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Msp Operations Manager Jobs in Virginia (NOW HIRING)

Monument Consulting

Account Coordinator

Richmond, VA

$20 - $25.75/hr

... with the Managed Service Provider (MSP). These responsibilities include maintenance tasks ... The AC may at times run the day-to-day account operations and client operations in the absence of ...

Monument Consulting

Account Coordinator

Richmond, VA · On-site

$22.12 - $24.04/hr

... with the Managed Service Provider (MSP). These responsibilities include maintenance tasks ... The AC may at times run the day-to-day account operations and client operations in the absence of ...

Harbor Group Management

Engineer, IT Support

Norfolk, VA · On-site

$75K - $90K/yr

End-User Support, Help Desk Operations, Hardware & Desktop, Microsoft 365 & Endpoint Management ... Serve as the in-house interface to the managed service provider (MSP), escalating tier-2 and ...

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All JobsMsp Operations JobsMsp Operations Manager JobsMsp Operations Manager Jobs in Virginia

Msp Operations Manager information

See Virginia salary details

$28.2K

$61.3K

$112.9K

How much do msp operations manager jobs pay per year?

As of Jul 25, 2026, the average yearly pay for msp operations manager in Virginia is $61,260.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,400.00 and $75,400.00 per year, depending on experience, location, and employer.
What cities in Virginia are hiring for Msp Operations Manager jobs? Cities in Virginia with the most Msp Operations Manager job openings:
Msp Operations Manager jobs near you
Infographic showing various Msp Operations Manager job openings in Virginia as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $61,260 per year, or $29.5 per hour.
Account Coordinator

Account Coordinator

Monument Consulting

Richmond, VA

$20 - $25.75/hr

Full-time

Posted 13 days ago

Job description

Overview

MONUMENT IS BUILT ON A COMMITMENT TO OUR PEOPLE AND OUR SHARED VALUES. THROUGH OUR GENUINE PASSION FOR DELIVERY, RELENTLESS PURSUIT OF PERFECTION, AND BOLD DECISION MAKING, WE ARE CREATING A MORE AGILE CONTINGENT WORKFORCE SO BUSINESSES CAN DREAM BIGGER AND ACHIEVE MORE.

WE ARE MONUMENT

Our passion is helping clients gain full transparency and control of their contingent workforce while achieving best-in-class performance in cost, quality, and compliance. Best of all, we make it easy.

  • Founded in 2003 with a sole focus on Contingent Labor programs and consulting services
  • Consultants at our Core – Monument maintains a highly analytical consulting services team which provides a strategic approach unmatched by peer MSPs
  • Global MSP with an ecosystem of partners spanning 50 countries and all major regions
  • Vendor neutral model relies upon a trusted partner and supplier community
  • Partners with industry-leading VMS systems
  • More “Gen 1” implementations than any other MSP over the last 5 years.
  • Seamless extension of client HR, sourcing, business units, vendors and contractors
OUR SHARED VALUES
  • EVERYONE MATTERS
  • WE TAKE CARE OF EACH OTHER
  • LEADERSHIP IS HERE TO SERVE
  • HIGH-CHARACTER AND HARD WORK ABOVE ALL ELSE
  • ALWAYS KNOW WHERE YOU STAND
  • EXCELLENCE ISN’T THE EXPECTATION, IT’S THE MONUMENT STANDARD
Position Title: Account Coordinator                                           

Position Summary: 

The Account Coordinator (AC) will provide first level direct support to the Program Team, Client End Users and Vendors.  The AC is responsible for performing all administrative duties associated with the Managed Service Provider (MSP).    These responsibilities include maintenance tasks associated with the Vendor Management System (VMS) and reporting to ensure data integrity within the VMS.   The AC will also be tasked with running scheduled reports, maintaining integrations and supporting maintenance tasks related to time and process approvals. The AC may at times run the day-to-day account operations and client operations in the absence of the Account Manager, or other Account Coordinators. He/she will be responsible for the understanding of all account service lines and how the client utilizes each unique line of service.   5-10% travel. 


Responsibilities

Relationship Management

  • Builds and maintains professional relationships with Hiring Managers within the client’s organization 
  • Build strong relationships with Supplier partners 
  • Network and collaborate within Monument Consulting Account Management and other departments 

Service

  • Focus on continuous improvement of daily service and delivery to all end users (Client, Monument and Supplier) 
  • Ensure client needs and performance requirements are met through the following of consistent, efficient, and effective processes 
  • Understand and drive back-end account processes (timesheets, reminders, and required reports) 
  • Update and maintain account documents (handbooks, SOPs, training decks) 
  • Responds to and resolves user issues (supplier, buyer, Monument). 
  • Ensure compliance with client procurement policies, guidelines, and processes 
  • VMS system maintenance including worker assignment details, time and expense, approval workflow 
  • Responsible for system reporting to manage data integrity within VMS 
  • Perform and track Worker and Supplier audits 
  • Understand and support basic VMS and Account processes 
  • Complete work in a way as to support and exceed expected Service Level Agreements (SLAs). 

Supplier Partnership  

  • Cultivate a solid working relationship with our vendor partners, creating an environment of shared trust and innovation 

Qualifications
  • 0-2+ years Professional Experience and 0-1 years MSP-VMS experience 
  • College Degree or equivalent work experience 
  • Experience with and basic skills with Microsoft Office 
  • Outlook 
  • Word 
  • PowerPoint 
  • Excel 

Pay Range
USD $22.12 - USD $24.04 /Yr.Qualifications:
  • 0-2+ years Professional Experience and 0-1 years MSP-VMS experience 
  • College Degree or equivalent work experience 
  • Experience with and basic skills with Microsoft Office 
  • Outlook 
  • Word 
  • PowerPoint 
  • Excel 
Education:UNAVAILABLEEmployment Type: FULL_TIME

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