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Ms 900 Jobs in Sumter, SC (NOW HIRING)

DCM Services LLC

Desktop Support Analyst

Columbia, SC · On-site

$50K - $60K/yr

Certifications such as CompTIA A+, Network+, Microsoft MD-102/MS-900, or ITIL Foundation are a plus. Physical & Work Requirements * Ability to lift and move equipment up to 40 lbs. * Ability to work ...

DCM Services

Desktop Support Analyst

Columbia, SC

$50K - $60K/yr

Certifications such as CompTIA A+, Network+, Microsoft MD-102/MS-900, or ITIL Foundation are a plus. Physical & Work Requirements * Ability to lift and move equipment up to 40 lbs. * Ability to work ...

All JobsMs 900 JobsMs 900 Jobs in Sumter, SC

Ms 900 information

See Sumter, SC salary details

$7

$14

$21

How much do ms 900 jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for ms 900 in Sumter, SC is $14.67, according to ZipRecruiter salary data. Most workers in this role earn between $12.84 and $16.68 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Microsoft 365 Certified: Fundamentals (MS-900) professional?

To thrive as an MS-900 professional, you need a foundational understanding of Microsoft 365 services, cloud concepts, and security basics, supported by passing the MS-900 certification exam. Familiarity with Microsoft 365 admin centers, collaboration tools like Teams, and cloud management portals is typically expected. Strong communication, problem-solving, and adaptability help you translate technical concepts to business needs and support end users effectively. These skills are crucial for enabling organizations to leverage Microsoft 365 solutions securely and efficiently, driving productivity and digital transformation.

What are the typical responsibilities of an IT professional preparing for the MS-900 certification?

IT professionals preparing for the MS-900 certification often spend their days reviewing Microsoft 365 service offerings, learning about cloud concepts, and understanding core security, compliance, and privacy features. They may collaborate with other IT team members to discuss deployment scenarios or help troubleshoot basic Microsoft 365 issues in a business setting. Additionally, they frequently engage with online learning platforms, participate in study groups, and utilize practice tests to reinforce their knowledge. This preparation helps build a foundational understanding, which is valuable for advancing into more specialized Microsoft 365 roles.

What is the difference between Ms 900 vs Ms 365 Administrator?

AspectMs 900Ms 365 Administrator
CertificationsMicrosoft 365 Fundamentals (MS-900)Microsoft 365 Certified: Modern Desktop Administrator Associate
Work EnvironmentEntry-level, focusing on cloud services overviewMore hands-on, managing and configuring Microsoft 365 environments
Industry UsageUsed by organizations to validate basic understanding of Microsoft 365Used by organizations for managing and supporting Microsoft 365 deployments

The MS-900 certification provides a foundational understanding of Microsoft 365 services, ideal for those starting in cloud solutions. The Microsoft 365 Administrator role involves more practical management and configuration tasks. While MS-900 is suitable for beginners, the Microsoft 365 Administrator role requires deeper technical skills and experience in managing Microsoft 365 environments.

What is the MS-900 certification?

The MS-900, or Microsoft 365 Fundamentals, is an entry-level certification exam offered by Microsoft. It is designed for individuals who want to demonstrate foundational knowledge of Microsoft 365 services and concepts, including cloud concepts, core Microsoft 365 services, security, compliance, privacy, and Microsoft 365 pricing and support. This certification is ideal for those considering roles in IT, administration, or sales related to Microsoft 365 solutions. Passing the MS-900 exam can help validate your understanding of Microsoft 365 and can be a stepping stone to more advanced Microsoft certifications.
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Ms 900 jobs near you
Infographic showing various Ms 900 job openings in Sumter, SC as of July 2026, with employment types broken down into 81% Full Time, 13% Part Time, and 6% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $30,517 per year, or $14.7 per hour.

Desktop Support Analyst

DCM Services LLC

Columbia, SC • On-site

$50K - $60K/yr

Full-time

Re-posted 6 days ago

Job description

Desktop Support Analyst
Full-time Non-Exempt Bonus Eligible
About DCM Services
DCM Services, LLC is a receivables management company that partners with organizations to deliver responsive, relationship-focused support to their customers. As part of our IT Infrastructure team, we're looking for a Desktop Support Analyst who takes pride in keeping people productive and technology running smoothly. We invest in our team members' growth, offer a collaborative, supportive work environment, and are proud to offer performance-based bonus eligibility for this role.
About the Role
The Desktop Support Analyst is a key member of our IT Infrastructure team, responsible for delivering responsive, high-quality end-user support across hardware, software, and technology systems. You'll help ensure a productive, well-supported workforce by resolving issues efficiently, maintaining systems proactively, and building strong relationships with end users. This role calls for technical proficiency, strong communication skills, and a service-first mindset.
What You'll Do
  • Endpoint Deployment & Lifecycle Management: Image, configure, package, and deploy workstations and laptops for new hires and equipment refreshes, both on-site and remotely. Maintain accurate inventory of hardware assets including laptops, workstations, docking stations, headsets, power supplies, and peripherals. Support onboarding, transfers, leaves of absence, and terminations.
  • Break/Fix & Remote Support: Diagnose and resolve hardware, software, printer, and conference room technology issues in person and via remote support tools (TeamViewer).
  • Patch Management & Application Deployment: Manage and execute endpoint patching and software deployment using WSUS, Intune, and PDQ Deploy. Deploy and maintain applications including Microsoft 365 (including Visio), FACS Workstation, CT Term, Filebound, LiveVox, Outlook/Exchange, and CrowdStrike.
  • Identity & Access Management: Administer Active Directory users, security groups, distribution groups, and Group Policy; perform password resets and account management. Manage cloud identity via Microsoft 365 Admin Center, Exchange Online, and Teams Admin.
  • Mobile Device Management: Enroll, configure, and support mobile devices through Microsoft Intune MDM/MAM.
  • Printer & Peripheral Management: Maintain the printer fleet, including consumables coordination with Loffler and proper handling of spent toner cartridges.
  • Ticketing & Queue Management: Monitor, triage, and resolve tickets in the ServiceNow queue with timely updates and follow-up communication.
  • Security & Compliance: Conduct regular CrowdStrike Falcon reviews and escalate security findings.
  • Documentation & Knowledge Sharing: Create and maintain technical documentation, work instructions, and knowledge base articles.
  • Continuous Improvement: Identify opportunities for process improvement, automation, and workflow optimization.

Requirements
What You'll Bring
  • 2+ years of experience in desktop support, helpdesk, or IT support in a professional environment.
  • Hands-on experience with Windows 10/11 endpoint management, configuration, and troubleshooting.
  • Working knowledge of Active Directory, Group Policy, Exchange (on-prem and online), and Microsoft 365 administration.
  • Experience with MDM platforms such as Microsoft Intune.
  • Familiarity with patch management tools (WSUS, PDQ Deploy) and software deployment best practices.
  • Experience with remote support tools such as TeamViewer or equivalent.
  • Exposure to ITSM/ticketing platforms; ServiceNow experience preferred.
  • Familiarity with endpoint security tools; CrowdStrike experience a plus.
  • Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
  • Strong customer service orientation with a patient, professional, solution-focused approach.
  • Highly organized with strong attention to detail; able to manage multiple priorities in a fast-paced environment.
  • Self-motivated, accountable, and a collaborative team player.
Education
  • Associate's or technical degree in Information Technology, Computer Science, or a related field - or equivalent hands-on experience.
  • Certifications such as CompTIA A+, Network+, Microsoft MD-102/MS-900, or ITIL Foundation are a plus.
Physical & Work Requirements
  • Ability to lift and move equipment up to 40 lbs.
  • Ability to work effectively both independently and as part of a team, with strong time management and the ability to meet deadlines with minimal supervision.

#DCMHP1
Salary Description
$50,000 to $60,000

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