP Level 3 Technician

San Carlos, CA · On-site

$75K - $90K/yr

We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team, specializing in providing top-tier IT support to Small to Medium-sized businesses. The ideal candidate ...

TeamLogic IT

MSP Level 3 Technician

Edina, MN · On-site

$70K - $85K/yr

We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team, specializing in providing top-tier IT support to Small to Medium-sized businesses. The ideal candidate ...

TeamLogic IT

MSP Level 3 Technician

O Fallon, MO · On-site

$75K - $105K/yr

We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team, specializing in providing top-tier IT support to Small to Medium-sized businesses. The ideal candidate ...

TeamLogic IT

MSP Level 3 Technician

Billings, MT · On-site

$65K - $95K/yr

We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team, specializing in providing top-tier IT support to Small to Medium-sized businesses. The ideal candidate ...

TeamLogic IT

MSP Level 3 Technician

North Charleston, SC · On-site

$65K - $100K/yr

We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team, specializing in providing top-tier IT support to Small to Medium-sized businesses. The ideal candidate ...

TeamLogic IT

MSP Level 3 Technician

AR · On-site

$65K - $90K/yr

We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team, specializing in providing top-tier IT support to Small to Medium-sized businesses. The ideal candidate ...

TeamLogic IT

MSP Level 3 Technician

Portsmouth, NH · On-site

$80K - $90K/yr

We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team, specializing in providing top-tier IT support to Small to Medium-sized businesses. The ideal candidate ...

TeamLogic IT, Toledo, OH

MSP Level 3 Technician

Toledo, OH · On-site

$60K - $78K/yr

We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team, specializing in providing top-tier IT support to Small to Medium-sized businesses. The ideal candidate ...

TeamLogic IT

MSP Level 3 Technician

Howe, TX · On-site

$75K - $95K/yr

We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team, specializing in providing top-tier IT support to Small to Medium-sized businesses. The ideal candidate ...

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Msp Technician information

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$15

$27

$42

How much do msp technician jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for msp technician in the United States is $27.49, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $31.97 per hour, depending on experience, location, and employer.

What is an MSP technician?

An MSP Technician is an IT professional who works for a Managed Service Provider (MSP) to deliver technical support, maintenance, and management of IT systems for client organizations. Their responsibilities often include monitoring networks, troubleshooting issues, performing software updates, and ensuring data security. MSP Technicians typically handle multiple clients and use remote tools to provide efficient and proactive IT support. They play a crucial role in helping businesses maintain reliable and secure technology environments.

How does an MSP technician typically collaborate with clients and internal teams during issue resolution?

As an MSP Technician, collaboration is a central part of your daily responsibilities. You’ll frequently communicate directly with clients to gather details about their technical issues, provide updates, and ensure their satisfaction. Internally, you’ll work closely with other technicians, engineers, and sometimes account managers to escalate complex problems, share knowledge, and coordinate solutions. Effective teamwork and clear communication are essential to meet service level agreements (SLAs) and deliver consistent, high-quality support.

What are the key skills and qualifications needed to thrive as an MSP technician, and why are they important?

To thrive as an MSP Technician, you need strong troubleshooting abilities, knowledge of networking and operating systems, and typically a relevant IT certification such as CompTIA A+ or Microsoft certifications. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and backup solutions is crucial in this role. Excellent customer service, communication, and time-management skills help you effectively support clients and prioritize tasks. These competencies ensure efficient issue resolution, high client satisfaction, and reliable IT service delivery in a managed services environment.

What is the difference between Msp Technician vs Network Technician?

AspectMsp TechnicianNetwork Technician
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentManaged service providers, client sitesCorporate offices, data centers
Industry UsageIT service providers, MSP companiesIT departments, telecom companies

While both roles involve network support, an Msp Technician primarily works for managed service providers handling a variety of client IT issues, including hardware and software. A Network Technician typically focuses on network infrastructure within a specific organization, often with more specialized networking tasks. The roles overlap in certifications and work environments but differ in scope and employer focus.

How to get a job at MSP technician?

To become an MSP technician, candidates typically need a strong understanding of IT support, networking, and troubleshooting skills, often demonstrated through certifications like CompTIA A+ or Network+. Gaining experience through internships or entry-level IT roles can improve prospects, and employers may also look for familiarity with remote management tools and customer service skills. Applying through company websites, job boards, or staffing agencies is common for securing such positions.

Is MSP technician entry level?

An MSP technician role can be entry level, but it often requires basic knowledge of networking, hardware, and troubleshooting. Many employers seek candidates with relevant certifications like CompTIA A+ or Network+ and some technical experience, though some positions may be suitable for beginners willing to learn on the job.

What are the typical MSP technician job titles?

Typical MSP technician job titles include Network Technician, Help Desk Technician, IT Support Specialist, Systems Administrator, and Field Service Technician. These roles often require skills in troubleshooting, network configuration, and familiarity with remote management tools. Titles can vary depending on the company's size and structure but generally reflect levels of experience and specialization within IT support and managed services.
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What states have the most Msp Technician jobs?

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What job categories do people searching Msp Technician jobs look for?

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Msp Technician jobs near you
Infographic showing various Msp Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, 3% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $57,186 per year, or $27.5 per hour.

MSP Level 3 Technician

TeamLogic IT

Westport, CT • On-site

$65K - $85K/yr

Full-time

PTO

Re-posted 11 days ago

TeamLogic IT rating

9.3

Company rating: 9.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

9th of 225 rated it services

Job description

Benefits:
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off

Summary:
We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team, specializing in providing top-tier IT support to Small to Medium-sized businesses. The ideal candidate will possess extensive technical knowledge, excellent problem-solving abilities, and a passion for delivering exceptional customer service in a dynamic IT environment.
Responsibilities:
  • Technical Support: Provide advanced technical support for a variety of IT systems, including servers, networks, and software applications. Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians.
  • Network Management: Design, implement, and manage robust network solutions to ensure optimal performance and security for clients. Monitor network performance to identify potential issues and take proactive measures.
  • System Administration: Perform regular maintenance and upgrades on client systems, including patch management, backup and recovery, and system monitoring. Ensure that all systems are secure, up-to-date, and compliant with industry standards.
  • Client Interaction: Maintain strong relationships with clients by providing professional and timely support. Understand client needs and recommend appropriate technology solutions to enhance their business operations.
  • Project Management: Lead and manage IT projects, including system migrations, network installations, and software deployments. Coordinate with internal teams and external vendors to ensure successful project delivery.
  • Documentation: Create and maintain detailed documentation for all client environments, including network diagrams, system configurations, and troubleshooting procedures. Ensure that all documentation is accurate and up-to-date.
  • Training and Mentorship: Provide guidance and mentorship to Level 1 and Level 2 technicians. Conduct training sessions to enhance the technical skills of the team and improve overall service quality.
  • Compliance: Ensure that all client systems comply with relevant regulations and industry standards, including data privacy and cybersecurity requirements. Perform regular audits and assessments to identify and address potential vulnerabilities.
  • Emergency Support: Provide on-call support for critical issues. Respond to emergencies promptly and take appropriate actions to minimize downtime and loss of data, including after-hours and weekend support as needed.

Knowledge, Skills, & Qualifications:
  • Experience & Education: Minimum of 5 years in IT support, including 2 years in a Level 3 or senior technician role. MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is preferred, with certifications such as CompTIA Network+, Security+, Microsoft Azure Administrator, or CCNA as a plus.
  • Technical Expertise: Proficiency in Windows and Linux server environments, virtualization technologies (VMware, Hyper-V), and cloud platforms (Azure, AWS).
  • Networking & Security: Strong knowledge of networking protocols, firewalls, VPNs, and cybersecurity best practices. Experience with monitoring tools such as SolarWinds, Auvik, or similar.
  • RMM & Ticketing Systems: Hands-on experience with Remote Monitoring and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk.
  • Documentation & Process Management: Proficiency in documentation tools like Hudu, IT Glue, or SharePoint, with experience in structured IT documentation and process standardization.
  • Problem-Solving & Project Management: Strong analytical skills to diagnose and resolve complex technical issues, with proven experience managing IT projects from inception to completion.
  • Communication & Customer Service: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical clients and provide outstanding customer service.
  • Adaptability & Team Collaboration: Ability to work in a fast-paced, evolving technology environment, continuously learning and contributing to a collaborative team culture.

Work Environment
This role requires the ability to work both onsite and remotely, depending on client needs. The candidate should be prepared for occasional travel to client locations and possess a valid driver's license. Flexibility in working hours, including evenings and weekends, may be required to accommodate client emergencies or project deadlines.
  • Fast-paced and dynamic environment, with a focus on delivering high-quality IT support to SMB clients.
  • Collaborative and supportive team culture.

Benefits:
  • Competitive salary and performance-based bonuses
  • Generous paid time off and holiday schedule
  • Professional development opportunities and reimbursement for certifications
  • Flexible working hours and remote work options
  • Supportive and collaborative work environment

Company Overview
We offer a dynamic and supportive work environment where your contributions are valued, and your professional growth is encouraged. At TeamLogic IT, you'll have the opportunity to work on diverse and challenging projects, enhance your technical skills, and make a meaningful impact on our clients' businesses. If you have a strong IT background, a problem-solving mindset, and a passion for innovation, you'll thrive in our fast-paced, ever-evolving industry. Our team is driven by a commitment to expanding boundaries, leveraging expertise, and delivering smart solutions. As part of a local office, you'll also benefit from the collaboration and support of a vast network of technicians across North America.
Compensation: $65,000.00 - $85,000.00 per year
Our growth isn't measured in numbers, it's an investment in aligning with the best talent
If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
We're Committed to a People First Culture
Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.

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