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Mortgage Processing Assistant Jobs in Raleigh, NC

First Citizens Bank

Mortgage Processor II

Raleigh, NC · Hybrid

$38K - $53K/yr

Mortgage Processing - Verifies the accuracy and completion of all documentation or information ... May assist management with more complex matters and projects. * Collateral Appraisal - Secures a ...

First Citizens Bank

Mortgage Processor II

Raleigh, NC · Hybrid

$38K - $53K/yr

Mortgage Processing - Verifies the accuracy and completion of all documentation or information ... May assist management with more complex matters and projects. * Collateral Appraisal - Secures a ...

First Citizens Bank

Mortgage Processor II

Raleigh, NC · On-site

$38K - $53K/yr

Mortgage Processing - Verifies the accuracy and completion of all documentation or information ... May assist management with more complex matters and projects. * Collateral Appraisal - Secures a ...

First Citizens Bank

Mortgage Processor II

Raleigh, NC · On-site

$38K - $53K/yr

Mortgage Processing - Verifies the accuracy and completion of all documentation or information ... May assist management with more complex matters and projects. * Collateral Appraisal - Secures a ...

TowneBank

Mortgage Loan Officer Assistant

Raleigh, NC · On-site

What You'll Be Doing You'll play a key role in keeping the mortgage process moving efficiently and ... a Loan Officer Assistant or Processor • High school diploma or equivalent • Strong ...

DHI Mortgage

Mortgage Loan Originator

Durham, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Daily Pipeline Management (loan application to funding process) to ensure that the loan process ... Infrequently, assist in resolving post-closing/funding problems * Attend loan closings when ...

First Horizon Bank

Mortgage Loan Officer

Raleigh, NC

  • Medical

  • Dental

  • Vision

  • Retirement

Being a mortgage loan officer is a meaningful role for you to assist both first-time and seasoned ... Assists buyers in the purchase process through closing. Make external and internal sales calls.

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Mortgage Processing Assistant information

See Raleigh, NC salary details

$27.7K

$36.9K

$45.7K

How much do mortgage processing assistant jobs pay per year?

As of Aug 16, 2026, the average yearly pay for mortgage processing assistant in Raleigh, NC is $36,892.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,500.00 and $38,900.00 per year, depending on experience, location, and employer.

What is a mortgage processing assistant?

Mortgage Processing Assistants are administrative professionals who support mortgage loan processors and officers throughout the home loan process. Their duties typically include gathering and verifying borrower documentation, preparing files for underwriting, communicating with clients and third parties, and ensuring all paperwork complies with regulatory standards. They play a crucial role in keeping the mortgage application process organized and on track, helping ensure loans close on time. This position requires strong attention to detail, good communication skills, and familiarity with financial documentation.

What skills and qualifications are needed to be a mortgage processing assistant?

To thrive as a Mortgage Processing Assistant, you need attention to detail, organizational skills, and a basic understanding of mortgage and financial documentation, often supported by a high school diploma or equivalent. Familiarity with loan origination software, document management systems, and sometimes knowledge of compliance regulations or certifications like NMLS can be beneficial. Strong communication, time management, and customer service skills help you work effectively with loan officers, applicants, and underwriters. These skills ensure timely, accurate processing of loan files, contributing to smooth transactions and client satisfaction.

What are common challenges faced by mortgage processing assistants and how can they be managed?

Mortgage Processing Assistants often encounter challenges such as handling tight deadlines, managing a high volume of documentation, and ensuring compliance with changing regulations. Effective organization and attention to detail are crucial, as missing or incorrect paperwork can delay loan approvals. Collaborating closely with loan officers, underwriters, and clients helps streamline the process and resolve issues quickly. Staying updated on industry guidelines and using digital tools for document management can also make daily tasks more manageable.

What is the difference between Mortgage Processing Assistant vs Loan Processor?

AspectMortgage Processing AssistantLoan Processor
CredentialsHigh school diploma; some roles may prefer relevant certificationsHigh school diploma; often preferred to have mortgage or loan processing certifications
Work EnvironmentOffice setting, supporting mortgage processing teamsOffice environment, handling loan applications from start to finish
Employer & IndustryBanks, credit unions, mortgage companiesBanks, mortgage lenders, financial institutions
Search & Comparison IntentRoles supporting mortgage processing, entry-level supportMore comprehensive loan processing, including verification and approval stages

The Mortgage Processing Assistant primarily provides administrative support during the initial stages of mortgage processing, while the Loan Processor handles more detailed tasks like verifying documents and preparing loan files for approval. Both roles are essential in the mortgage industry but differ in scope and responsibilities.

How do you become a mortgage processing assistant?

To become a mortgage processing assistant, candidates typically need a high school diploma or equivalent and should develop skills in data entry, customer service, and familiarity with mortgage documentation. Some employers prefer candidates with experience in banking or loan processing and may require knowledge of mortgage software and basic financial principles. Certification is not mandatory but can enhance job prospects.

Is it hard to be a mortgage processing assistant?

Mortgage processing assistants handle tasks such as reviewing loan documents, verifying borrower information, and coordinating with lenders, which requires attention to detail and organizational skills. The role can involve repetitive tasks and deadlines, but it generally requires basic knowledge of mortgage procedures and proficiency with processing software. The difficulty level depends on experience, workload, and the complexity of individual cases.

Is mortgage processing a stressful job?

Mortgage processing assistants often work in a fast-paced environment where accuracy and attention to detail are essential. The job can be stressful during busy periods or when dealing with tight deadlines, but effective organization and communication skills help manage workload and reduce stress.

What are the most commonly searched types of Mortgage Processing jobs in Raleigh, NC?

The most popular types of Mortgage Processing jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Mortgage Processing Assistant jobs?

Cities near Raleigh, NC with the most Mortgage Processing Assistant job openings:

Mortgage Processing Assistant jobs near you

Mortgage Processor II

First Citizens Bank

Raleigh, NC • Hybrid

$38K - $53K/yr

Full-time

Re-posted 19 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

107th of 171 rated banks

Job description

Overview

This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office.

This position processes mortgage loans, loan applications, and all associated documentation at a higher level of complexity. Validates application information for underwriting purposes and updates department systems accordingly. Prepares approved loans for closing submission, and notifies appropriate parties for action on declined loans. Contributes to protecting the Bank from fraud, misrepresentation, and mortgage loan default through compliance with federal regulations, department policy, and standard procedures. May provide guidance for less experienced associates in the work group.


Responsibilities
  • Mortgage Processing - Verifies the accuracy and completion of all documentation or information necessary for loan closings. Assists in scheduling loan closings and answers questions regarding the mortgage loan process. Places closing conditions on the file and prepares approved loans for the Closing Department. Submits loans recommended for decline to second level review and issues adverse action notices.
  • Loan Operations - Provides ongoing communication to associates and management regarding loan status, conversations with applicants, and outstanding issues. Conveys deficiencies in loan documentation with the necessary parties. Ensures compliance in all operations with applicable guidelines and regulations. May assist management with more complex matters and projects.
  • Collateral Appraisal - Secures a property appraisal and completes the initial review against established checklists.
  • Business Support - Performs a variety of administrative support tasks during the course of mortgage processing.
  • Pipeline Management - Manages a pipeline of active loans by updating and prioritizing activities based on projected loan closing date. Ensures that loans close prior to approval expiration and rate lock expiration.

Qualifications

Bachelor's Degree

-OR-

High School Diploma or GED and 3 years of experience in Mortgage processing

Preferred Qualifications: Mortgage processing experience and experience working with Encompassl

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree

-OR-

High School Diploma or GED and 3 years of experience in Mortgage processing

Preferred Qualifications: Mortgage processing experience and experience working with Encompassl

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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