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Mortgage Operations Assistant Jobs in Michigan (NOW HIRING)

Maintain accurate licensing records for all MLOs. * Assist Loan Originators with NMLS account ... Qualifications * 1+ years of mortgage licensing, mortgage operations, compliance, or mortgage ...

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Mortgage Operations Assistant information

What is a mortgage operations assistant?

Mortgage Operations Assistants are professionals who support the mortgage process by handling administrative tasks, coordinating documentation, and assisting loan officers and underwriters. They help ensure that all required paperwork is complete, accurate, and submitted on time, facilitating smooth loan processing. Their role often includes managing files, communicating with clients, and following up on outstanding information. By streamlining operations, they help expedite mortgage approvals and closings.

What are the key skills and qualifications needed to thrive as a mortgage operations assistant, and why are they important?

To thrive as a Mortgage Operations Assistant, you need strong organizational skills, attention to detail, and a basic understanding of mortgage processing, often supported by a high school diploma or equivalent. Familiarity with loan origination systems (LOS), document management software, and common office applications is typically required. Excellent communication, time management, and problem-solving abilities help you coordinate effectively with loan officers, clients, and other stakeholders. These skills enable accurate processing, timely documentation, and efficient support of the mortgage workflow, ensuring smooth loan transactions.

How does a mortgage operations assistant typically collaborate with loan officers and underwriters during the loan process?

A Mortgage Operations Assistant plays a crucial support role by coordinating communication and documentation between loan officers, underwriters, and other stakeholders. They often collect and verify required documents, update loan files, and ensure all paperwork is completed accurately and in a timely manner. This collaboration helps streamline the loan approval process, minimize delays, and maintain compliance with regulatory standards. Regular check-ins and clear communication are essential to keeping the loan pipeline moving efficiently.

What is the difference between Mortgage Operations Assistant vs Mortgage Loan Processor?

AspectMortgage Operations AssistantMortgage Loan Processor
Primary ResponsibilitiesSupports loan processing, handles documentation, and assists with administrative tasksReviews loan applications, verifies information, and prepares loan files for approval
Required SkillsAttention to detail, organizational skills, basic knowledge of mortgage processesStrong analytical skills, knowledge of underwriting, and documentation review
CertificationsOften no specific certifications required, but familiarity with mortgage software helpfulMay require mortgage licensing or certification depending on state regulations
Work EnvironmentOffice setting within banks, mortgage companies, or lendersOffice environment, often working closely with underwriters and loan officers

While both roles support the mortgage process, a Mortgage Operations Assistant primarily provides administrative support and handles documentation, whereas a Mortgage Loan Processor actively reviews and verifies loan applications to prepare them for approval. The roles often overlap but differ in focus and responsibilities.

What are the most commonly searched types of Mortgage Operations jobs in Michigan? The most popular types of Mortgage Operations jobs in Michigan are:
What cities in Michigan are hiring for Mortgage Operations Assistant jobs? Cities in Michigan with the most Mortgage Operations Assistant job openings:

Mortgage Licensing Specialist

Lit Financial

Troy, MI โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago


Job description

Job Title: Mortgage Licensing Specialist
Company: LitFinancial
Location: Troy, MI
Position Type: Full-time
Reports To: Senior Mortgage Trainer
LitFinancial is on a mission to be the most client focused mortgage company in the industry. As of 2025, LitFinancial has earned a perfect 5-star review with the Better Business Bureau and a 4.9 rating with hundreds of reviews from Google by delivering a world class experience. LitFinancial is a dynamic organization built with go-getters who are passionate, hardworking, and honest which fuels an incredible environment.
Position Overview:
The Mortgage Loan Originator (MLO) Licensing Specialist is responsible for the administration and maintenance of all MLO licensing activities across multiple states.  This role ensures new and existing Loan Originators remain properly licensed and compliant with federal and state licensing requirements.  The specialist manages license transfers, new state license applications, renewals, continuing education requirements, and required pre-licensing education while serving as the primary internal resource for licensing-related questions.
The ideal candidate is highly organized, detail-oriented, and capable of managing multiple deadlines in a fast-paced environment with minimal supervision.
Key Responsibilities:
  • Coordinate and process MLO license transfers for newly hired Loan Originators.
  • Manage new state license applications through the Nationwide Multistate Licensing System (NMLS).
  • Oversee annual license renewal process for all licensed team members.
  • Monitor licensing expiration dates and ensure timely renewals.
  • Track Continuing Education (CE) requirements and proactively notify employees of upcoming deadlines.
  • Monitor completion of required SAFE pre-licensing education for new Loan Originators.
  • Ensure all licensing documentation is complete, accurate, and submitted on time.
  • Maintain accurate licensing records for all MLOs.
  • Assist Loan Originators with NMLS account updates and licensing questions.
  • Research and stay current on state-specific licensing requirements and regulatory changes.
  • Coordinate fingerprinting, background checks, and other licensing prerequisites as required.
  • Work closely with Recruiting, Human Resources, Compliance, and Sales Leadership to ensure licensing timelines align with onboarding and business needs.
  • Generate reports on licensing status, expirations, pending applications, and compliance metrics.
  • Maintain confidential employee licensing information.
  • Identify opportunities to improve licensing workflows and increase efficiency.
  • Perform additional administrative and compliance-related duties as assigned.

Qualifications
  • 1+ years of mortgage licensing, mortgage operations, compliance, or mortgage industry experience.
  • Working knowledge of NMLS and SAFE Act licensing requirements.
  • Strong organizational and time management skills.
  • Excellent attention to detail with the ability to manage multiple deadlines simultaneously.
  • Strong written and verbal communication skills.
  • Proficiency with Microsoft Office Suite (Excel, Outlook, Word).
  • Ability to work independently with minimal supervision and take ownership of responsibilities.
  • Strong problem-solving and critical-thinking skills.
Preferred Skills
  • Experience managing multi-state MLO licensing preferred.
  • Experience in a mortgage brokerage or mortgage banking environment.
  • Familiarity with state regulatory agencies and licensing requirements.
  • Experience using HRIS systems such as Rippling or similar platforms.
What We Offer:
  • Competitive salary plus performance bonuses
  • Health, dental, and vision insurance
  • 401(k)
  • Paid time off and holidays
  • Supportive and collaborative team environment
  • Opportunities for career advancement

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