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Monday Friday Nike Customer Service Jobs (NOW HIRING)

NIKE

Supervisor - Nike Pigeon Forge

Maryville, TN · On-site

Nike Clearance Store - Pigeon Forge Address: Pigeon Forge, TN Hours: Full Time (36-40 hours/week ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

NIKE

Supervisor - Nike Pigeon Forge

Pigeon Forge, TN · On-site

Nike Clearance Store - Pigeon Forge Address: Pigeon Forge, TN Hours: Full Time (36-40 hours/week ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

Nike

Supervisor - Nike Boston

Boston, MA · On-site

$21.50 - $27.95/hr

Nike Boston Address: Boston, MA Hours: Full Time - 34-40 hours per week, including nights and ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

Nike

Supervisor - Nike Newark

Newark, NJ · On-site

$20.50 - $26.65/hr

Nike Factory Store Newark Address: Newark, NJ Starting Pay Rate: Hours: Full Time - 34-40 hours per ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

Nike

Supervisor - Nike Laredo

Laredo, TX · On-site

$15.75 - $18.25/hr

Lace Up as a Nike Retail Supervisor As a Nike Retail Supervisor, you're the face of NIKE. Enjoy ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

NIKE

Retail Supervisor - Nike Leesburg

Leesburg, VA · On-site

$18.25 - $21/hr

Nike Factory Store Leesburg Address: Leesburg, VA Hours: Full Time - 38-40 hours per week ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

Nike

Store Manager - Nike Knoxville

Knoxville, TN · On-site

Nike Factory Store Address: Knoxville, TN Behind every great team is a great coach. That's why when ... You'll work with your team to focus on customer service and get to the win the right way. We ...

NIKE

Supervisor - Nike Laredo

Laredo, TX · On-site

$15.75 - $18.25/hr

Lace Up as a Nike Retail Supervisor As a Nike Retail Supervisor, you're the face of NIKE. Enjoy ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

NIKE

Nike Factory Store - Kittery Address: Kittery, ME Hours: Full Time - 34-40 hours per week ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

Nike

Store Manager - Nike Bend

Bend, OR · On-site

NIKE Factory Store Address: 61334 S Hwy 97 #430, Bend, OR 97702 Hours: Full Time - 34-40 hours per ... You'll work with your team to focus on customer service and get to the win the right way. We ...

NIKE

Supervisor - Nike Cincinnati

Monroe, OH · On-site

$17 - $19.75/hr

Lace Up as a Nike Retail Supervisor As a Nike Retail Supervisor, you're the face of NIKE. Enjoy ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

NIKE

Supervisor - Nike Grove City

Grove City, PA · On-site

$15.75 - $18.25/hr

Nike Factory Store - Grove City Address: Grove City, PA Hours: Full Time - 34-40 hours per week ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

NIKE

Supervisor - Nike Pigeon Forge

Knoxville, TN · On-site

Nike Clearance Store - Pigeon Forge Address: Pigeon Forge, TN Hours: Full Time (36-40 hours/week ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

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Monday Friday Nike Customer Service information

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How much do monday friday nike customer service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for monday friday nike customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Monday Friday Nike Customer Service job?

Monday Friday Nike Customer Service jobs involve assisting Nike customers with their inquiries, orders, returns, and general support during regular business days (Monday through Friday). These roles typically require strong communication skills, problem-solving abilities, and a passion for delivering excellent customer experiences. Employees in this position handle customer contacts via phone, email, or chat, and may also provide product information, resolve complaints, and process transactions. Working a Monday to Friday schedule means having weekends off, which can be attractive for work-life balance.

What are the key skills and qualifications needed to thrive as a Monday Friday Nike Customer Service representative?

To excel as a Nike Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and prior experience in customer support or retail. Familiarity with CRM systems, order management tools, and Nike's product catalog is often required. Outstanding interpersonal skills, patience, and the ability to stay calm under pressure help you stand out in this role. These skills ensure efficient resolution of customer issues, promote brand loyalty, and maintain a positive brand image.

What are some common challenges faced by Monday Friday Nike Customer Service representatives, and how can they be managed?

Monday–Friday Nike Customer Service representatives often handle high volumes of inquiries, especially during product launches or sales periods. A key challenge is managing multiple customer requests efficiently while maintaining Nike's high standards for satisfaction. Representatives can overcome these challenges by becoming proficient with Nike’s customer support tools, staying updated on current promotions, and practicing effective communication. Collaboration with teammates and supervisors is also essential to quickly resolve complex issues and ensure seamless service.

What is the difference between Monday Friday Nike Customer Service vs Monday Friday Nike Sales Associate?

AspectMonday Friday Nike Customer ServiceMonday Friday Nike Sales Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; retail experience preferred
Work EnvironmentCall centers, online support, in-storeRetail store, face-to-face customer interaction
Employer & Industry UsageCommon in retail and sportswear industryCommon in retail and sportswear industry
Search & Comparison IntentUnderstanding customer support roles at NikeLearning about retail sales positions at Nike

Monday Friday Nike Customer Service focuses on assisting customers via calls, emails, or online chat, providing support and resolving issues. In contrast, Monday Friday Nike Sales Associate involves direct, face-to-face sales and customer engagement in-store. Both roles require strong communication skills and knowledge of Nike products, but they differ mainly in work environment and daily tasks.

What cities are hiring for Monday Friday Nike Customer Service jobs?

Cities with the most Monday Friday Nike Customer Service job openings:

What are the most commonly searched types of Nike Customer Service jobs?

The most popular types of Nike Customer Service jobs are:

What states have the most Monday Friday Nike Customer Service jobs?

States with the most job openings for Monday Friday Nike Customer Service jobs include:

Monday Friday Nike Customer Service jobs near you

Customer Service - Customer Service Representative (Monday-Friday 11am-8pm)

CommunityCare

Tulsa, OK • On-site

$13.75 - $18.75/hr

Full-time

Medical

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Customer Service Representative

Responsible for being the first point of contact for all membership related questions, requests and concerns and for providing outstanding service to our customers. You will answer queries regarding customer benefits, eligibility, PCPs, claims and other questions. You will handle complaints, troubleshoot problems and provide resolutions in a professional and polite manner to ensure first contact resolution and customer satisfaction. The ideal Customer Service Representative will be customer focused, detail oriented and results driven. The most successful Customer Service Representatives demonstrate the following characteristics: polite, accurate, knowledgeable, able to work well within a team, learning agility, flexible and easily adapts to change.

Key Responsibilities:

  • Process a high volume of incoming inquiries regarding multiple products from members, providers, billing companies, individuals with legal representation, employer groups, and other insurance companies.
  • Strive to achieve first call resolution by communicating accurate information efficiently and timely thereby creating a positive experience for the member.
  • Verifies eligibility, benefits, deductible amounts, claim status, copays, coinsurance and all other information related to a customer and their benefits or a provider and their contract.
  • Use effective listening skills to understand the needs and complaints of the customer to offer them the best possible solution and ensuring the member feels supported and valued.
  • Resolve escalated customer issues received from the member, provider, employer groups or brokers while remaining calm and professional.
  • Provide interpretation services for all product lines via the contracted language line service as appropriate.
  • Flexible hours, including weekends and evenings, as department or training needs dictate and at the discretion of management may be required.
  • Effective problem resolution skills that demonstrates balance of company and customer needs.
  • Demonstrated ability and learning agility to adapt to organizational changes including business processes, systems and technology.
  • Joining a team of Customer Service Representatives and building a positive relationship of teamwork, trust, reliability and excellence.
  • Understanding and striving to meet or exceed call center metrics while providing excellent customer service.
  • Taking part in training and other learning opportunities to expand knowledge of company and position.
  • Perform other duties as assigned.

Qualifications:

  • Exceptional telephone manner, customer service skills, active listening skills, verbal and written communication skills.
  • Ability to resolve conflict and diffuse tension
  • Strong time management skills and decision- making skills.
  • Ability to read, comprehend, and explain health insurance benefits in a clear, concise, and professional manner.
  • Ability to work under stress with production and quality standards.
  • Proficient in Microsoft Office applications.
  • Highly organized and attentive to detail.
  • Flexibility, ability to adapt to change.
  • Successful completion of Health Care Sanctions background check.
  • Bilingual skills a plus.

Education/Experience:

  • High school diploma or equivalent required
  • 1-year customer service experience with direct interactions with customers
  • Contact center or medical field experience preferred

CommunityCare is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin

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