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Mortgage Processing Assistant Jobs in Raleigh, NC

Truist

Loan Originator Assistant

Raleigh, NC · On-site

$36K - $45K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... mortgage loan process. 5. Manage phone calls from clients and referral sources and answer questions, or direct caller to appropriate associate based on need. Assist with research and solution of ...

Truist

Loan Originator Assistant

Cary, NC · On-site

$34K - $43K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... mortgage loan process. 5. Manage phone calls from clients and referral sources and answer questions, or direct caller to appropriate associate based on need. Assist with research and solution of ...

DR Horton

Administrative Assistant-FS

Durham, NC · On-site

$17.50 - $23.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Company also provides mortgage financing and title services for homebuyers through its mortgage ... Prepare presentations, special reports, memoranda, word processing, spreadsheets, etc. * Compose ...

DR Horton, Inc.

Administrative Assistant-FS

Durham, NC · On-site

$17.50 - $23.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Company also provides mortgage financing and title services for homebuyers through its mortgage ... Prepare presentations, special reports, memoranda, word processing, spreadsheets, etc. * Compose ...

HomeServices of America

Title Assistant

Cary, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... processing. (5-10%) * Process mail and courier deliveries, and help with mailings. (5-10%) * ... Knowledge of real estate, title and/or mortgage business helpful. * Knowledge of legal descriptions ...

HomeServices of America

Title Assistant

Cary, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... processing. (5-10%) * Process mail and courier deliveries, and help with mailings. (5-10%) * ... Knowledge of real estate, title and/or mortgage business helpful. * Knowledge of legal descriptions ...

HomeServices of America

Title Assistant

Cary, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... processing. (5-10%) * Process mail and courier deliveries, and help with mailings. (5-10%) * ... Knowledge of real estate, title and/or mortgage business helpful. * Knowledge of legal descriptions ...

Toll Brothers, Inc.

Sales Consultant

Chapel Hill, NC · On-site

  • Medical

  • Dental

  • Retirement

Partner with the design studio team to meet business objectives and enhance the customer experience * Assist in facilitating mortgage process with TBI Mortgage, which can include: * On the front end, ...

Toll Brothers, Inc.

Sales Consultant

Chapel Hill, NC · On-site

  • Medical

  • Dental

  • Retirement

Partner with the design studio team to meet business objectives and enhance the customer experience * Assist in facilitating mortgage process with TBI Mortgage, which can include: * On the front end, ...

Equifax

Administrative Assistant

Clayton, NC · Hybrid

$15.25 - $20.75/hr

  • Medical

  • Retirement

  • PTO

... Solutions and Mortgage, you will act as a strategic operational partner managing executive ... Drive expense management and invoice processing workflows to ensure compliance and budget tracking.

First Horizon Bank

Relationship Banker

Raleigh, NC · On-site

$16.25 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... mortgage, wealth, private client, and business banking. * Proactive Client Outreach: Conduct ... Operational efficiency * Assist in conducting and/or participating in meetings to promote sales ...

First Horizon Bank

Relationship Banker- Float

Durham, NC · On-site

$16.75 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... mortgage, wealth, private client, and business banking. * Proactive Client Outreach: Conduct ... Operational efficiency * Assist in conducting and/or participating in meetings to promote sales ...

First Horizon Bank

UNIVERSAL BANKER

Cary, NC

$17.75 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Open and process new demand and time deposit accounts including savings accounts, IRAs ... F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent ...

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All JobsMortgage Processing JobsMortgage Processing Assistant JobsMortgage Processing Assistant Jobs in Raleigh, NC

Mortgage Processing Assistant information

See Raleigh, NC salary details

$27.7K

$36.9K

$45.7K

How much do mortgage processing assistant jobs pay per year?

As of Aug 16, 2026, the average yearly pay for mortgage processing assistant in Raleigh, NC is $36,892.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,500.00 and $38,900.00 per year, depending on experience, location, and employer.

What is a mortgage processing assistant?

Mortgage Processing Assistants are administrative professionals who support mortgage loan processors and officers throughout the home loan process. Their duties typically include gathering and verifying borrower documentation, preparing files for underwriting, communicating with clients and third parties, and ensuring all paperwork complies with regulatory standards. They play a crucial role in keeping the mortgage application process organized and on track, helping ensure loans close on time. This position requires strong attention to detail, good communication skills, and familiarity with financial documentation.

What skills and qualifications are needed to be a mortgage processing assistant?

To thrive as a Mortgage Processing Assistant, you need attention to detail, organizational skills, and a basic understanding of mortgage and financial documentation, often supported by a high school diploma or equivalent. Familiarity with loan origination software, document management systems, and sometimes knowledge of compliance regulations or certifications like NMLS can be beneficial. Strong communication, time management, and customer service skills help you work effectively with loan officers, applicants, and underwriters. These skills ensure timely, accurate processing of loan files, contributing to smooth transactions and client satisfaction.

What are common challenges faced by mortgage processing assistants and how can they be managed?

Mortgage Processing Assistants often encounter challenges such as handling tight deadlines, managing a high volume of documentation, and ensuring compliance with changing regulations. Effective organization and attention to detail are crucial, as missing or incorrect paperwork can delay loan approvals. Collaborating closely with loan officers, underwriters, and clients helps streamline the process and resolve issues quickly. Staying updated on industry guidelines and using digital tools for document management can also make daily tasks more manageable.

What is the difference between Mortgage Processing Assistant vs Loan Processor?

AspectMortgage Processing AssistantLoan Processor
CredentialsHigh school diploma; some roles may prefer relevant certificationsHigh school diploma; often preferred to have mortgage or loan processing certifications
Work EnvironmentOffice setting, supporting mortgage processing teamsOffice environment, handling loan applications from start to finish
Employer & IndustryBanks, credit unions, mortgage companiesBanks, mortgage lenders, financial institutions
Search & Comparison IntentRoles supporting mortgage processing, entry-level supportMore comprehensive loan processing, including verification and approval stages

The Mortgage Processing Assistant primarily provides administrative support during the initial stages of mortgage processing, while the Loan Processor handles more detailed tasks like verifying documents and preparing loan files for approval. Both roles are essential in the mortgage industry but differ in scope and responsibilities.

How do you become a mortgage processing assistant?

To become a mortgage processing assistant, candidates typically need a high school diploma or equivalent and should develop skills in data entry, customer service, and familiarity with mortgage documentation. Some employers prefer candidates with experience in banking or loan processing and may require knowledge of mortgage software and basic financial principles. Certification is not mandatory but can enhance job prospects.

Is it hard to be a mortgage processing assistant?

Mortgage processing assistants handle tasks such as reviewing loan documents, verifying borrower information, and coordinating with lenders, which requires attention to detail and organizational skills. The role can involve repetitive tasks and deadlines, but it generally requires basic knowledge of mortgage procedures and proficiency with processing software. The difficulty level depends on experience, workload, and the complexity of individual cases.

Is mortgage processing a stressful job?

Mortgage processing assistants often work in a fast-paced environment where accuracy and attention to detail are essential. The job can be stressful during busy periods or when dealing with tight deadlines, but effective organization and communication skills help manage workload and reduce stress.

What are the most commonly searched types of Mortgage Processing jobs in Raleigh, NC?

The most popular types of Mortgage Processing jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Mortgage Processing Assistant jobs?

Cities near Raleigh, NC with the most Mortgage Processing Assistant job openings:

Mortgage Processing Assistant jobs near you

Loan Originator Assistant

Truist

Raleigh, NC • On-site

$36K - $45K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Truist rating

8.0

Company rating: 8.0 out of 10

Based on 119 frontline employees who took The Breakroom Quiz

71st of 171 rated banks

Job description

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.

Need Help?

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)Please review the following job description:Responsible for assisting high volume Mortgage Loan Originator(s) by providing lending sales and support functions within Truist policies and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Take an active role engaging in activities that increase production, and profitability targets while identifying opportunities to increase revenue through other Truist product and services.
2. Maintain a complete and thorough knowledge of Truist Mortgage policies and procedures as well as loan guidelines utilized by the Bank.
3. Adhere to and comply fully with any and all Truist policies and procedures related to internal and external rules and regulations, and secondary market requirements particularly those established by State and Federal law.
4. Responsible for the receipt and timely delivery of information and documentation to and from borrowers that support the mortgage loan process.
5. Manage phone calls from clients and referral sources and answer questions, or direct caller to appropriate associate based on need. Assist with research and solution of client complaints.
6.Conduct loan pipeline reviews to ensure client's speed-to-decision/close, contractual
deadlines are met, and all compliance related items are addressed.
7.Handles marketing efforts by assisting MLOs with referral management in the Customer Relationship
Management (CRM), special functions planning and possible attendance, preparing/ obtaining fliers,
and other marketing collateral materials.
8.Assist MLO(s) with other requested work related tasks.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Typically 1+ year in banking and/or lending environment with basic knowledge of residential property types
2. Able to perform at a high level in a fast pace environment
3. Solid organizational, verbal and written communication skills
4. Good interpersonal, and customer service skills
5. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
6. Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in this role including new or transfer of registration and acceptable NMLS background check
Preferred Qualifications:
1. Mortgage lending experience
2. Bachelor's degree in Business, Marketing, Accounting, or related studies or equivalent financial salesexperience

OTHER JOB REQUIREMENTS / WORKING CONDITIONS
Sitting/Standing/Walking/Bending/Lifting
Sitting
Constantly (More than 50% of the time)
Standing
Occasionally (Less than 25% of the time)
Walking
Occasionally (Less than 25% of the time)
Bending
Choose an item.
Lifting
Up to 25 lbs.
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Travel
Up to 25%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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About Truist

Sourced by ZipRecruiter

Truist is combining distinctive personal service with investments in innovation to create transformational client experiences. We believe the unique blend of human touch and innovative technology will set us apart, instill confidence, and build deeper levels of trust with our clients

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

2019

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