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Mortgage Operations Assistant Jobs in Riverside, RI

Baycoast Bank

Assistant Branch Manager I

Fall River, MA · On-site

$48K - $62K/yr

Assistant Branch Manager Location: Fall River, Massachusetts Lead, Grow, and Make an Impact Are you ... mortgage, and financial services - Participate in community outreach and networking Operations ...

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Mortgage Operations Assistant information

See Riverside, RI salary details

$10

$19

$30

How much do mortgage operations assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for mortgage operations assistant in Riverside, RI is $19.45, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $21.92 per hour, depending on experience, location, and employer.

What is a mortgage operations assistant?

Mortgage Operations Assistants are professionals who support the mortgage process by handling administrative tasks, coordinating documentation, and assisting loan officers and underwriters. They help ensure that all required paperwork is complete, accurate, and submitted on time, facilitating smooth loan processing. Their role often includes managing files, communicating with clients, and following up on outstanding information. By streamlining operations, they help expedite mortgage approvals and closings.

How does a mortgage operations assistant typically collaborate with loan officers and underwriters during the loan process?

A Mortgage Operations Assistant plays a crucial support role by coordinating communication and documentation between loan officers, underwriters, and other stakeholders. They often collect and verify required documents, update loan files, and ensure all paperwork is completed accurately and in a timely manner. This collaboration helps streamline the loan approval process, minimize delays, and maintain compliance with regulatory standards. Regular check-ins and clear communication are essential to keeping the loan pipeline moving efficiently.

What are the key skills and qualifications needed to thrive as a mortgage operations assistant, and why are they important?

To thrive as a Mortgage Operations Assistant, you need strong organizational skills, attention to detail, and a basic understanding of mortgage processing, often supported by a high school diploma or equivalent. Familiarity with loan origination systems (LOS), document management software, and common office applications is typically required. Excellent communication, time management, and problem-solving abilities help you coordinate effectively with loan officers, clients, and other stakeholders. These skills enable accurate processing, timely documentation, and efficient support of the mortgage workflow, ensuring smooth loan transactions.

What is the difference between Mortgage Operations Assistant vs Mortgage Loan Processor?

AspectMortgage Operations AssistantMortgage Loan Processor
Primary ResponsibilitiesSupports loan processing, handles documentation, and assists with administrative tasksReviews loan applications, verifies information, and prepares loan files for approval
Required SkillsAttention to detail, organizational skills, basic knowledge of mortgage processesStrong analytical skills, knowledge of underwriting, and documentation review
CertificationsOften no specific certifications required, but familiarity with mortgage software helpfulMay require mortgage licensing or certification depending on state regulations
Work EnvironmentOffice setting within banks, mortgage companies, or lendersOffice environment, often working closely with underwriters and loan officers

While both roles support the mortgage process, a Mortgage Operations Assistant primarily provides administrative support and handles documentation, whereas a Mortgage Loan Processor actively reviews and verifies loan applications to prepare them for approval. The roles often overlap but differ in focus and responsibilities.

Mortgage Operations Assistant jobs near you

Assistant Branch Manager I

Baycoast Bank

Fall River, MA • On-site

$48K - $62K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

Assistant Branch Manager

Location: Fall River, Massachusetts

Lead, Grow, and Make an Impact

Are you a driven leader who thrives on building relationships and developing high-performing teams? At BayCoast Bank, we’re looking for an Assistant Branch Manager to help lead branch operations, support staff development, and deliver exceptional customer experiences.
 
 In this role, you’ll partner closely with the Branch Manager to drive growth, ensure operational excellence, and make a meaningful impact in the community. This is a great opportunity for someone looking to advance their leadership career in banking.

What You’ll Do

Leadership & Team Development:
 - Supervise, coach, and develop branch staff
 - Support training, performance management, and career development
 - Foster a positive, team-oriented environment
 
 Customer Experience & Relationship Building:
 - Serve as the face of the branch, delivering outstanding service
 - Resolve complex customer issues and provide financial solutions
 - Build and deepen customer relationships
 
 Business Development & Growth:
 - Identify referral opportunities across banking, mortgage, and financial services
 - Participate in community outreach and networking
 
 Operations & Compliance:
 - Oversee daily branch operations in the absence of the Manager
 - Ensure compliance with policies, procedures, and regulations
 - Monitor cash handling, security, and audit readiness
 
 Collaboration & Strategy:
 - Partner with leadership to meet branch performance goals
 - Support strategic initiatives and continuous improvement

What You Bring

- Leadership and supervisory experience
 - Strong customer service and relationship-building skills
 - Experience in banking, lending, or financial services
 - Proven ability to meet goals and drive results
 - Strong communication and problem-solving skills
 - Knowledge of banking products and services
 - NMLS registration (or ability to obtain/maintain)

- Bilingual: Spanish/Portuguese a plus but not required

Why Join BayCoast Bank 

We are committed to making a difference for our customers, employees, and communities. Our core values:
 - Take pride in what you do
 - Believe your work matters
 - Care about people
 - Maintain a positive attitude

Employee Benefits

- Health, dental, and vision insurance
 - 401(k) with company match
 - Paid time off and holidays
 - Professional development opportunities
 - Educational assistance
 - Tuition assistance
 - Defined Benefit Pension Plan
 - Employee banking perks
 - Career advancement opportunities

Work Environment & Requirements

- Ability to lift up to 50 lbs
 - May require evenings and weekends
 - Reliable transportation required for travel between locations