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Mortgage Operations Manager Jobs in Delaware (NOW HIRING)

Launch Your Career in Mortgage Sales The NextGen Loan Officer Associate (LOA) role is an ... Use CRM, LOS, and digital tools to manage leads and workflows * Leverage AI and automation to ...

Senior Relationship Banker

Newport, DE · On-site

$24.87 - $41.45/hr

Build relationships with non-branch business partners (e.g. business bankers, mortgage loan ... operational, product, and system changes/enhancements, as well as demonstrate good risk management ...

Build relationships with non-branch business partners (e.g. business bankers, mortgage loan ... operational, product, and system changes/enhancements, as well as demonstrate good risk management ...

... mortgage assets. The successful candidate will serve as a central point of coordination between internal counsel, operations, relationship management, and outside parties to ensure timely and ...

... mortgage assets. The successful candidate will serve as a central point of coordination between internal counsel, operations, relationship management, and outside parties to ensure timely and ...

... mortgage assets. The successful candidate will serve as a central point of coordination between internal counsel, operations, relationship management, and outside parties to ensure timely and ...

... operational, and technology consulting and operations support. We work with some of the world ... Mortgage and/or financial services call center experience is a plus. * Bilingual Spanish is a plus.

Showing results 21-40

Mortgage Operations Manager information

See Delaware salary details

$23.5K

$86.6K

$286.7K

How much do mortgage operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for mortgage operations manager in Delaware is $86,646.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $103,100.00 per year, depending on experience, location, and employer.

What is the difference between Mortgage Operations Manager vs Mortgage Loan Processor?

AspectMortgage Operations ManagerMortgage Loan Processor
Primary RoleOversees mortgage operations, manages teams, ensures compliancePrepares and verifies loan documentation, processes individual mortgage applications
Required SkillsLeadership, compliance knowledge, operational managementAttention to detail, document review, customer service
Work EnvironmentOffice-based, managerial setting within banks or lendersOffice-based, processing departments in mortgage companies
CertificationsOften requires mortgage or financial certifications, managerial experienceMortgage licensing, loan processing certifications often preferred

The Mortgage Operations Manager focuses on overseeing the entire mortgage process and managing teams, while the Mortgage Loan Processor handles the detailed work of preparing and verifying loan documents. Both roles are essential in the mortgage industry but differ in scope and responsibilities.

What does a mortgage operations manager do?

A Mortgage Operations Manager oversees the daily operations of a mortgage department or team, ensuring that loan processing, underwriting, and closing activities are completed efficiently and in compliance with regulations. They manage staff, develop policies and procedures, and work to optimize workflow to provide excellent customer service. This role often involves coordinating with loan officers, underwriters, and other departments to resolve issues and ensure timely closings. Additionally, they monitor performance metrics and implement process improvements to achieve organizational goals.

What does a mortgage operations manager do?

As a mortgage operations manager, you oversee the loan department at a lending institution. In this position, your responsibilities include managing all aspects of the lending process from application to final approval to repayment of the loan. Your duties also include hiring and training employees and ensuring that they provide adequate client services, follow lending regulations, and meet sales goals. A mortgage operations manager sets goals and creates policies and procedures that other members of the department need to follow. You are also responsible for solving any problems that arise during the lending process.

What are some common challenges faced by mortgage operations managers in maintaining efficient loan processing workflows?

Mortgage Operations Managers often encounter challenges such as balancing high loan volumes with strict regulatory compliance and tight deadlines. They must ensure that their teams maintain accuracy and consistency in documentation while adapting to frequent changes in lending policies. Effective communication and coordination with underwriters, loan officers, and compliance teams are crucial to prevent bottlenecks and keep processes moving smoothly. Implementing technology solutions and ongoing training can help address these challenges and promote workflow efficiency.

What are the key skills and qualifications needed to thrive as a mortgage operations manager, and why are they important?

To thrive as a Mortgage Operations Manager, you need in-depth knowledge of mortgage lending processes, regulatory compliance, and team leadership, typically backed by a bachelor’s degree in finance or business. Proficiency with loan origination systems (LOS), mortgage software, and industry compliance tools is essential. Strong organizational skills, attention to detail, and effective communication help manage teams and ensure smooth loan processing. These capabilities are crucial for meeting regulatory standards, minimizing risk, and delivering exceptional service to clients and stakeholders.
What are the most commonly searched types of Mortgage Operations jobs in Delaware? The most popular types of Mortgage Operations jobs in Delaware are:
What are popular job titles related to Mortgage Operations Manager jobs in Delaware? For Mortgage Operations Manager jobs in Delaware, the most frequently searched job titles are:
What cities in Delaware are hiring for Mortgage Operations Manager jobs? Cities in Delaware with the most Mortgage Operations Manager job openings:
Infographic showing various Mortgage Operations Manager job openings in Delaware as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $86,646 per year, or $41.7 per hour.

Strategic Finance Manager - Home Equity Lending

Citizens

Newark, DE • On-site

$99K - $127K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago


Job description

Finance Manager / Assistant Vice President - Home Equity Strategic Finance & Portfolio Analytics

Position Summary

The Finance Manager / Assistant Vice President serves as the lead finance partner helping develop a new originate-to-sell platform supporting Home Equity growth initiatives, off balance-sheet funding, secondary market execution, and portfolio optimization strategies. This role is responsible for evaluating the financial performance of Home Equity production across both balance sheet and distribution channels, developing transaction and profitability models, supporting capital allocation decisions, and delivering executive insights that influence business strategy.

The position works closely with Home Equity leadership, Capital Markets, Treasury, Risk, and Operations to evaluate product economics, funding strategies, loan sale opportunities, servicing economics, balance sheet impacts, and long-term profitability.

The ideal candidate combines strong financial modeling capabilities, originate-to-sell lending experience, banking and consumer lending knowledge, and the ability to navigate complex cross-functional initiatives. This individual will translate production trends, capital considerations, accounting implications, and market opportunities into actionable recommendations for senior leadership.


Primary Responsibilities

Strategic Finance & Distribution Analytics

  • Lead financial analysis supporting Home Equity distribution strategies, loan sales, strategic partnerships, and alternative funding structures.
  • Develop segment-level economic models evaluating profitability, capital efficiency, liquidity impacts, and long-term shareholder return.
  • Analyze gain-on-sale economics, servicing economics, fee revenue streams, retained interests, and ongoing portfolio profitability.
  • Assess tradeoffs between holding assets on balance sheet versus distributing assets through secondary market channels.
  • Support business case development for new products, customer segments, pricing strategies, and growth initiatives.
  • Partner with Capital Markets to evaluate investor economics, transaction pricing, execution assumptions, and market conditions.

Portfolio & Profitability Analytics

  • Evaluate return on capital, economic profit, and balance sheet optimization opportunities.
  • Evaluate portfolio production assumptions, funding forecasts, pricing impacts, and balance sheet growth opportunities.
  • Provide recommendations regarding changes in volume, pricing, profitability, and portfolio strategy. 

Executive Reporting & Strategic Decision Support

  • Produce executive-level reports, scorecards, dashboards, and management presentations.
  • Deliver daily, monthly, and strategic reporting related to Home Equity volume, profitability, market share, production performance, and forecast variance.

Data Management & Business Intelligence

  • Lead development and maintenance of reporting processes, forecasting tools, financial models, Tableau dashboards, and Essbase-based reporting.
  • Ensure data accuracy and consistency across reporting platforms and forecasting systems.
  • Create and maintain documented procedures supporting business continuity and process governance

Required Qualifications

  • Bachelor's degree in Finance, Accounting, Economics, Business, Mathematics, or related discipline.
  • Progressive experience in financial planning and analysis in Consumer Lending, Home Equity, Mortgage finance or capital markets, or related analytical functions.
  • Advanced financial modeling and forecasting expertise.
  • Advanced Excel skills and experience with reporting and analytics platforms.
  • Experience presenting financial findings to senior leadership.

Preferred Qualifications

  • MBA, CFA, CPA, or other advanced financial designation.
  • Experience with Essbase, Tableau, Dodeca, SQL-based reporting, and financial planning systems.
  • Strong knowledge of Home Equity / Mortgage origination, servicing, secondary marketing, and portfolio economics. 

Hours & Work Schedule

  • Hours per Week: 40
  • Schedule: Monday through Friday

Pay Transparency

  • The salary range for this position is $99,000-$127,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to, the budget, work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits .

Work Authorization: 
This role is not eligible for new employer sponsored or current H-1 B visa holders. Applicants, including current OPT, L and other visa holders, must be authorized to work in the U.S. without the need for new employer sponsorship for themselves or their spouses now and in the future.

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Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

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Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.