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Monitoring Center Representative Jobs (NOW HIRING)

Phoenix Data Corporation

Call Center Representative

$18 - $19.50/hr

Experienced Contact Center Representative (REMOTE) - Permanent Full-Time (Tier 1/Enrollment Support ... Monitor email and Microsoft Teams communications throughout the workday without reminders. * Adapt ...

HaysMed

Communication Center Representative

Hays, KS

$14.75 - $18.50/hr

Under the supervision of the communication center supervisor, the representative independently ... Monitors code blue panel for alarm; and pages overhead announcements, codes and on call staff.

Cellular Sales

Call Center Representative

Edmond, OK · On-site

$12 - $15/hr

Cellular Sales Call Center Representative Customer Service | Business Development Job Overview The ... Monitoring -- Monitoring/Assessing performance of oneself to make improvements or take corrective ...

HaysMed

Communication Center Representative

Hays, KS · On-site

$14 - $19.50/hr

Under the supervision of the communication center supervisor, the representative independently ... Monitors code blue panel for alarm; and pages overhead announcements, codes and on call staff.

HaysMed

Communication Center Representative

Hays, KS · On-site

$14.75 - $18.50/hr

Under the supervision of the communication center supervisor, the representative independently ... Monitors code blue panel for alarm; and pages overhead announcements, codes and on call staff.

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Monitoring Center Representative information

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$10

$17

$25

How much do monitoring center representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for monitoring center representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a monitoring center representative?

Monitoring Center Representatives are professionals who work in central stations or monitoring centers to observe, respond to, and manage security, alarm, or emergency systems. They monitor incoming alerts from residential, commercial, or industrial locations and take appropriate action, such as notifying emergency services or contacting property owners. Their role is critical in ensuring the safety and security of people and property by providing rapid response to potential threats or incidents.

What are the key skills and qualifications needed to thrive as a monitoring center representative?

To thrive as a Monitoring Center Representative, you need a high school diploma (or equivalent), strong attention to detail, and the ability to quickly assess and respond to security or emergency situations. Familiarity with alarm monitoring systems, incident management software, and basic computer applications is commonly required. Outstanding communication skills, calmness under pressure, and reliability set top performers apart in this role. These skills are crucial for ensuring timely, accurate responses to incidents and maintaining the safety and security of people and property.

What are some common challenges faced by monitoring center representatives, and how can they be managed?

Monitoring Center Representatives often encounter high-pressure situations, such as responding to alarms or emergencies that require quick thinking and clear communication. Managing stress and maintaining focus are essential, especially during busy periods or critical incidents. Building strong multitasking skills and following established protocols can help manage these challenges effectively. Regular training and support from a collaborative team environment also contribute to successfully handling the demands of the role.

What are popular job titles related to Monitoring Center Representative jobs?

For Monitoring Center Representative jobs, the most frequently searched job titles are:

Monitoring Center Representative jobs near you
Infographic showing various Monitoring Center Representative job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative / Inside Sales

Cincinnati, OH • On-site

Great Day Improvements: A Family of Brands
Construction • 201 - 500 employees
Learn more about Great Day Improvements: A Family of Brandsexternal

$16.25/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 10 days ago

Great Day Improvements rating

5.4

Company rating: 5.4 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Overview

Champion Window - Call Center Representative

If you have excellent communication and customer service skills, join the Champion Window team! Champion has an immediate opening for a Call Center Representative.

Responsible for ensuring appointment correctness, monitoring call quality and data input, and piloting special programs. 

First/M-mid shifts ( 9:00 am - 5:30 / 10:00 am - 6:30 )  Pay Rate - $16.25 per hour Second shift positions ( 12:30 pm - 9:00 pm) Pay Rate - $16.75 per hourResponsibilities

* Call quality assurance: listening to recorded incoming calls to verify customer data against appointment data, correcting opportunities when available

* Internal piloting of new programs before executed out to the external call center

* Inbound and outbound phone calls: appointment setting, appointment verifications, and service requests

* Reporting: prepare and publish reporting on weekly training opportunities and program accuracy

* Other duties as assigned 

Qualifications

* 1-3 years' experience working in a call center / customer care environment

* Excellent customer service both written and verbal

* Excellent typing and grammar skills

* Process focused - structure and consistency is key

* Great attention to detail and strong project management skills

* The ability to successfully work as part of a team and autonomously

* Ability to manage several different projects simultaneously

* Appointments Plus/CRM knowledge a plus

Champion Window is an Equal Employment Opportunity Employer

If you need assistance with completing the online application due to a disability, please contact Champion Window.

Today & Every Day, CHAMPION Thanks Our Veterans!  Now Hiring and Honoring Veterans.  Apply today to find your next challenging career. 

Also, we offer a competitive compensation package that includes medical/dental/vision/disability coverage, 401(k), flex spending account and more.

Employment Type: FULL_TIME

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