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Motorclothes Manager Jobs (NOW HIRING)

MRM Motors Inc.

Motorclothes Manager

Dimondale, MI · On-site

General Manager and Principal Summary Description Oversees the strategic and daily operations of the Apparel & Licensing (A&L) Department. This includes managing the sales process, customer ...

MRM Motors Inc.

Motorclothes Manager

Dimondale, MI · On-site

General Manager and Principal Summary Description Oversees the strategic and daily operations of the Apparel & Licensing (A&L) Department. This includes managing the sales process, customer ...

MRM Motors Inc.

Motorclothes Manager

Dimondale, MI · On-site

General Manager and Principal Summary Description Oversees the strategic and daily operations of the Apparel & Licensing (A&L) Department. This includes managing the sales process, customer ...

MRM Motors Inc.

Motorclothes Manager

Dimondale, MI · On-site

General Manager and Principal Summary Description Oversees the strategic and daily operations of the Apparel & Licensing (A&L) Department. This includes managing the sales process, customer ...

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What does a Motorclothes Manager do?

A Motorclothes Manager oversees the retail operations of motorcycle-related apparel and accessories within a dealership. They manage inventory, merchandising, and sales strategies to enhance customer experience and drive revenue. The role includes training staff, monitoring trends, and ensuring the store meets branding and performance standards. Strong leadership, product knowledge, and customer service skills are essential in this position.

What are the key skills and qualifications needed to thrive in the Motorclothes Manager position, and why are they important?

To thrive as a Motorclothes Manager, you need expertise in retail management, merchandising, inventory control, and apparel sales, often supported by experience in the motorcycle or automotive apparel industry. Familiarity with point-of-sale (POS) systems, inventory management software, and store merchandising tools is highly valuable. Outstanding customer service, leadership, and team coordination skills help you build customer loyalty and motivate staff. These capabilities are crucial to ensuring efficient store operations, meeting sales targets, and delivering a premium retail experience.

What are some common challenges faced by a Motorclothes Manager, and how can they be addressed?

Motorclothes Managers often encounter challenges such as keeping up with fashion trends, ensuring optimal inventory levels, and maintaining high standards of customer service. Balancing seasonal demand while preventing overstock or stockouts requires strong analytical skills and proactive planning. Working closely with sales teams, upper management, and suppliers is also essential for effective merchandising and promotional execution. By staying organized, maintaining open communication, and regularly training staff, Motorclothes Managers can successfully navigate these challenges and drive store success.
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Motorclothes Manager jobs near you
Infographic showing various Motorclothes Manager job openings in the United States as of May 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 100% In-person job distribution.

Motorclothes Manager

MRM Motors Inc.

Dimondale, MI • On-site

Full-time

Posted 10 days ago

Job description

 Apparel & Licensing (A&L) – Manager


Position Data

Job Title………………….

Apparel & Licensing Sales Manager

Department……………

Apparel & Licensing

Supervisor………………

General Manager and Principal


 Summary Description

Oversees the strategic and daily operations of the Apparel & Licensing (A&L) Department. This includes managing the sales process, customer experience, business plans, inventory and merchandising, and associates. Coordinates the department’s sales promotions and advertising campaigns in collaboration with other departments.


 Key Result Areas

Customer ServiceTeam Development
Sales ManagementInventory Control & Management
OperationsRetail Environment


Major Duties and Responsibilities

Team Development

Develop & manage a high-performing sales team that profitably grows the A&L category and delivers a premium customer experience.


Communication

Conduct daily huddles for progress on sales goals, tasks to be completed, and urgent communication matters Schedule weekly meetings to review progress towards targets and goals, address policies and procedural issues Provide a scoreboard and use other sales tracking tools to monitor progress to goals and targets and identify possible sales process breakdown at the department and individual associate level Use monthly team meetings to plan for the upcoming month using current month performance and progress toward goals Conduct daily check-ins with team members regarding daily work plans Promote team collaboration within and across all departments, providing support as needed Attend Apparel & Licensing management and dealership meetings as needed 


Training & Team Building

Provide training for all Apparel & Licensing associates and keeps them current on all training requirements Conduct weekly team meetings to discuss policies, train on product knowledge/sales skills/ customer service standardsIdentify developmental areas of associates and provides resources to grow their skills as neededCreate opportunities for associates to succeed Uses an incentive/positive reinforcement approach in developing, praising, and rewarding associates



 Sales Management

Implement sound retail principles to manage the lifecycle of product, ensure maximum profitability and ongoing growth of all product categories. 
 

Implement sound management practices to grow the volume of A&L Sales, maintain a GMROI above 150%, and contribute acceptable levels of gross & net profitDevelop daily, weekly, monthly, and yearly sales goals & objectives for the department and individual associates 


Monitor progress towards goals every day and implement strategies to achieve themNet salesAverage Dollar SaleSales per hourUnits per transaction Conversion rates Sales/Average to new bike owners Customer data capture Know and coach to the H-D Sales Process Is positive, enthusiastic and energetic on the sales floor Motivate and use sales strategies and best practices to grow the volume of Apparel & Licensing sales Ensure all frontline associates actively sell to customers and capture customer data Manage customer outreach initiatives to drive traffic Contribute to the development of an Apparel & Licensing marketing and promotions calendar Coordinate promotions with other departments to maximize return on promotions spending Execute store-level marketing promotions and campaigns to sell merchandise Benchmark other retailers to determine “best practice” standards Leverage Harley-Davidson Motor Company programs and tools to market department effectively Provide reports to Dealer Principal or General Manager, as requested Keep current with A&L product, promotions, and programs to assist with development of sales strategies


Customer Service Management
Deliver a premium customer experience to profitably grow the A&L category and increase customer loyalty & retention.
Set the example for all frontline associates by providing superior customer service to both internal and external customers, including but not limited to:Engage customer immediately in a courteous and friendly mannerCreate value within the customer shopping experienceMaintain quality control for a “sold right the first time” environmentHandle all transactions quickly, courteously, and to the customer’s satisfactionMaintain a first ring pick up of phone callsMaintain a prompt messaging and call back procedure for phone messages and customer inquiriesHandle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate a commitment to premium customer serviceUse a customer first approach in the development of policies and programs that directly impact the customer e.g., department return policiesManage omnichannel customer experiences to ensure the purchase or journey from online to in dealer is seamless for all traditional e-commerce, ISOS, and BOPIS orders





Inventory Management/Control

Drive inventory management practices to ensure maximum profitability and mitigate risk for all product categories.
 

Use GMROI as the primary measure for determining the profitability of the departmentReview all stock orders to ensure a fast-moving balanced inventory of Apparel & Licensing merchandise and coordinate orders with A&L BuyersMonitor quantities of stock to support demand and maintain/improve Key Performance Indicators Communicate as needed and required with A&L Buyer to ensure appropriate stock levels, top sellers, slow movers, etc.Use consistent practices to keep a high level of inventory accuracy Is familiar and efficient with all phases of the computer system required for A&L inventory management Keep stock and backroom areas clean, organized, and efficient Count inventory either annually or on a regular ongoing schedule to insure accuracy Maintain processes, policies, and action regarding associates and customer theft to minimize shrink wherever possible Use exceptional customer service and floor coverage as the number one deterrent to theft Follow the markdown strategy set forth by the Apparel & Licensing departmentKeep non-moving inventory to an acceptable level as determined by the department or dealership



Retail Environment

Develop & execute dealership and HDMC objectives and retail best practices to drive A&L category profitability.
Adhere to the HDMC and dealership presentation and visual merchandising guidelines, making effective use of:Floor Fixtures (specialty and workhorse)Perimeter Wall SystemsFeature areasVisual ToolsPOP kits and seasonal retail success guidesCreate visual displays that follow the seasonal delivery of product and promotions (i.e. holiday display themes, fashion shows, special events, etc.) and coordinate them with other departmentsMaintain daily housekeeping, ensuring associates keep the retail environment in clean, well dusted, and appealing to customersUse merchandising as a primary strategy to create a premium shopping experience for customers and a functional sales tool for associatesCreate clear and easy to identify departments (men’s, women’s, riding gear, t-shirts, gifts & collectibles) and product categoriesRotate product regularly to engage all customers; use visual displays strategically to drive traffic and encourage multiple item salesCreate logical adjacencies of departments, product categories, and products that inspire traffic flow throughout the department and dealership to encourage add-ons and impulse purchases






Supervisory Responsibilities

Develop & manage daily team goals and performance to enhance customer experiences & operational efficiencies. 

Establish departmental work schedule, delegating and balancing the workload of all associatesManage the team schedule daily to ensure employment costs are in line with dealership goalsCoordinate daily with the A&L Team Lead on sales and operational goalsEnsure Apparel & Licensing associates are well trained and available when neededEstablish job assignments and sales goals for all A&L associates within their skill levelSet the example for and enforces all policies and procedures of the dealership, including but not limited to: Dress code Code of conduct Operating philosophies outlined by the dealership Manage, evaluate & council associate performance on a daily, weekly, and monthly basisAssist HR or leadership with recruiting, interviewing, hiring, retaining and terminating associates Maintain accurate record of all associate performance reviews
 

Commitments

Model superior behavior based on dealership principles Exhibit exceptional quality of customer service and personal interactionAvailable for prompt & flexible schedulingBe honest and fair in all business dealingsDemonstrate the desire to grow the businessAdhere to the company uniform policy, maintaining a professional appearance and attitude at all timesModel superior customer service behavior for entire A&L team by maintaining positive relationships with customers, associates, General Manager and Dealer Principal
 


 
Qualifications & Job Requirements
Experience with retail sales and inventory managementPrefer knowledge and experience with Harley-Davidson® Apparel & Licensing merchandise, and other products sold by the dealership, or the demonstrated ability to quickly learn themKnowledge and experience with POS, CRM, DMS and database systems or the ability to quickly learn themKnowledge and experience with Microsoft Office preferred, specifically Excel


Physical Demands
Occasionally required to bend, stoop, crouch, reach, and lift 30 lb. of materialAble to stand and move around the sales floor for the majority of shift

 Working Conditions 
Normally indoors, however, some outdoor event work may be required

 


PI284736050

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