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Msp Team Lead Jobs (NOW HIRING)

DigaCore

Security Team Lead (MSP)

Lakewood, NJ · On-site

Security Team Lead (Technical & Compliance) Why Digacore? We're a fast-paced, people-first MSP with: * Real career growth * Autonomy to own projects and make decisions * A collaborative culture (we ...

TOGA Technology

Be Seen First

JUNIOR CONTACT CENTER TEAM LEAD

Naperville, IL · Remote

$19 - $21/hr

Manage multi-tenant MSP operations including client-specific SLA monitoring, overnight escalation ... Team lead, supervisor, or shift lead experience preferred * Proven ability to work independently ...

TOGA Technology

Be Seen First

JUNIOR CONTACT CENTER TEAM LEAD

Naperville, IL · Remote

$19 - $21/hr

Manage multi-tenant MSP operations including client-specific SLA monitoring, overnight escalation ... Team lead, supervisor, or shift lead experience preferred * Proven ability to work independently ...

DigaCore

Cybersecurity Team Lead

Lakewood, NJ · On-site

Security Team Lead (Technical & Compliance)Why Digacore ... We'rea fast-paced, people-first MSP with: * Real career growth * Autonomy to own projects and make ...

Atlas Technica

Team Lead

Manhattan, NY · On-site

They are seeking a Team Lead to supervise a team of Junior Systems Engineers and Interns, providing ... Bloomberg, Thompson Reuters, FactSet, CapIQ • Significant experience in an MSP environment ...

Atlas Technica

Team Lead

Stamford, CT · On-site

They are seeking a Team Lead to supervise a team of Junior Systems Engineers and Interns, providing ... Bloomberg, Thompson Reuters, FactSet, CapIQ • Significant experience in an MSP environment ...

Atlas Technica

Team Lead

Stamford, CT · On-site

Team Lead Reports to: Client Technology Manager Location/Type: Stamford, CT, Full-Time, Exempt ... Experience working in an MSP environment Desirable Qualities: * Financial industry experience ...

Atlas Technica

Team Lead

Stamford, CT · On-site

Team Lead Reports to: Client Technology Manager Location/Type: Stamford, CT, Full-Time, Exempt ... Experience working in an MSP environment Desirable Qualities: * Financial industry experience ...

Atlas Technica

Team Lead

New York, NY · On-site +1

$90K - $110K/yr

Team Lead Reports to: Client Technology Manager Department: Support Location: NY, New York - Hybrid ... Experience working in an MSP environment Desirable Qualities: * Financial industry experience ...

Atlas Technica

Team Lead

Stamford, CT · On-site

Team Lead Reports to: Client Technology Manager Location/Type: Stamford, CT, Full-Time, Exempt ... Experience working in an MSP environment Desirable Qualities: * Financial industry experience ...

Atlas Technica

Team Lead

New York, NY · On-site +1

$90K - $110K/yr

Team Lead Reports to: Client Technology Manager Department: Support Location: NY, New York - Hybrid ... Experience working in an MSP environment Desirable Qualities: * Financial industry experience ...

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Msp Team Lead information

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How much do msp team lead jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for msp team lead in the United States is $25.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.04 per hour, depending on experience, location, and employer.

What is an MSP Team Lead?

MSP Team Leads are professionals who manage and oversee teams within a Managed Service Provider (MSP) organization. They are responsible for ensuring that their team delivers high-quality IT support and services to clients, resolves technical issues efficiently, and meets service level agreements. In addition to technical expertise, MSP Team Leads are expected to provide leadership, mentoring, and performance management for their team members. Their role is crucial in maintaining client satisfaction and operational excellence within an MSP environment.

What skills and qualifications are needed to thrive as an MSP Team Lead?

To thrive as an MSP Team Lead, you need strong technical expertise in IT infrastructure, experience with managed services, and leadership abilities, often supported by certifications like CompTIA, Microsoft, or ITIL. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and cybersecurity protocols is typically required. Outstanding communication, problem-solving, and team management skills help foster collaboration and effective client support. These competencies ensure service excellence, efficient team performance, and client satisfaction in the dynamic environment of managed IT services.

How does an MSP Team Lead balance technical responsibilities with team management duties?

As an MSP Team Lead, you'll often find yourself juggling hands-on technical work—such as troubleshooting escalated client issues or implementing new solutions—with leadership tasks like mentoring technicians, overseeing workflows, and coordinating client communications. Successful team leads develop strong time management skills and delegate tasks effectively to ensure both client needs and team development are met. Regular check-ins with team members, documentation reviews, and collaboration with other departments are also common, making the role both dynamic and multifaceted.

What is the difference between Msp Team Lead vs Network Technician?

AspectMsp Team LeadNetwork Technician
CredentialsCertifications like CompTIA Network+, Cisco CCNA often preferredCertifications like CompTIA Network+, Cisco CCNA typically required
Work EnvironmentLeads teams in managed service providers, overseeing projects and client supportPerforms technical tasks, troubleshooting, and maintaining network infrastructure
Employer & IndustryManaged service providers, IT support firmsIT departments, service providers, telecom companies

The Msp Team Lead and Network Technician roles share certifications and work environments but differ in responsibilities. The Team Lead manages teams and client projects, while the Network Technician focuses on technical network tasks. Both roles are essential in the IT industry, with the lead position emphasizing leadership and coordination.

Is a MSP Team Lead a well paid job?

An MSP Team Lead typically earns a competitive salary that reflects their leadership role and technical expertise in managing managed service provider operations. Salaries can vary based on experience, certifications, and location, but they generally offer above-average compensation within the IT management field.

What are the biggest challenges in MSP Team Lead jobs?

MSP Team Leads face challenges such as managing diverse client needs, coordinating technical teams, and ensuring service level agreements are met. They must also stay updated on evolving technologies and certifications while balancing team productivity and client satisfaction.

What cities are hiring for Msp Team Lead jobs?

Cities with the most Msp Team Lead job openings:

What states have the most Msp Team Lead jobs?

States with the most job openings for Msp Team Lead jobs include:

What are popular job titles related to Msp Team Lead jobs?

For Msp Team Lead jobs, the most frequently searched job titles are:

Infographic showing various Msp Team Lead job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $53,524 per year, or $25.7 per hour.

Security Team Lead (MSP)

Lakewood, NJ • On-site

Digacore Technology Consulting
IT Services • 11 - 50 employees
Learn more about Digacore Technology Consultingexternal

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 20 days ago

Job description

Security Team Lead (Technical & Compliance)

Why Digacore?

We'rea fast-paced, people-first MSP with:

  • Real career growth
  • Autonomy to own projects and make decisions
  • A collaborative culture (we back each other up, no egos)
  • Paid certifications, ongoing training, and leadership that invests in your success
  • Recognized as one of New Jersey's Top Workplaces for 2026

About the Role

The Security Team Lead is a hands-on technical role responsible for leading day-to-day security operations, guiding our Security Analysts, and drivingDigacore's compliance initiatives (HIPAA, SOC 2, cyber insurance requirements, and related frameworks).


What You'll Do

  • Provide day-to-day technical direction and hands-on support to Security Analysts, working incidents and investigations directly alongside them
  • Serve as the primary escalation point for complex security incidents and high-risk situations
  • Own and drive compliance initiatives including HIPAA, SOC 2, cyber insurance requirements, and related frameworks - audits, documentation, and remediation tracking
  • Conduct security assessments and help clientsidentifyopportunities to reduce risk and improve security posture
  • Advise clients on cybersecurity best practices, compliance requirements, and security strategy
  • Own andoptimizesecurity platforms including Microsoft Defender, Entra ID,Huntress, email security, vulnerability management, and related tools
  • Drive root cause analysis and continuous improvement following security events
  • Improve security processes, documentation standards, reporting, and operational efficiency
  • Partner with Account Managers and leadership on security improvement opportunities
  • Help evolve and expandDigacore'ssecurity services as client needs and threats change
  • Mentor and guide Security Analysts on technical growth (light day-to-day coaching, not formal people management)

What You Bring

  • 4+ years of hands-on cybersecurity experience in an MSP, MSSP, healthcare, regulated industry, or similar environment
  • Direct experience supporting compliance programs (HIPAA, SOC 2, cyber insurance requirements, or similar frameworks) - audits, evidence gathering, remediation
  • Strong technical depth in Microsoft security technologies, identity management, endpoint security, and incident response
  • Comfortable being the senior technical hand on deck, not just directing others
  • Experience conducting risk assessments and security reviews
  • Strong troubleshooting, analytical, and decision-making skills
  • Excellent communication skills with the ability to explain security and compliance concepts to both technical and non-technical audiences
  • Strong documentation habits and process-oriented mindset
  • Willingness and ability to work full-time on-site at our office


Perks & Benefits

  • Nationwide medical, dental, life, and LTD insurance (we cover LTD + life 100%)
  • Generous PTO + Mental Health Days
  • 401(k) with company match
  • HSA & FSA options
  • Paid training & certificationassistance
  • $500 sign-on bonus
  • Quarterly team events and career coaching
  • Veterans encouraged to apply

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