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JOB TITLE: Event Manager – MOSI Events: Full-Time

EMPLOYER: Museum Of Science and Innovation (MOSI)

DEPARTMENT: Development

REPORTS TO: Director of Development

FLSA STAUTS: Exempt

SALARY: $35,600-$42,000 plus performance bonus structure

SCHEDULE: As Assigned

SUMMARY: The Events Manager plans and executes dynamic, engaging MOSI-produced events that drive attendance, generate revenue, increase community engagement, and advance MOSI's mission of promoting STEAM education. This role manages all stages of internal event planning, from concept development through execution and evaluation, while coordinating effectively with internal departments, vendors, partners, sponsors, and other stakeholders. This position does not oversee private event rentals or off-site events.

DUTIES AND RESPONSIBIUTIES:

• Collaborates with the Director of Development and departments across MOSI to plan and execute museum-produced events that support MOSI's mission, increase attendance, generate revenue, and strengthen community engagement.
• Develops event concepts, timelines, budgets, layouts, run-of-show documents, and operational plans.
• Identifies, solicits, and secures vendors, community partners, exhibitors, performers, and other event participants.
• Serves as the primary point of contact for event participants, coordinating requirements, schedules, setup needs, insurance documentation, and day-of logistics.
• Assists with sponsor benefit and recognition fulfillment as designated by the Director of Development, including coordinating signage and ensuring approved benefits are provided.
• Coordinates event supplies and services, including obtaining quotes, placing orders, purchasing supplies, arranging rentals, and tracking expenses.
• Provides hands-on event support, including decorating spaces, purchasing and distributing ice and other supplies, setting up and breaking down event areas, operating basic sound equipment, and overseeing on-site activities.
• Coordinates with internal departments to promote events, maximize attendance, and ensure operational readiness.
• Ensures events comply with MOSI policies and applicable insurance, health, safety, and facility requirements.
• Troubleshoots issues before and during events to ensure programs run safely and smoothly.
• Maintains accurate and organized electronic files, calendars, vendor records, correspondence, contracts, invoices, and other event documentation.
• Conducts post-event follow-up with vendors, sponsors, partners, and staff; gathers feedback and evaluates event outcomes to identify opportunities for improvement.
• Provides cross-functional support to the Development team for MOSI-produced events, special exhibitions, Dome programming, and other organizational initiatives as needed.
• Works a flexible schedule, including evenings, weekends, and holidays, as required for MOSI events.
• Performs other duties as assigned.

QUALIFICATIONS

• Bachelor's degree or equivalent professional experience in event management, hospitality, nonprofit management, or a related field preferred.
• Previous experience planning and executing events from concept through completion required.
• Experience in nonprofit development, fundraising, sponsorship fulfillment, marketing, or community engagement preferred.
• Excellent written and verbal communication skills.
• Strong organizational, time-management, decision-making, and problem-solving skills, with the ability to manage multiple events and deadlines simultaneously.
• Strong attention to detail and the ability to anticipate and respond to the needs of attendees, vendors, sponsors, partners, and other stakeholders.
• Ability to collaborate effectively across departments and provide leadership during event execution.
• Creative, flexible, resourceful, and willing to provide hands-on event support, including setup, breakdown, decorating, purchasing supplies, and operating basic sound equipment.
• Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
• Experience with TAM or comparable customer relationship management software, Jotform, and Canva preferred.
• Commitment to providing a positive guest experience.
• Ability to work a flexible schedule, including evenings, weekends, and holidays, as required.

COMPETENCIES:

• ELICIT-Embodies MOSI's values of Enjoyment, Learning, Impact, Collaboration, Innovation, and Trust; Exudes enthusiasm and creativity; Exhibits sharp critical thinking skills with an openness to diverse opinions and respectful discourse; Practices continuous respect, professionalism, intellectual honesty, integrity, and ethical conduct.
• Customer Service--Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Oral Communication--Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Written Communication--Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Teamwork--Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Adaptability--Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Business Acumen--Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
• Organizational Support--Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
• Strategic Thinking--Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
• Motivation--Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
• Planning/Organizing--Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Dependability--Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

• Professionalism--Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

• Attendance/Punctuality--Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Frequently required to stand and walk.
• Occasionally lift/push/carry items up to 35 pounds.
• Frequently required to talk and hear.
• Occasionally required to climb, balance, bend, stoop, kneel or crawl.
• Frequently works in environments with elevated noise levels, particularly during event setup and execution.
• Must be able to perform event setup and breakdown activities safely.

BENEFITS

MOSI offers a robust and comprehensive benefit package plan to full time employees. Benefits begin on the first day of the month following 60 days and include:

Health, Vision, Dental, Short term disability, Long term disability, Life insurance

Basic plans of each category are at no cost to the employee. Other employee options of coverage available as well as dependent coverage paid via payroll deduction.

Optional Insurance

A range of plans including Group Accident, Critical Illness, and Hospital Indemnity are available.

401(k) Retirement Plan

MOSI has a 401(k) Plan in place to help employees save for retirement. Employees become eligible in the Plan after six months. After that time, MOSI will contribute 3% of your salary and will match your employee contribution up to 4%.

Paid Time Off (PTO)

MOSI believes that employees should have opportunities to enjoy time away from work to help balance their lives, and also recognizes that employees have diverse needs for time off from work. A generous and flexible amount of hours are available for full time employees to use that works best into their schedule.

MOSI Membership

Complimentary annual family membership

Local Memberships

Complimentary annual family membership to Florida Aquarium, Glazier Children's Museum, and ZooTampa at Lowry Park

Attraction Share

MOSI participates in the program through the Florida Attraction Association which allows MOSI employees and their guests (up to 3) entrance free of charge or at a considerable discount, to the top attractions in Florida. More information is available: https://attractionshare.showare.com/