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Msp Operations Manager Jobs in Virginia (NOW HIRING)

NerdsToGo

Operations & Growth Coordinator

Alexandria, VA · On-site

$65K - $80K/yr

Key Responsibilities Executive Operations * Own and manage executive calendar, scheduling, and ... Experience in IT services, MSP, or cybersecurity environments * Familiarity with CRM platforms ...

Worldwide TechServices

Sr Consultant

Fairfax, VA · On-site

$70K/yr

This role requires extensive experience in an MSP setting, managing multiple clients with diverse infrastructures, all while ensuring operational efficiency and security. There is no sales component ...

Worldwide TechServices

Sr Consultant

Fairfax, VA

This role requires extensive experience in an MSP setting, managing multiple clients with diverse infrastructures, all while ensuring operational efficiency and security. There is no sales component ...

Heven AeroTech

IT Manager

Sterling, VA · On-site

$94K - $115K/yr

Serve as the primary internal point of contact for HEVEN's MSP and MSSP -- directing their work, managing service levels and escalations, and ensuring security operations meet HEVEN's requirements.

Heven AeroTech

IT Manager

Sterling, VA

$94K - $115K/yr

Serve as the primary internal point of contact for HEVEN's MSP and MSSP - directing their work, managing service levels and escalations, and ensuring security operations meet HEVEN's requirements.

Heven AeroTech

IT Manager

Sterling, VA · On-site

$94K - $115K/yr

Serve as the primary internal point of contact for HEVEN's MSP and MSSP - directing their work, managing service levels and escalations, and ensuring security operations meet HEVEN's requirements.

USAJOBS - Search

CBRN OPERATIONS SPECIALIST

Arlington, VA · On-site

$85K/yr

... National Incident Management System (NIMS) and National Response Framework; and 3) applying ... Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected ...

WingSwept

Outside Sales Account Executive

Chantilly, VA · On-site

$54 - $66/hr

... operations through long-term managed IT services. About Us We are a mature IT managed services ... Consistently build and manage your sales pipeline. Selling MSP the Right Way * Source recurring ...

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Showing results 21-40

All JobsMsp Operations JobsMsp Operations Manager JobsMsp Operations Manager Jobs in Virginia

Msp Operations Manager information

See Virginia salary details

$28.2K

$61.3K

$112.9K

How much do msp operations manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for msp operations manager in Virginia is $61,260.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,400.00 and $75,400.00 per year, depending on experience, location, and employer.

What cities in Virginia are hiring for Msp Operations Manager jobs?

Cities in Virginia with the most Msp Operations Manager job openings:

Msp Operations Manager jobs near you
Infographic showing various Msp Operations Manager job openings in Virginia as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $61,260 per year, or $29.5 per hour.

Operations & Growth Coordinator

NerdsToGo

Alexandria, VA • On-site

$65K - $80K/yr

Full-time

Medical, Retirement, PTO

Re-posted 6 days ago

Key responsibilities

  • Manage and coordinate executive calendars, meetings, and priorities.

  • Track, assign, and follow up on action items from meetings, emails, and conversations to ensure deadlines are met.

  • Own and maintain core business systems, ensuring visibility and progress of leads, tasks, tickets, and opportunities.

NerdsToGo rating

8.4

Company rating: 8.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

45th of 226 rated it services

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Free uniforms
  • Health insurance
  • Paid time off
  • Parental leave
  • Training & development

Position Overview
NerdsToGo Alexandria is seeking a highly organized, proactive, and accountable Operations & Growth Coordinator to support leadership, drive execution across the business, and ensure nothing falls through the cracks.
This is not a traditional assistant role. This position is critical to maintaining structure, accountability, and momentum across operations, client delivery, and growth initiatives.
You will work directly with leadership to help operationalize our systems, improve efficiency, and support our growth toward a $3M+ business.
Key Responsibilities
Executive Operations
  • Own and manage executive calendar, scheduling, and priorities
  • Coordinate internal and client meetings
  • Protect time for high-value activities (sales, strategy, partnerships)

Task & Follow-Up Management (Critical)
  • Track all action items from meetings, emails, and internal conversations
  • Assign and follow up with team members, vendors, and clients
  • Ensure deadlines are met and nothing is missed or delayed

Systems & Execution Ownership
  • Own and maintain core business systems including CRM, PSA/ticketing systems, documentation platforms, and compliance tracking tools
  • Ensure all leads, tasks, tickets, and opportunities are actively tracked and progressing
  • Ensure no items stall without visibility or follow-up
  • Identify workflow gaps and implement process improvements
  • Maintain clear visibility into operations, priorities, and next actions

Operations & Office Management
  • Coordinate internal operations, meetings, and priorities
  • Manage office logistics, organization, inventory, and vendor coordination
  • Oversee equipment and supply management
  • Handle client intake and onboarding coordination

Financial & Administrative Support
  • Support invoicing, quote preparation, and proposal documentation
  • Ensure billing accuracy and timely processing
  • Assist with reporting and internal tracking

Project & Service Coordination
  • Coordinate and drive project follow-ups across teams
  • Perform ticket triage to ensure proper categorization, prioritization, and assignment
  • Follow up on stalled tickets and ensure SLA adherence

Growth & Event Coordination
  • Plan and coordinate local events (e.g., workshops, client events, and industry meetups)
  • Assist with booking podcasts, speaking engagements, and partnerships
  • Support lead follow-up and business development coordination

Vendor & Client Coordination
  • Follow up with vendors, partners, and clients to ensure execution and accountability
  • Handle client communications and administrative requests as needed

What Success Looks Like
  • No missed follow-ups, dropped tasks, or stalled opportunities
  • Clear visibility into operations, priorities, and next steps
  • Tickets and projects consistently moving forward
  • Accurate and timely invoicing and administrative processes
  • Organized, audit-ready documentation and compliance tracking
  • Successful execution of events and growth initiatives

Qualifications
  • 2-5+ years in operations, coordination, project management, or executive support roles
  • Strong organizational and time management skills
  • High attention to detail and accountability
  • Excellent written and verbal communication
  • Ability to manage multiple priorities with minimal oversight
  • Comfortable learning and managing multiple business systems and tools

Preferred Experience
  • Experience in IT services, MSP, or cybersecurity environments
  • Familiarity with CRM platforms, ticketing/PSA systems, or documentation tools
  • Event planning or marketing coordination experience

Key Performance Indicators (KPIs)
  • Invoice Accuracy Rate ≥ 98%
  • Invoice Timeliness: 100% on-time billing cycles
  • Quote Turnaround Time: < 24-48 hours
  • Ticket Triage SLA: ≤ 15 minutes during business hours
  • Administrative Task Completion Rate ≥ 95%
  • Inventory Accuracy ≥ 98%
  • Client Intake Initiation: ≤ 24 hours
  • Zero untracked or stalled tasks, tickets, or opportunities

Flexible work from home options available.
Compensation: $65,000.00 - $80,000.00 per year
IT SERVICE PROFESSIONALS
NerdsToGo is dedicated to providing customers with fast, friendly, and knowledgeable Computer Service and Technology Solutions for a variety of devices. Our professional "Nerds" can help fix your Apple, Android, or Microsoft product, from cracked iPhones to slow or unresponsive laptops and everything in between.
JOIN OUR TEAM AT NERDSTOGO
At NerdsToGo, our technicians don't just "go to work." Our business model has created a culture of excellence where Nerds are given the opportunity to grow and profit from their skills, while offering a high-standard of professional service to each and every one of our many loyal customers. If you are ready for an opportunity to do what you love doing, have fun, and be part of one of the fastest growing companies in the industry, you've come to the right place.
NOW HIRING!
We're growing fast, so we're looking for skilled applicants to fill positions throughout the country. If computers, smartphones, and tablets "speak to" you, or if you're looking to expand your talents and start helping others with their IT problems, NerdsToGo may be the right fit for you.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Nerds To Go Corporate.

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