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Msp Account Manager Jobs in Rome, NY (NOW HIRING)

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Msp Account Manager information

See Rome, NY salary details

$27.9K

$62.3K

$100.4K

How much do msp account manager jobs pay per year?

As of Jul 31, 2026, the average yearly pay for msp account manager in Rome, NY is $62,315.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,400.00 and $74,300.00 per year, depending on experience, location, and employer.

What is the average salary for an account manager?

The average salary for an MSP account manager typically ranges from $60,000 to $90,000 annually, depending on experience, location, and company size. Additional compensation may include bonuses and commissions based on performance and client retention.

What is the difference between Msp Account Manager vs Msp Sales Executive?

AspectMsp Account ManagerMsp Sales Executive
Primary FocusManaging existing client accounts and ensuring customer satisfactionGenerating new business and acquiring new clients
Required SkillsCustomer relationship management, technical understanding, communicationSales techniques, prospecting, negotiation
Work EnvironmentClient-facing, ongoing account supportBusiness development, outreach activities
CertificationsOften requires industry certifications, customer service skillsSales certifications, industry knowledge

While both roles operate within the MSP industry, the Msp Account Manager primarily focuses on maintaining and growing existing client relationships, ensuring customer satisfaction. In contrast, the Msp Sales Executive concentrates on acquiring new clients and expanding the company's customer base. Both roles require industry knowledge and communication skills but differ in their core responsibilities and daily activities.

What jobs in the US pay 300,000 a year?

An MSP Account Manager typically does not earn $300,000 annually, as this level of compensation is more common in executive roles or highly specialized positions such as senior sales directors, IT consultants, or cybersecurity executives. High-paying roles often require extensive experience, certifications, and a strong track record in sales, management, or technical expertise. Compensation at this level may also include bonuses, stock options, or profit sharing.

What is an MSP Account Manager?

An MSP Account Manager is a professional responsible for overseeing client relationships and service delivery for a Managed Service Provider (MSP). Their main duties include acting as the primary point of contact for clients, ensuring their IT needs are met, and managing service agreements. They also coordinate with technical teams to resolve issues, provide updates, and identify opportunities to improve services or upsell additional solutions. Effective communication, strong organizational skills, and a good understanding of IT services are essential for this role.

How does an MSP Account Manager typically collaborate with technical teams to ensure client satisfaction?

MSP Account Managers work closely with technical teams by acting as the primary liaison between clients and service delivery staff. They regularly communicate client needs, manage expectations, and help prioritize technical tasks based on business impact. Successful collaboration involves holding joint meetings, sharing feedback from clients, and proactively addressing potential issues before they escalate. This teamwork ensures that service levels are maintained and clients receive tailored solutions, contributing to strong client relationships and high retention rates.

What does an MSP account manager do?

An MSP account manager oversees relationships with clients of a managed service provider, ensuring their IT needs are met. They coordinate service delivery, address client concerns, and identify opportunities for additional solutions, often using tools like CRM software. Strong communication and technical understanding are essential for success in this role.

Is an account manager a high position?

An MSP Account Manager is typically a mid- to senior-level role responsible for managing client relationships and ensuring service delivery. While it can be a stepping stone to higher management positions, it is generally not considered a top executive role. The position requires strong communication skills and industry knowledge but does not usually involve executive-level authority.

What are the key skills and qualifications needed to thrive as an MSP Account Manager, and why are they important?

To thrive as an MSP Account Manager, you need strong client relationship management skills, a solid understanding of IT services, and experience in sales or account management, often supported by a relevant degree or industry certifications. Familiarity with CRM systems, ticketing platforms, and ITIL or CompTIA certifications is highly beneficial. Exceptional communication, problem-solving abilities, and a customer-centric mindset help you stand out in this role. These skills are critical for effectively managing client needs, ensuring service delivery, and driving long-term business growth for the managed service provider.
What job categories do people searching Msp Account Manager jobs in Rome, NY look for? The top searched job categories for Msp Account Manager jobs in Rome, NY are:
What cities near Rome, NY are hiring for Msp Account Manager jobs? Cities near Rome, NY with the most Msp Account Manager job openings:
Msp Account Manager jobs near you

Customer Relations Representative

Baker Commodities Inc

East Syracuse, NY

$60K - $65K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Description

Safely and effectively procures new business and maintains existing customer base.


Compensation 

  • $65,000 salary per year
  • Medical, dental and vision coverage offered
  • 401(k) With employer contribution
  • Paid holidays, vacation and sick time
  • Company sponsored life insurance
  • Company sponsored short and long-term disability 
  • Pet Insurance

Duties and Responsibilities 

  • Responsible for soliciting new business and maintaining the existing customer base. This will include the various aspects of the meat, fish, food processing, and restaurant industries for hard material, grease trap services, used cooking oil collection, and repair and maintenance of drains and grease traps.
  • Responsible for communicating with customers on an ongoing basis to determine if they are receiving proper service, require additional services or equipment, and are overall satisfied with their service.
  • Responsible for meeting with cancelled accounts to determine the reasons for the canceling and try and to attempt to get the accounts back.
  • Schedule meetings with customers and set-up cold calls in areas identified by the Division Manager and Procurement Operations Manager.
  • Position requires the ability to properly communicate orally and in writing with customers and all levels of Company personnel, which could include the business owners and Officers, Division management, Division staff in various departments, etc.
  • May be required to meet/communicate with various City and/or County inspectors involved in the regulating and enforcement of laws and regulations pertaining to the services provided by the Company.
  • 75-90 percent of the day will require being in the field visiting new and existing customers. depending on the tasks assigned for the day/week.
  • Prepare customer setup sheets and possibly enter new customer information into the Company's routing system.
  • Provide daily reports to the Division General Manager and Procurement Operations Manager.
  • Follow up on stops with no material picked up as identified by the drivers to determine why the stop of routed and if it needs to be re-routed.
  • Interact with others in a professional and ethical manner
  • Follow department and company procedures
  • Keep up regular attendance and punctuality; regular attendance and punctuality are essential for the smooth operation of this company
  • Other duties as assigned for the purpose of ensuring the efficient and effective operation of the business. These responsibilities may change from time to time are business needs evolve over time.

Requirements

Knowledge, Skills, Abilities, Professional Certifications, Education, Experience and Travel Requirements

  • 3 to 5 years experience and contacts in the restaurant/food industry.
  • Able to work independently.
  • Working knowledge of Microsoft Office including Outlook, Excel and Word.
  • High school diploma.
  • Valid driver's license with an acceptable MVR
  • Local travel up to 90%

Physical Demands/Requirements

Constantly (over 2/3):

  • Travels to customer locations and moves throughout customer facilities such as kitchen and areas where grease collection occurs
  • Moves materials or documents up to 40 lb.
  • Operates computer and other office productivity machinery such as calculator, copy machine and printer.
  • Review documents, organizes data and detects accuracy of information
  • Communicates with customers and co-workers and exchanges accurate information in-person, telephonically and via electronic devices/e-mail

Frequently (1/3-2/3):

  • Moves throughout office accessing files, office machinery, etc.
  • Remain in a stationary position for up to 50% or more of the time

About Baker Commodities, Inc.

Baker Commodities Inc. has been in business for over 80 years. We are a privately owned company with manufacturing facilities strategically located within the United States providing quality products and services worldwide. Much of our success is due  to our outstanding employees. Through their careful attention to quality, service, innovation and integrity, we will continue to be one of the world's premier rendering companies.  


EOE STATEMENT

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability status, protected veteran status or any other characteristic protected by applicable federal, state or local law.  


 Co ID: Baker Commodities

Job ID: 56B 020524 129 1

JD  129 56-011824A NU

MSP CUS 24-00008


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