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Msp Automation Jobs in Arizona (NOW HIRING)

... in MSP, GSI, or large-scale services environments. • Demonstrated ability to lead cross ... AI, automation, and their role in managed services. • Deep knowledge of Managed Services ...

MSP (Managed Service Provider) experience strongly preferred. * Demonstrates strong analytical and ... Proficiency in PowerShell , including script creation and automation for administrative tasks

MSP (Managed Service Provider) experience strongly preferred. * Demonstrates strong analytical and ... Proficiency in PowerShell , including script creation and automation for administrative tasks

Help Desk Specialist II

Chandler, AZ · On-site

$19.53 - $31.37/hr

... IT Services (MSP) preferred * Computer Skills : Experience with the following computer applications is highly desired: * ConnectWise Manage or like professional services automation (PSA) tool

Solutions Lead/Director

Phoenix, AZ · On-site

$138K - $215K/yr

... in MSP, GSI, or large-scale services environments. • Demonstrated ability to lead cross ... • AI, automation, and their role in managed services. Deep knowledge of Managed Services ...

Help Desk Specialist II

Chandler, AZ · On-site

$19.53 - $31.37/hr

... IT Services (MSP) preferred * Computer Skills: Experience with the following computer applications is highly desired: * ConnectWise Manage or like professional services automation (PSA) tool

Showing results 41-50

Msp Automation information

What is MSP automation?

MSP automation refers to the use of software tools and scripts to automate routine and repetitive IT tasks managed by a Managed Service Provider (MSP). This includes processes such as patch management, system monitoring, backups, and ticketing. Automating these tasks helps MSPs improve efficiency, reduce human error, save time, and provide more reliable services to their clients. By leveraging automation, MSPs can focus more on strategic initiatives and less on manual, time-consuming work.

What are the key skills and qualifications needed to thrive as an MSP automation specialist, and why are they important?

To thrive as an MSP Automation Specialist, you need solid knowledge of IT infrastructure, scripting languages (such as PowerShell or Python), and experience with managed services platforms, often supported by relevant IT certifications. Familiarity with RMM (Remote Monitoring and Management) tools, PSA (Professional Services Automation) systems, and automation frameworks is typically required. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills in this role. These skills enable efficient service delivery, minimize manual errors, and help streamline operations for managed service providers.

What are some common challenges faced by professionals working in MSP automation, and how can they be addressed?

Professionals in MSP (Managed Service Provider) automation often encounter challenges such as integrating diverse client systems, managing complex automation scripts, and ensuring minimal downtime during deployments. Effective communication with clients and internal teams is essential to clearly understand requirements and set realistic expectations. Staying updated on automation tools and best practices, as well as thorough testing in staging environments, helps minimize errors and streamline workflow. Collaboration with other IT specialists and regular training can further enhance efficiency and problem-solving within the team.

What is the difference between Msp Automation vs Network Technician?

AspectMsp AutomationNetwork Technician
CertificationsIT certifications, such as CompTIA A+, Network+, or vendor-specific certificationsCompTIA Network+, Cisco CCNA, or similar networking certifications
Work EnvironmentManaged service providers, IT support firms, remote monitoring environmentsOn-site or remote network troubleshooting, installation, and maintenance
Industry UsageIT service management, automation of client systems, remote monitoringNetwork infrastructure setup, troubleshooting, and support

While both roles involve IT skills, Msp Automation focuses on automating IT processes within managed service providers, whereas Network Technicians primarily handle network setup and troubleshooting. Understanding these differences helps in choosing the right career path or service focus.

What are popular job titles related to Msp Automation jobs in Arizona?

For Msp Automation jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Msp Automation jobs in Arizona look for?

The top searched job categories for Msp Automation jobs in Arizona are:

What cities in Arizona are hiring for Msp Automation jobs?

Cities in Arizona with the most Msp Automation job openings:

Infographic showing various Msp Automation job openings in Arizona as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Solutions Lead/Director

CBTS

Phoenix, AZ • On-site

Full-time

Re-posted 28 days ago


Job description

Job Summary:
CBTS is a technology solutions provider serving enterprise and midmarket clients across the United States and Canada. They are seeking a Solution Lead / Director to shape and win complex services opportunities and lead enterprise transformation programs, acting as a trusted advisor to C-level stakeholders and orchestrating cross-functional solutioning.
Responsibilities:
• Engage early with Account Executives to identify, qualify, and shape high-value pursuits
• Lead consultative discovery to uncover business drivers, pain points, and transformation opportunities
• Define compelling solution visions that connect technology investments to measurable business outcomes
• Drive end-to-end pursuit leadership from initial engagement through close
• Establish credibility with CIO, CTO, and business executives as a trusted advisor
• Facilitate outcome-based conversations that move beyond technology to business impact
• Craft and deliver executive-level storytelling that differentiates and wins
• Coordinate the design of integrated solutions combining Professional Services, Managed Services, and partner capabilities
• Ensure solutions are technically sound, operationally viable, and commercially compelling
• Align architecture, delivery models, and commercial constructs into a cohesive, scalable offering to achieve defined business outcomes
• Lead and align solution architects, engineers, SMEs, partners, and delivery teams
• Drive clarity, accountability, and pace across complex pursuits
• Elevate team performance through coaching, structure, and best practices
• Shape deal strategy, pricing models, and commercial constructs (recurring, consumption, outcome-based)
• Balance competitiveness, risk, and profitability in solution design
• Contribute to portfolio evolution based on market demand and client needs
• Own and lead enterprise-scale transformation programs ($50M+)
• Translate ambiguous opportunities into structured, multi-year engagements
• Act as a strategic advisor to executive stakeholders
• Mentor and elevate Solution Leads and broader presales teams
• Drive solutioning excellence and consistency across the organization
Qualifications:
Required:
• 10–15+ years in Solution Engineering, Architecture, or Technical Sales.
• Proven success leading complex, multi-tower services deals ($5M–$50M+).
• Strong background in managed services and professional services integration.
• Experience in MSP, GSI, or large-scale services environments.
• Demonstrated ability to lead cross-functional pursuit teams at scale.
• Deep experience in consultative, outcome-based, and value-led selling.
• Ability to connect technology decisions to business outcomes and ROI.
• Strong track record of executive engagement and influence.
• Broad cross-domain knowledge spanning: Cloud, Infrastructure, Networking, Security, Digital Workplace, Applications, and Data & AI.
• Strong understanding of Hybrid cloud architectures and workload placement strategies.
• Modernization patterns — rehost, replatform, and refactor.
• Application and integration architectures (APIs, microservices).
• Data platforms, governance, and analytics enablement.
• AI, automation, and their role in managed services.
• Deep knowledge of Managed Services operating models, including: SLAs, observability, lifecycle management, and continuous optimization.
• Commercial fluency in subscription, consumption, and recurring revenue models.
Preferred:
• Cloud certifications (AWS, Azure, Google Cloud)
• Networking / Security certifications (Cisco, etc.)
• Sales methodologies (e.g., MEDDICC, Challenger, Value Selling)
• IT and Process methodologies (ITIL, Lean, Six Sigma)
Company:
CBTS provides end-to-end IT and communications solutions that allow businesses to improve efficiency, enable innovation, and mitigate risk. Founded in 1994, the company is headquartered in Cincinnati, USA, with a team of 1001-5000 employees. The company is currently Late Stage.