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Msp Program Director Jobs in Oakbrook Terrace, IL

Nutanix

MSP Sales Specialist

Chicago, IL · On-site

$207K - $311K/yr

About the Team This results-driven role will report to the Director of Service Providers ... program) at any time, including for reasons related to individual performance, Company or ...

Healthcare Support

Travel PT Home Health

Lake Zurich, IL · On-site

$1.9K - $2.3K/wk

We leverage 20 years of relationships with the industry's most respectable companies across all 50 states, both through direct client partnerships and via national MSP programs. From health systems ...

Healthcare Support

Travel PTA Home Health

Lake Zurich, IL · On-site

$28.50 - $37.75/hr

We leverage 20 years of relationships with the industry's most respectable companies across all 50 states, both through direct client partnerships and via national MSP programs. From health systems ...

TalentFish LLC

Technology Operations Leader

Chicago, IL · On-site

Track record of managing MSP or vendor relationships * Familiarity with cybersecurity programs, compliance technology, or IT governance * Strong project management skills -- comfortable owning Rocks ...

Access One Inc.

Sales Manager

Chicago, IL

$180K - $200K/yr

... our direct/outside sales organization within a fast‑paced Managed Service Provider (MSP) and ... Access to health programs such as gym membership incentives * Comprehensive benefits including ...

LibSys Inc

Security liaison consultant

Chicago, IL · On-site

... direct and integrated working relationship. Responsibilities: 1. Regional Security Contact ... program effectiveness Conduct weekly security review meeting with MSP security teams and other ...

TOGA Technology

Be Seen First

JUNIOR CONTACT CENTER TEAM LEAD

Naperville, IL · Remote

$19 - $21/hr

... minimal direct supervision, and serving as the primary point of escalation during off-peak hours ... Manage multi-tenant MSP operations including client-specific SLA monitoring, overnight escalation ...

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All JobsMsp Program JobsMsp Program Director JobsMsp Program Director Jobs in Oakbrook Terrace, IL

Msp Program Director information

See Oakbrook Terrace, IL salary details

$29.7K

$78.6K

$137.8K

How much do msp program director jobs pay per year?

As of Aug 28, 2026, the average yearly pay for msp program director in Oakbrook Terrace, IL is $78,637.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,300.00 and $93,000.00 per year, depending on experience, location, and employer.

What is an MSP Program Director?

MSP Program Directors are professionals who oversee Managed Service Provider (MSP) programs, typically within large organizations or staffing agencies. Their main responsibility is to manage relationships with external staffing vendors, ensure compliance, and optimize workforce solutions. They coordinate the recruitment, onboarding, and management of contingent labor, striving to improve efficiency and reduce costs. MSP Program Directors often analyze program performance and implement best practices to meet organizational goals.

What are the key skills and qualifications needed to thrive as an MSP Program Director?

To thrive as an MSP Program Director, you need expertise in workforce management, vendor relations, contract negotiation, and a strong understanding of contingent labor programs, typically backed by a bachelor's degree and relevant experience. Familiarity with Vendor Management Systems (VMS), data analytics tools, and industry certifications such as Certified Contingent Workforce Professional (CCWP) is highly valuable. Exceptional leadership, communication, and problem-solving skills help manage diverse teams and build strong client relationships. These abilities ensure successful program delivery, compliance, and value creation for clients in a competitive managed services environment.

What are some common challenges faced by an MSP Program Director, and how can candidates prepare to address them?

MSP Program Directors often encounter challenges such as managing relationships between multiple staffing vendors and clients, ensuring program compliance, and driving process improvements in a fast-paced environment. Candidates can prepare by developing strong communication and negotiation skills, maintaining up-to-date knowledge of industry compliance standards, and acquiring experience with vendor management systems (VMS). Building a proactive approach to problem-solving and adapting to evolving client needs are also key to success in this role.

What is the difference between Msp Program Director vs Msp Account Manager?

AspectMsp Program DirectorMsp Account Manager
ResponsibilitiesOversees multiple client programs, strategic planning, and overall program successManages individual client accounts, maintains relationships, and ensures service delivery
Required CredentialsTypically requires a bachelor’s degree, project management certifications, and industry experienceRequires a bachelor’s degree, customer service skills, and industry knowledge
Work EnvironmentStrategic, leadership-focused, often in an office settingClient-facing, operational, often in client sites or offices

The Msp Program Director focuses on strategic oversight and managing multiple programs, while the Msp Account Manager handles day-to-day client relationships. Both roles require industry knowledge and communication skills, but differ in scope and responsibilities.

What are popular job titles related to Msp Program Director jobs in Oakbrook Terrace, IL?

For Msp Program Director jobs in Oakbrook Terrace, IL, the most frequently searched job titles are:

What job categories do people searching Msp Program Director jobs in Oakbrook Terrace, IL look for?

The top searched job categories for Msp Program Director jobs in Oakbrook Terrace, IL are:

What cities near Oakbrook Terrace, IL are hiring for Msp Program Director jobs?

Cities near Oakbrook Terrace, IL with the most Msp Program Director job openings:

Msp Program Director jobs near you
Infographic showing various Msp Program Director job openings in Oakbrook Terrace, IL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $78,637 per year, or $37.8 per hour.

Healthcare Client Success Manager - Agency Desk

Cynet Corp

Chicago, IL

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Cynet Health is an award-winning, Joint Commission-certified healthcare workforce solutions company headquartered in the Washington, D.C. metro area. We partner with healthcare organizations nationwide to deliver high-quality clinical and allied staffing solutions across a wide range of care settings.

About the Role

The Client Success Manager (CSM) owns and grows a regional and/or nationwide portfolio of healthcare staffing accounts, primarily within MSP programs. This role is highly client-facing and accountable for TOA growth, portfolio performance, client satisfaction, and operational alignment across primarily clinical and some allied/non-clinical programs.

The CSM serves as the primary point of contact for assigned clients and is responsible for defining client expectations, setting MSP-specific submission standards, and ensuring internal teams are aligned to meet program requirements.

Key Responsibilities
  • Own and manage a regional and/or nationwide MSP portfolio of healthcare staffing accounts.
  • Build and maintain strong client relationships through regular communication, performance reviews, and proactive engagement.
  • Drive TOA growth by managing open requisitions, identifying expansion opportunities, and aligning staffing strategies to client demand.
  • Define, document, and communicate MSP-specific submission requirements and expectations to recruiting teams.
  • Partner with recruiting leadership to align on priority requisitions, submission pacing, and fulfillment strategy.
  • Serve as the primary escalation point for client and provider issues, resolving concerns quickly and professionally.
  • Maintain portfolio health through extensions, renewals, contract changes, and retention efforts.
  • Monitor client satisfaction and portfolio performance using quality metrics, scorecards, and operational KPIs.
  • Ensure credentialing and compliance alignment in accordance with Joint Commission (TJC/JCAHO) standards.
  • Support confirmation calls, assignment changes, and terminations as needed.
  • Build strong rapport with healthcare professionals to support retention beyond current assignments.
  • Participate in client site visits, networking, and industry events as required.
  • Execute referral initiatives and other client engagement programs as assigned.
Required Experience & Qualifications
  • Bachelor's degree or equivalent combination of education and relevant work experience.
  • 3+ years of experience in healthcare staffing with direct MSP program support (MSP-only experience required).
  • Demonstrated experience managing a book of business with 100+ active TOA.
  • Experience supporting regional or nationwide MSP client portfolios.
  • Proven history of portfolio growth, TOA expansion, and client retention.
  • Strong understanding of MSP program structure, compliance, and client-facing accountability.
  • Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
  • Excellent written, verbal, and interpersonal communication skills.
  • Highly organized, detail-oriented, responsive, and customer-focused.
  • Self-directed, accountable, and comfortable owning outcomes.
About Cynet Health:

Headquartered in the Washington, D.C. metro area, Cynet Health is a Joint Commission Certified Workforce solutions company that helps our clients realize their talent potential through custom staffing & recruiting solutions. For more information, please visit our website, www.cynethealth.com

Benefits

The estimated base salary range for this position is $65,000 - $75,000. The position is also eligible for quarterly commissions. The salary range provided is an estimate. Actual compensation may vary depending on the candidate's skills, qualifications, experience, and geographical location.

Benefits

We offer competitive benefits, including:

  • Medical, dental & vision insurance
  • 401(k) Retirement Plan
  • Health Savings Account (HSA)
  • Disability Insurance (Short-Term and Long-Term)
  • Life and AD&D Insurance
  • Supplemental Insurance Plans
  • Identity Theft Protection
  • Genomic Life
  • Pet Insurance
  • Employee Wellness Programs
  • Employee Assistance Program (EAP)
  • Paid Time Off
  • 8.5 Paid Holidays
  • 1 Floating Holiday 
  • 1 Volunteer Day Off 
  • Parental Leave 
  • Birthday Treats 
  • Career Growth and Professional Development Opportunities

Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status and length of service. Cynet reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.

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