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Msp Operations Jobs in Chicago, IL (NOW HIRING)

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This role supports dual contact center operations : retail customer support for store associates experiencing procedural or operational difficulties using proprietary IT applications, and MSP ...

Urgent

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This role supports dual contact center operations : retail customer support for store associates experiencing procedural or operational difficulties using proprietary IT applications, and MSP ...

Urgent

Responsibilities : • Lead and manage Managed Service Provider (MSP) resources; responsible for day-to-day monitoring of Azure Data Lake pipelines and operational support activities • Ensure ...

MSP Level 3 Technician

Brookfield, IL · On-site

$55K - $75K/yr

... their business operations. * Project Management: Lead and manage IT projects, including system ... MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is ...

... their business operations. * Project Management: Lead and manage IT projects, including system ... MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is ...

Operations Manager

Chicago, IL · On-site

$72K - $74K/yr

This individual will serve as the primary liaison for building management and operational vendors, including the organization's Managed Service Provider (MSP), ensuring staff receive responsive ...

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Msp Operations information

See Chicago, IL salary details

$32.5K

$79.6K

$140.6K

How much do msp operations jobs pay per year?

As of Aug 17, 2026, the average yearly pay for msp operations in Chicago, IL is $79,583.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,700.00 and $105,600.00 per year, depending on experience, location, and employer.

What is the difference between Msp Operations vs Service Delivery Manager?

AspectMsp OperationsService Delivery Manager
CertificationsITIL, CompTIA, PMP (optional)ITIL, PMP, Service Management certifications
Work EnvironmentManaged service providers, IT support centersClient sites, IT departments, service teams
Employer & IndustryIT service providers, tech companiesLarge corporations, IT consulting firms

While both roles focus on IT service management, Msp Operations primarily handles the internal processes and infrastructure of managed service providers, ensuring smooth service delivery. Service Delivery Managers, on the other hand, focus on client relationships and ensuring services meet client expectations. Understanding these differences helps in choosing the right career path or job focus within the IT industry.

What are the most commonly searched types of Msp Operations jobs in Chicago, IL?

The most popular types of Msp Operations jobs in Chicago, IL are:

What are popular job titles related to Msp Operations jobs in Chicago, IL?

For Msp Operations jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Msp Operations jobs in Chicago, IL look for?

The top searched job categories for Msp Operations jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Msp Operations jobs?

Cities near Chicago, IL with the most Msp Operations job openings:

Project implementation manager/Vendor management specialist/Program professional/Client Service

Collabera

North Chicago, IL

$94K - $112K/yr

Full-time

Re-posted 19 days ago


Job description

Company Description

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. 

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence.

Job Description

Position Details:

Client: Pharmaceutical

Job Title: Project Manager I

Location: North Chicago, IL, 60064

Duration: 6+ months (Possibilities of extension)

Note from the Manager:

Not looking for a Project Manager: The role will be to help with Contract Labor Operations. The following are the requirements.

7-10 years of experience in Contract Labor/MSP MSP operations experience

Experience with vendor management

Experience and implementation experience with FieldGlass

Proven record of developing strategy for contingent labor.

Manages/directs the activities and people associated with small to large scale projects with a focus on any or several non-IT business applications and disciplines.

Manage/direct all facets of single or multiple, multidimensional, mission-critical projects through the Full Project Life Cycle. Collaborate/work with project sponsors, business units and users to identify project scope and focus, develop or monitor project initiatives, implement project requirements/plans/processes/tools, assign/guide/monitor project staff, and assure project success.

Deliver quality project solutions to business problems or issues within defined budgets and/or timelines.

Provide expert project guidance/support proactively through project completion. Provide tracking, reporting, and presentation to management and users. 1-6 years experience.

Qualifications

 7-10 years of experience in Contract Labor/MSP MSP operations experience

 Experience with vendor management

 Experience and implementation experience with FieldGlass

Additional Information

If you want to apply and want to know more, please contact:

Ujjwal Mane

973-805-7557

ujjwal.mane(at)collabera.com