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Mortgage Operations Manager Jobs in Rochester Hills, MI

Position Overview The Mortgage Loan Originator (MLO) Operations/Licensing Specialist is responsible ... The specialist manages license transfers, new state license applications, renewals, continuing ...

... operations, compliance, or mortgage industry experience. * Working knowledge of NMLS and SAFE Act licensing requirements. * Strong organizational and time management skills. * Excellent attention to ...

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Coach and mentor loan officers to improve productivity, pipeline management, and closing ratios ... You'll be part of a supportive operations team that plays a critical role in ensuring timely ...

Government Senior Underwriter

Troy, MI · On-site +1

$93K - $110K/yr

Acts as a recognized subject matter expert within the Company and partners with management on ... Department Mortgage Operations | Underwriting Role Government Senior Underwriter Locations Troy MI ...

... unmatched operational support, and a commitment to helping our clients achieve their financial ... Position Overview The Mortgage Loan Officer Leader is responsible for managing, mentoring, and ...

Manage and maintain a healthy mortgage pipeline Requirements: * Active NMLS License required ... operational support, and long-term career growth in the Michigan mortgage industry, we invite you ...

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Mortgage Operations Manager information

See Rochester Hills, MI salary details

$21.6K

$79.7K

$263.7K

How much do mortgage operations manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for mortgage operations manager in Rochester Hills, MI is $79,684.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,800.00 and $94,800.00 per year, depending on experience, location, and employer.

What does a mortgage operations manager do?

A Mortgage Operations Manager oversees the daily operations of a mortgage department or team, ensuring that loan processing, underwriting, and closing activities are completed efficiently and in compliance with regulations. They manage staff, develop policies and procedures, and work to optimize workflow to provide excellent customer service. This role often involves coordinating with loan officers, underwriters, and other departments to resolve issues and ensure timely closings. Additionally, they monitor performance metrics and implement process improvements to achieve organizational goals.

What does a mortgage operations manager do?

As a mortgage operations manager, you oversee the loan department at a lending institution. In this position, your responsibilities include managing all aspects of the lending process from application to final approval to repayment of the loan. Your duties also include hiring and training employees and ensuring that they provide adequate client services, follow lending regulations, and meet sales goals. A mortgage operations manager sets goals and creates policies and procedures that other members of the department need to follow. You are also responsible for solving any problems that arise during the lending process.

What are the key skills and qualifications needed to thrive as a mortgage operations manager, and why are they important?

To thrive as a Mortgage Operations Manager, you need in-depth knowledge of mortgage lending processes, regulatory compliance, and team leadership, typically backed by a bachelor’s degree in finance or business. Proficiency with loan origination systems (LOS), mortgage software, and industry compliance tools is essential. Strong organizational skills, attention to detail, and effective communication help manage teams and ensure smooth loan processing. These capabilities are crucial for meeting regulatory standards, minimizing risk, and delivering exceptional service to clients and stakeholders.

What are some common challenges faced by mortgage operations managers in maintaining efficient loan processing workflows?

Mortgage Operations Managers often encounter challenges such as balancing high loan volumes with strict regulatory compliance and tight deadlines. They must ensure that their teams maintain accuracy and consistency in documentation while adapting to frequent changes in lending policies. Effective communication and coordination with underwriters, loan officers, and compliance teams are crucial to prevent bottlenecks and keep processes moving smoothly. Implementing technology solutions and ongoing training can help address these challenges and promote workflow efficiency.

What is the difference between Mortgage Operations Manager vs Mortgage Loan Processor?

AspectMortgage Operations ManagerMortgage Loan Processor
Primary RoleOversees mortgage operations, manages teams, ensures compliancePrepares and verifies loan documentation, processes individual mortgage applications
Required SkillsLeadership, compliance knowledge, operational managementAttention to detail, document review, customer service
Work EnvironmentOffice-based, managerial setting within banks or lendersOffice-based, processing departments in mortgage companies
CertificationsOften requires mortgage or financial certifications, managerial experienceMortgage licensing, loan processing certifications often preferred

The Mortgage Operations Manager focuses on overseeing the entire mortgage process and managing teams, while the Mortgage Loan Processor handles the detailed work of preparing and verifying loan documents. Both roles are essential in the mortgage industry but differ in scope and responsibilities.

What cities near Rochester Hills, MI are hiring for Mortgage Operations Manager jobs?

Cities near Rochester Hills, MI with the most Mortgage Operations Manager job openings:

Infographic showing various Mortgage Operations Manager job openings in Rochester Hills, MI as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $79,684 per year, or $38.3 per hour.

Mortgage Operations Specialist

Lit Financial

Troy, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Job Title: Mortgage Licensing Specialist
Company: LitFinancial
Location: Troy, MI
Position Type: Full-time
Reports To: Senior Mortgage Trainer
LitFinancial is on a mission to be the most client focused mortgage company in the industry. As of 2025, LitFinancial has earned a perfect 5-star review with the Better Business Bureau and a 4.9 rating with hundreds of reviews from Google by delivering a world class experience. LitFinancial is a dynamic organization built with go-getters who are passionate, hardworking, and honest which fuels an incredible environment.
Position Overview:
The Mortgage Loan Originator (MLO) Operations/Licensing Specialist is responsible for the administration and maintenance of all MLO licensing activities across multiple states. This role ensures new and existing Loan Originators remain properly licensed and compliant with federal and state licensing requirements. The specialist manages license transfers, new state license applications, renewals, continuing education requirements, and required pre-licensing education while serving as the primary internal resource for licensing-related questions.
The ideal candidate is highly organized, detail-oriented, and capable of managing multiple deadlines in a fast-paced environment with minimal supervision.
Key Responsibilities:
  • Coordinate and process MLO license transfers for newly hired Loan Originators.
  • Manage new state license applications through the Nationwide Multistate Licensing System (NMLS).
  • Oversee annual license renewal process for all licensed team members.
  • Monitor licensing expiration dates and ensure timely renewals.
  • Track Continuing Education (CE) requirements and proactively notify employees of upcoming deadlines.
  • Monitor completion of required SAFE pre-licensing education for new Loan Originators.
  • Ensure all licensing documentation is complete, accurate, and submitted on time.
  • Maintain accurate licensing records for all MLOs.
  • Assist Loan Originators with NMLS account updates and licensing questions.
  • Research and stay current on state-specific licensing requirements and regulatory changes.
  • Coordinate fingerprinting, background checks, and other licensing prerequisites as required.
  • Work closely with Recruiting, Human Resources, Compliance, and Sales Leadership to ensure licensing timelines align with onboarding and business needs.
  • Generate reports on licensing status, expirations, pending applications, and compliance metrics.
  • Maintain confidential employee licensing information.
  • Identify opportunities to improve licensing workflows and increase efficiency.
  • Perform additional administrative and compliance-related duties as assigned.

Qualifications
  • 1+ years of mortgage licensing, mortgage operations, compliance, or mortgage industry experience.
  • Working knowledge of NMLS and SAFE Act licensing requirements.
  • Strong organizational and time management skills.
  • Excellent attention to detail with the ability to manage multiple deadlines simultaneously.
  • Strong written and verbal communication skills.
  • Proficiency with Microsoft Office Suite (Excel, Outlook, Word).
  • Ability to work independently with minimal supervision and take ownership of responsibilities.
  • Strong problem-solving and critical-thinking skills.
Preferred Skills
  • Experience managing multi-state MLO licensing preferred.
  • Experience in a mortgage brokerage or mortgage banking environment.
  • Familiarity with state regulatory agencies and licensing requirements.
  • Experience using HRIS systems such as Rippling or similar platforms.
What We Offer:
  • Competitive salary plus performance bonuses
  • Health, dental, and vision insurance
  • 401(k)
  • Paid time off and holidays
  • Supportive and collaborative team environment
  • Opportunities for career advancement