Resident Care Coordinator (RCC)
Charter Senior Living
Looking for our next all-star Resident Care Coordinator (RCC) with assisted living, memory care, or senior living leadership experience!
At Charter Senior Living, we are dedicated to enhancing the lives of our residents through compassionate care, meaningful relationships, and exceptional service. Our mission — To Enhance the Human Spirit — extends not only to our residents, but also to the associates who care for them every day.
We are seeking a compassionate, organized, and service-driven clinical leader to support the daily operations of resident care services while leading and supporting frontline caregiving teams.
This role is ideal for someone who is passionate about senior care, team leadership, resident wellbeing, and operational excellence within an Assisted Living environment.
If you are a collaborative leader who thrives in a fast-paced care environment and enjoys mentoring and supporting caregiving teams, we would love to meet you!
Why Join Charter Senior Living?We’ve Got You Covered
Get paid today with ZayZoon
Flexible scheduling
Free medical insurance plan options
Medical, dental, and vision insurance
Paid training
Paid time off and holiday pay
Perfect attendance bonus — earn up to an extra $100/month
Employee referral bonus opportunities
Career growth and advancement opportunities
Reliable hours and stable scheduling
Supportive leadership and engaged company support team
Environment where your voice is heard and appreciated
Understanding and support for working mothers and fathers
Our MissionTo Enhance the Human SpiritOur Core Values
Serve with Heart
Serve with Purpose
Serve with Courage
Have Fun While Serving
Position Summary
The Resident Care Coordinator (RCC) is responsible for supporting the daily operations of resident care services while helping ensure quality care, resident satisfaction, regulatory compliance, and strong team performance within the Assisted Living community.
This role partners closely with the Health & Wellness Director (HWD) to oversee frontline caregiving teams through scheduling, coaching, training, support, and operational coordination.
The RCC plays a key role in promoting Charter Senior Living’s mission, core values, and resident-centered care philosophy while helping create a positive environment for residents, families, and associates.
The ideal candidate is compassionate, organized, dependable, and passionate about leading caregiving teams while enhancing resident quality of life.
Responsibilities
Support the daily operations of resident care services within the community
Assist with scheduling, supervision, and support of caregiving staff
Monitor quality of care and resident wellbeing
Support onboarding, coaching, and performance development of care associates
Partner with the Health & Wellness Director to maintain compliance with community policies and state regulations
Communicate resident needs and condition changes appropriately
Assist with care coordination and implementation of resident care plans
Promote resident dignity, independence, and quality of life
Build positive relationships with residents, families, and team members
Help foster a positive, team-oriented, and resident-focused culture
Qualifications
Previous assisted living, memory care, caregiving leadership, or senior living experience preferred
Med Tech, or related healthcare experience preferred depending on state requirements
Leadership or supervisory experience preferred
Strong organizational, communication, and multitasking skills
Compassionate and resident-centered approach to care
Ability to work collaboratively in a fast-paced environment
Strong problem-solving and team-building abilities
Knowledge of senior living regulations and resident care practices preferred
What Makes a Great Fit
We are looking for someone who:
Leads with compassion, professionalism, and accountability
Enjoys mentoring and supporting caregiving teams
Thrives in a collaborative and fast-paced care environment
Builds strong relationships with residents and families
Maintains strong attention to resident care quality and team support
Brings positivity, reliability, and heart to every shift
What Our Associates Say About Charter
“It truly feels like family at Charter.”
“The residents become an extension of my family.”
“They truly live out their mission and values.”
“I love working for a company that genuinely puts people first.”
If you are looking for a rewarding leadership opportunity where you can support caregivers, enhance resident care, and make a meaningful difference in the lives of seniors every day, apply today to join Charter Senior Living!