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Monitoring Manager Jobs in Toronto, ON (NOW HIRING)

Manulife Financial

MarTech Activation Analyst

Toronto, ON · On-site

$63 - $105/hr

Strong organizational and project-management skills, with the ability to manage multiple concurrent requests and keep on top of shifting priorities and timelines * Excellent written and verbal ...

New

Manulife

MarTech Activation Analyst

Toronto, ON · Hybrid

CA$62K - CA$104K/yr

Strong organizational and project-management skills, with the ability to manage multiple concurrent requests and keep on top of shifting priorities and timelines * Excellent written and verbal ...

New

The Body Shop

Mgr - Shop (CAN)

Richmond Hill, ON

Manage stock; monitor & manage change * Confidently use the data (KPI's) we provide, to make sound commercial & business decisions to successfully drive your sales & your team performance * Identify ...

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Monitoring Manager information

What is a monitoring manager?

Monitoring Managers are professionals responsible for overseeing and coordinating the tracking and evaluation of processes, projects, or systems within an organization. They ensure that operations comply with established standards and regulations, analyze performance data, and report on findings to senior management. Their role often involves developing monitoring frameworks, managing teams, and recommending improvements to enhance efficiency and effectiveness.

What are the key skills and qualifications needed to thrive as a monitoring manager?

To thrive as a Monitoring Manager, you need expertise in data analysis, process oversight, and a background in project management or quality assurance, often supported by a relevant degree. Familiarity with monitoring software tools, data visualization platforms, and certifications like PMP or Six Sigma are typically beneficial. Exceptional attention to detail, problem-solving abilities, and strong communication skills help you lead teams and ensure compliance. These skills are crucial for maintaining high operational standards, identifying process improvements, and driving organizational effectiveness.

What are some common challenges monitoring managers face when overseeing large-scale monitoring operations?

Monitoring Managers often encounter challenges such as ensuring data accuracy across multiple systems, prioritizing alerts or incidents efficiently, and maintaining effective communication between cross-functional teams. Balancing the need for thorough oversight with the pressure for rapid response can be demanding, especially in fast-paced or high-stakes environments. Successful Monitoring Managers develop strong organizational skills and leverage automation tools to streamline workflows, while fostering a collaborative culture that encourages proactive problem-solving.

What is the difference between Monitoring Manager vs Monitoring Coordinator?

AspectMonitoring ManagerMonitoring Coordinator
CredentialsTypically requires a bachelor’s degree in a related field; certifications like PMP or PMI-ACP are commonUsually requires a bachelor’s degree; certifications are less common but may include basic project management or industry-specific credentials
Work EnvironmentOversees multiple projects or teams, strategic planning, and high-level decision-makingFocuses on supporting monitoring activities, data collection, and reporting under supervision
Employer & Industry UsageUsed in industries like construction, IT, healthcare, and environmental managementCommon in similar industries, often as a support role within monitoring or project teams

The Monitoring Manager typically holds a leadership role with strategic responsibilities, overseeing monitoring processes and teams. In contrast, the Monitoring Coordinator supports monitoring activities, focusing on data collection and reporting. Both roles are essential but differ in scope, responsibilities, and seniority.

How to start a career in monitoring manager?

To start a career as a monitoring manager, candidates typically need a bachelor's degree in a relevant field such as business, finance, or information technology. Gaining experience in data analysis, project management, or compliance roles, along with developing skills in monitoring tools and reporting, is essential. Certifications like Certified Monitoring Professional (CMP) can enhance prospects in this field.

What are the most commonly searched types of Monitoring jobs in Toronto, ON?

The most popular types of Monitoring jobs in Toronto, ON are:

Monitoring Manager jobs near you

Central Monitoring Attendant - Pearson Airport - Toronto

INDIGO Group

Toronto, ON • On-site

CA$20.37/hr

Full-time

Re-posted 25 days ago

Job description

Join Indigo Park Canada Leading the Parking Industry!
At Indigo Park Canada, we dont just manage parking we lead the industry. As Canadas #1 parking operator, we oversee 1,300+ locations nationwide, providing services that go far beyond parking. From on-street operations and digital mobility solutions to last-mile logistics and urban space optimization, we are transforming how cities move.

We are currently seeking a Full-Time Central Monitoring Attendant for our Toronto Pearson Airport location. The Central Monitoring Attendant is responsible for monitoring the communication, parking and camera systems, assisting customers seeking help during the process of parking on upon entering and exiting of the parking lot and making payments.

What Would You Be Doing?

  • Greet, welcome, and assist customers with any questions or inquiries
  • Monitor the communication, parking and camera system
  • Support customers with their use and navigation of the parking facilities and equipment
  • Review and complete camera and system check at the beginning of every shift.
  • Process customer transactions using a variety of payment methods in a quick and accurate manner
  • Inform and advise customers and clients on our products and services
  • Ensure that all defective ticket outputs are validated before allowing the customer to exit the premises
  • Keep the office tidy and organized throughout shift in order to deliver an efficient customer service
  • Maintain tracking logs
  • Other duties as required

What Are the Working Conditions?

  • Hourly Salary: $20.37
  • Operation may run 7 days a week, 24 hours a day
  • Office environment, working independently.
  • Must be able to sit and/or stand for long periods of time

What Are We Looking For?

  • Minimum 2-3 years of customer service experience is required
  • Strong communication and written skills with an open attitude to take direction and feedback
  • Proven customer service-oriented attitude
  • Excellent problem-solving skills
  • Ability to work efficiently under pressure in a fast-paced environment
  • A strong team player who can work independently with minimal supervision
  • Bilingualism (English and French) is a strong asset
  • Results-oriented individual with a concern for accuracy and customer relations
  • Exceptional time management and organizational capabilities
  • Ability to work comfortably using Word, Excel and technology and computers in general

The composition of Indigo's workforce reflects a wide variety of ages, profiles and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination and, accommodations are available upon request in the relationship to employment and materials.

We thank all applicants for their interest in this position. However, due to the high volume of applicants, we will only be contacting candidates selected for an interview. No agency or applicant phone calls please.

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