JOB SUMMARY
We are always on the lookout for extremely organized, empathetic, Move Managers (MM) with excellent communication skills to join our team.
This position oversees every aspect of planning and executing a client’s residential move, from conducting an initial assessment, sorting and prepping, to getting mover quotes. to the final unpack, to post-move follow-up. They are the main point of contact for the client, as well as coordinating with the movers and other vendors as needed for the project. MM can be for one day, or up to five days on a large-scale project. A hunger for getting the details right and delivering a wonderful experience for our clients is imperative for us.
Our MMs work mainly on-site at client’s homes in New York City as well as occasionally further out into the tri-state area. They liaise with Urban Clarity’s back office, and our team in the field our clients to make our projects are executed well. They also are able to assemble IKEA, U-Line or Container Store storage racks, and other furniture as needed. Hanging small and medium sized items on the wall is also preferred.
QUALIFICATIONS
Highly organized and able to complete assigned tasks in a timely and efficient manner
Strong verbal and written communication skills
Exceptional interpersonal skills; extremely comfortable interacting with high net-worth, high profile clients and vendors alike by phone, e-mail, or in person
Tech-savvy. Proficiency in Google Drive, and Basecamp is helpful, though experience with related software is acceptable.
Self-starter who is proactive in finding solutions, and enjoys implementing ideas
Thrives on creating structure, and creating order out of chaos