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Msp Operations Jobs in Chicago, IL (NOW HIRING)

Maintain clear documentation of escalation outcomes, architectural decisions, and operational standards for MSP engagement. 2. Azure Platform Guidance and Governance * Provide SME oversight for Azure ...

New

VP IT Operations

Chicago, IL · On-site

$161K - $202K/yr

Vendor & financial discipline Oversee delivery-side vendor and MSP relationships, ensuring ... Maintain budget transparency across projects and operations, partnering with Finance toeliminate ...

Proven ability to influence engineering outcomes in a vendor/MSP model-setting direction, reviewing designs, and ensuringdeliveryquality and operational readiness. * Experience supporting or ...

Sales Manager

Chicago, IL · On-site

$180K - $200K/yr

The ideal candidate understands the MSP sales cycle, excels at building recurring‑revenue ... Collaborate with Technical, Operations, and Marketing teams to align on solution packaging, pricing ...

... operational excellence, vendor partnerships, and revenue growth. Responsibilities * Build, launch, and scale a lifecycle management service offering for MSP clients * Define service strategy ...

Proven ability to influence engineering outcomes in a vendor/MSP model-setting direction, reviewing designs, and ensuring delivery quality and operational readiness. * Experience supporting or ...

Solar Electrician

Chicago, IL · On-site

$30 - $39/hr

MSP Rebuilds & Upgrades * Responsible for the groundwork of a solar installation which includes the connection to the MSP * Diagnose and troubleshoot system malfunctions and operational issues ...

... vendor/MSP model--setting direction, reviewing designs, and ensuring delivery quality and operational readiness. • Experience supporting or transitioning legacy collaboration platforms such as ...

Junior IT Manager

Des Plaines, IL · On-site

$65K - $75K/yr

Responsibilities: IT Operations * Oversee day-to-day operations and project tasks. * Provide backup ... Responsible for creating and maintaining full project documentation, including those of an IT MSP ...

Showing results 21-40

Msp Operations information

See Chicago, IL salary details

$32.5K

$79.6K

$140.6K

How much do msp operations jobs pay per year?

As of Aug 17, 2026, the average yearly pay for msp operations in Chicago, IL is $79,583.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,700.00 and $105,600.00 per year, depending on experience, location, and employer.

What is the difference between Msp Operations vs Service Delivery Manager?

AspectMsp OperationsService Delivery Manager
CertificationsITIL, CompTIA, PMP (optional)ITIL, PMP, Service Management certifications
Work EnvironmentManaged service providers, IT support centersClient sites, IT departments, service teams
Employer & IndustryIT service providers, tech companiesLarge corporations, IT consulting firms

While both roles focus on IT service management, Msp Operations primarily handles the internal processes and infrastructure of managed service providers, ensuring smooth service delivery. Service Delivery Managers, on the other hand, focus on client relationships and ensuring services meet client expectations. Understanding these differences helps in choosing the right career path or job focus within the IT industry.

What are the most commonly searched types of Msp Operations jobs in Chicago, IL?

The most popular types of Msp Operations jobs in Chicago, IL are:

What are popular job titles related to Msp Operations jobs in Chicago, IL?

For Msp Operations jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Msp Operations jobs in Chicago, IL look for?

The top searched job categories for Msp Operations jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Msp Operations jobs?

Cities near Chicago, IL with the most Msp Operations job openings:

Senior Manager, Contingent Labor Program Project - Remote

DivIHN Integration Inc

Deerfield, IL • On-site

$118K - $118K/yr

Contractor

Posted 27 days ago


Job description

DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.

Visit us at https://divihn.com/find-a-job/ to learn more and view our open positions.

 
Please apply or call one of us to learn more

For further inquiries regarding the following opportunity, please contact one of our Talent Specialists,  Remy at (224) 394 4902 (or) Hema Malini at (630) 847 0275
 
Title: Senior Manager, Contingent Labor Program Project - Remote
Location: Remote
Duration: 12 Months
 
Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered.
 
Description 
Position Summary 
  • The Senior Manager, Contingent Labor Program Projects is responsible for leading the planning, coordination, and execution of key initiatives supporting the organization's contingent workforce program.
  • This role will be instrumental in delivering program enhancements, supporting the expansion of contingent labor operations into the EMEA region, and ensuring successful implementation of strategic priorities established by HR Leadership. 
  • This is a highly visible role with regular interaction and exposure to senior HR leaders, cross-functional executives, and external workforce partners.
  • The individual in this role will play a critical part in translating strategic direction into operational execution while providing leadership with clear project insights, risk assessments, and recommendations. 
  • The ideal candidate is a strong project and program management professional with prior experience implementing or enhancing MSP programs and a solid understanding of contingent workforce practices. 
  • Supporting U.S., Canada, and Latin America contingent workforce programs.
  • Future program expansion will include APAC and China.
Job Responsibilities
  • Program Execution & Project Management 
  • Develop and manage detailed project plans, timelines, milestones, deliverables, and risk mitigation strategies in conjunction with the HR Project Sponsor and MSP Partner.
  • Coordinate cross-functional workstreams to ensure projects are completed on time, within scope, and aligned to business objectives. 
  • Monitor project progress, identify risks and dependencies, and drive timely resolution through effective stakeholder engagement. 
  • Proactively communicate project risks, issues, and potential impacts to the HR Project Sponsor, while recommending remediation plans, mitigation strategies, and decision points to support successful project outcomes. 
  • Ensure consistent project governance, documentation, and communication throughout the project lifecycle. 
     
EMEA Expansion Support 
  • Lead project activities associated with the expansion of the contingent labor program into the EMEA region. 
  • Coordinate with regional stakeholders, MSP partners, Legal, Procurement, HR, and Compliance teams to support implementation activities. 
  • Track key milestones, dependencies, and readiness activities to ensure successful deployment. 
     
MSP & Vendor Partnership 
  • Serve as a key liaison between the organization and MSP partner(s). 
  • Facilitate recurring business reviews, status meetings, and project governance discussions. 
  • Monitor vendor performance and foster strong partnerships to drive accountability and continuous improvement.
     
Stakeholder Management & Communication 
  • Partner effectively with HR, Procurement, Finance, Legal, Compliance, IT, and business leaders. 
  • Serve as a trusted advisor to the HR Project Sponsor by providing regular status updates, escalating critical risks early, and presenting recommended solutions. 
     
Executive Reporting 
  • Create executive-ready presentations, dashboards, and status updates. 
  • Prepare concise executive summaries and recommendations. 
  • Support a high-profile portfolio of initiatives with significant visibility across HR Leadership and key enterprise stakeholders. 
Required Qualifications 
  • 5–7+ years of strong Project Management experience, with a proven track record in project execution.
  • Experience implementing, managing, or enhancing an MSP contingent workforce program. 
  • Hands-on experience managing project plans, timelines, milestones, risks, dependencies, and cross-functional execution.
  • Strong understanding of MSP programs, contingent workforce operations, workforce compliance, supplier management, and contingent labor populations.
  • EMEA experience is required.
  • Regulated industries Preferred
Education
  • Bachelor's degree in a related field. 
  • Associate's degree is acceptable if the candidate has strong relevant experience in project execution and EMEA contingent workforce programs.
Success Factors 
  • Ability to anticipate risks and proactively escalate issues. 
  • Demonstrated executive presence and confidence operating in a highly visible environment. 
  • Ability to communicate effectively with executive leadership through concise and impactful reporting. 
  • Prior experience managing a contingent worker program or expansion in EMEA.

Tools

  • SAP Fieldglass
  • Workday
Titles
  •  Candidates with previous titles such as VP, Associate Director, Director are acceptable as long as they have hands-on project execution experience and EMEA experience.
Interview Process
  • 2 virtual interview rounds.
  • 3rd round may be scheduled if needed.

About us:
DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.

DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.