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Mortgage Operations Manager Jobs in Rochester Hills, MI

Lit Financial

Mortgage Licensing Specialist

Troy, MI · On-site

... operations, compliance, or mortgage industry experience. * Working knowledge of NMLS and SAFE Act licensing requirements. * Strong organizational and time management skills. * Excellent attention to ...

American First Funding

Be Seen First

Mortgage Sales Trainer

Southfield, MI · On-site

$25/hr

Coach and mentor loan officers to improve productivity, pipeline management, and closing ratios ... You'll be part of a supportive operations team that plays a critical role in ensuring timely ...

New

AD Mortgage

Government Senior Underwriter

Troy, MI · On-site +1

$93K - $110K/yr

Acts as a recognized subject matter expert within the Company and partners with management on ... Department Mortgage Operations | Underwriting Role Government Senior Underwriter Locations Troy MI ...

Mortgagepros Llc

Mortgage Sales Director

Troy, MI · On-site

... unmatched operational support, and a commitment to helping our clients achieve their financial ... Position Overview The Mortgage Loan Officer Leader is responsible for managing, mentoring, and ...

Community 1 Lending

Mortgage Loan Officer

Troy, MI · On-site

Manage and maintain a healthy mortgage pipeline Requirements: * Active NMLS License required ... operational support, and long-term career growth in the Michigan mortgage industry, we invite you ...

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Showing results 1-20

All JobsMortgage Operations JobsMortgage Operations Manager JobsMortgage Operations Manager Jobs in Rochester Hills, MI

Mortgage Operations Manager information

See Rochester Hills, MI salary details

$21.6K

$79.7K

$263.7K

How much do mortgage operations manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for mortgage operations manager in Rochester Hills, MI is $79,684.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,800.00 and $94,800.00 per year, depending on experience, location, and employer.

What is the difference between Mortgage Operations Manager vs Mortgage Loan Processor?

AspectMortgage Operations ManagerMortgage Loan Processor
Primary RoleOversees mortgage operations, manages teams, ensures compliancePrepares and verifies loan documentation, processes individual mortgage applications
Required SkillsLeadership, compliance knowledge, operational managementAttention to detail, document review, customer service
Work EnvironmentOffice-based, managerial setting within banks or lendersOffice-based, processing departments in mortgage companies
CertificationsOften requires mortgage or financial certifications, managerial experienceMortgage licensing, loan processing certifications often preferred

The Mortgage Operations Manager focuses on overseeing the entire mortgage process and managing teams, while the Mortgage Loan Processor handles the detailed work of preparing and verifying loan documents. Both roles are essential in the mortgage industry but differ in scope and responsibilities.

What does a mortgage operations manager do?

A Mortgage Operations Manager oversees the daily operations of a mortgage department or team, ensuring that loan processing, underwriting, and closing activities are completed efficiently and in compliance with regulations. They manage staff, develop policies and procedures, and work to optimize workflow to provide excellent customer service. This role often involves coordinating with loan officers, underwriters, and other departments to resolve issues and ensure timely closings. Additionally, they monitor performance metrics and implement process improvements to achieve organizational goals.

What does a mortgage operations manager do?

As a mortgage operations manager, you oversee the loan department at a lending institution. In this position, your responsibilities include managing all aspects of the lending process from application to final approval to repayment of the loan. Your duties also include hiring and training employees and ensuring that they provide adequate client services, follow lending regulations, and meet sales goals. A mortgage operations manager sets goals and creates policies and procedures that other members of the department need to follow. You are also responsible for solving any problems that arise during the lending process.

What are some common challenges faced by mortgage operations managers in maintaining efficient loan processing workflows?

Mortgage Operations Managers often encounter challenges such as balancing high loan volumes with strict regulatory compliance and tight deadlines. They must ensure that their teams maintain accuracy and consistency in documentation while adapting to frequent changes in lending policies. Effective communication and coordination with underwriters, loan officers, and compliance teams are crucial to prevent bottlenecks and keep processes moving smoothly. Implementing technology solutions and ongoing training can help address these challenges and promote workflow efficiency.

What are the key skills and qualifications needed to thrive as a mortgage operations manager, and why are they important?

To thrive as a Mortgage Operations Manager, you need in-depth knowledge of mortgage lending processes, regulatory compliance, and team leadership, typically backed by a bachelor’s degree in finance or business. Proficiency with loan origination systems (LOS), mortgage software, and industry compliance tools is essential. Strong organizational skills, attention to detail, and effective communication help manage teams and ensure smooth loan processing. These capabilities are crucial for meeting regulatory standards, minimizing risk, and delivering exceptional service to clients and stakeholders.
More about Mortgage Operations Manager jobs
What cities near Rochester Hills, MI are hiring for Mortgage Operations Manager jobs? Cities near Rochester Hills, MI with the most Mortgage Operations Manager job openings:
Mortgage Operations Manager jobs near you
Infographic showing various Mortgage Operations Manager job openings in Rochester Hills, MI as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $79,684 per year, or $38.3 per hour.

Mortgage Sales Manager

Community Choice Credit Union

Farmington, MI • On-site

$83K - $103K/yr

Full-time

Re-posted 14 days ago

Job description

Mortgage Sales Manager
Compensation starting at 83,000/annually (Base Pay + Variable Comp)
Sponsorship: This position is not eligible for immigration sponsorship.

Join Our Team as a Mortgage Sales Manager at Community Choice Credit Union!
At Community Choice Credit Union, we believe in helping our neighbors achieve the life they desire. By living out our purpose and core values, we create meaningful connections with our members and provide outstanding service. If you're a dynamic, results-driven leader with a passion for mortgage lending and team development, we invite you to apply for the role of Mortgage Sales Manager and become part of a team that’s committed, credible, charitable, and united.

???? Formal Application:
The formal application can be found attached to this posting. Please review and complete it to take the next step toward joining our team!

What You'll Do as a Mortgage Sales Manager:
• Maintain personal mortgage production by originating residential loans while meeting volume, revenue, and quality expectations.
• Lead, coach, and develop a high-performing team of Mortgage Consultants to achieve production, revenue, and service goals.
• Recruit, hire, onboard, and retain top mortgage talent aligned with organizational growth strategies.
• Build and maintain strong referral networks with realtors, builders, financial advisors, and community partners.
• Oversee pipeline management and track key performance metrics such as loan volume, pull-through rates, cycle time, and member experience.
• Provide ongoing sales coaching, training, and performance feedback to elevate individual and team effectiveness.
• Ensure compliance with all federal, state, investor, and credit union policies, including NMLS and underwriting guidelines.
• Partner with mortgage operations, underwriting, and processing teams to ensure timely closings and high-quality loan delivery.
• Monitor loan quality, documentation, and post-closing performance, addressing issues proactively.
• Stay current on mortgage products, pricing, market trends, and local real estate conditions.
• Promote adoption of technology and streamlined processes to improve efficiency and scalability.
• Represent the credit union in the community through networking, events, and industry engagement.

What We're Looking For:
• Strong sales leadership skills with the ability to drive production and close opportunities.
• Proven ability to inspire, coach, and develop a high-performing team.
• Results-driven mindset with a strong sense of urgency and accountability.
• Ability to build and maintain referral relationships and grow a self-generated pipeline.
• Strong decision-making, problem-solving, and organizational skills.
• Commitment to delivering exceptional member service and experience.
• Alignment with our core values: committed, charitable, credible, and united.

Qualifications:
• High school diploma or GED required.
• Preferred certifications: Mortgage Bankers Association (CMB) or Certified Residential Mortgage Specialist (CRMS).
• 5–10 years of mortgage origination experience with a proven track record of self-sourcing and closing loan volume.
• Demonstrated success in building referral networks and managing a diverse loan pipeline.
• Prior leadership or coaching experience with the ability to develop others and drive team performance.

Why Join Us?
• Hybrid work eligibility offering flexibility and work-life balance.
• A supportive, collaborative, and performance-driven culture.
• Opportunities to lead, grow, and make a meaningful impact.
• Be part of a purpose-driven organization committed to helping members and communities thrive.

Ready to Make a Difference?
Apply today using the attached formal application and start your journey with Community Choice Credit Union. Together, we can help our neighbors achieve the lives they desire!

Important Message for Applicants:
To make sure you don’t miss any updates about your application, please check your email spam or junk folder if you don’t see messages from us. We’re excited to connect with you and keep you informed every step of the way!