Mortgage Operations Manager Jobs in Delaware (NOW HIRING)

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Balance Sheet Specialist within PNC's Finance organization, you will be based in either Pittsburgh, PA or Delaware, supporting key balance sheet management and financial operations activities.
PNC is seeking a detail-oriented and analytically driven Balance Sheet Specialist to join the ALM Valuations team. This role plays a critical part in supporting the valuation, financial reporting, risk analysis, and governance of Commercial Mortgage Servicing Rights (CMSR), a significant balance sheet asset tied to the servicing of commercial real estate loans.
The successful candidate will leverage strong financial modeling, accounting, and data analytics skills to evaluate the performance and fair value of CMSR assets, support regulatory and management reporting, and identify emerging trends and risks within the commercial real estate portfolio. Responsibilities include performing valuation analyses, preparing journal entries and balance sheet reporting, monitoring portfolio performance, conducting P&L attribution analysis, and supporting key business decisions related to servicing rights acquisitions and bidding activities.
This position offers the opportunity to work closely with business partners, valuation experts, technology teams, external vendors, and senior stakeholders to enhance valuation methodologies, automate reporting processes, and strengthen model governance practices. The role also contributes to model monitoring, back-testing, documentation, and interactions with risk management, audit, and regulatory partners. Candidates will have the opportunity to expand their expertise across additional ALM Valuations functions, including Residential Mortgage Servicing Rights (RMSR) Valuations and Price Testing.
The ideal candidate will possess a strong foundation in finance, accounting, valuation, and financial reporting, with experience in financial modeling and data analysis. Familiarity with tools such as Hyperion, Essbase, Oracle, Python, or VBA is a plus. This role is well-suited for professionals seeking exposure to complex balance sheet management, valuation analytics, and strategic decision-making within a large financial institution.
Successful candidates will have a bachelor's degree in Finance, Accounting, Economics, or a related field, along with experience in financial reporting, financial modeling, and data analysis. Familiarity with Hyperion, Essbase, Oracle, Python, or VBA is beneficial but not required.
This role may be located in Pittsburgh, PA, or Delaware and requires employees to work on-site five days per week.PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description

• Executes business strategy and coordinates responses and remediation activities. Performs financial analysis, conducts research and prepares and delivers presentations. Participates in stress testing efforts.
• Researches and collects information for PNC's Balance Sheet.
• Analyzes, reviews and presents risk analytics including documentation and templates to senior team members.
• Influences lines of business in understanding specific line items of PNCs balance sheet and income statements. Works with various review teams including model risk management, internal and external audit, and regulators.
• Coordinates responses and remediation activities. Manages processes.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred SkillsBudget Management, Cash Flow Statements, Credit Risk Analysis, Generally Accepted Accounting Principles (GAAP), Managerial Finance, Oracle Hyperion Enterprise, Public Accounting, Revenue RecognitionCompetenciesAsset and Liability Management (ALM), Decision Making and Critical Thinking, Effective Communications, Liquidity Management, Market Risk, Regulatory Environment - Financial ServicesWork ExperienceRoles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationBachelorsCertificationsNo Required Certification(s)LicensesNo Required License(s)Pay TransparencyBase Salary: $86,500.00 - $158,125.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.Application WindowGenerally, this opening is expected to be posted for two business days from 08/07/2026, although it may be longer with business discretion.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visitpncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.