Module Designer Jobs in Phoenix, AZ (NOW HIRING)

At Axon, we build technology that keeps people safe-from connected sensors and body cameras, to cloud-based software, real-time operations platforms, and training solutions. Axon has long been the trusted technology partner for public safety agencies worldwide, and we are now bringing that same expertise to a rapidly growing Enterprise market-serving large-scale organizations across retail, healthcare, logistics, and other commercial sectors.
As Axon's Enterprise business expands, we are seeking an experienced Instructional Designer with strong video and digital content development skills to join the Axon Global Training Services team. In this role, you will design and develop high-quality learning experiences-primarily delivered through video and eLearning-that support the adoption and effective use of Axon products by enterprise customers.
The training you create will help thousands of frontline workers and security professionals across some of the world's largest organizations build confidence and competence with Axon technology in their specific environment.

Location: Hybrid Presence based near our US Hubs - Boston, Atlanta, Denver, Seattle, New York City or Scottsdale. This role follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
Reports to: Axon Manager of Global Training
Direct Reports: none

As part of the Axon Global Training Services team, you will partner with subject matter experts, product teams, and customer-facing stakeholders to design engaging, scalable training solutions focused on Axon's Enterprise market.
You will:

• Collaborate with subject matter experts to analyze training needs and translate technical, operational, and product content into engaging learning experiences tailored for enterprise audiences.
• Design and develop video-based and blended learning content, including microlearning, scenario-based videos, and eLearning modules.
• Create and edit instructional videos using tools such as Camtasia, Adobe Premiere Pro, or similar, including scripting, storyboarding, and basic post-production.
• Develop eLearning content using tools such as Articulate Storyline, Articulate Rise, and PowerPoint, ensuring usability, accessibility, and learner engagement.
• Contextualize product training for different enterprise verticals and personas-ensuring that learning content reflects the specific operational priorities and language of each audience (e.g., retail, healthcare, logistics, security).
• Localize and adapt training content for specific industries, regions, or customer environments, including terminology and compliance considerations.
• Apply adult learning theory, instructional design best practices, and assessment strategies to all learning solutions.
• Design course documentation and assets such as lesson plans, learning objectives, facilitator guides, learner materials, and knowledge checks.
• Build training that scales across large, distributed organizations-supporting consistent learning outcomes whether an organization has ten locations or thousands.
• Evaluate and iterate on existing content based on learner feedback, performance data, and business needs.
• Balance quality, scalability, and efficiency while managing multiple projects and deadlines.

• Bachelor's degree in Instructional Design, Education, Communications, or equivalent practical experience
• 3+ years of experience in instructional design, with a strong emphasis on digital and video-based learning
• Demonstrated experience creating instructional videos and multimedia learning content
• Hands-on experience with Camtasia, Articulate Storyline, Articulate Rise, and PowerPoint (or comparable tools)
• Experience writing instructional copy, scripts, and storyboards for video and eLearning
• Strong project management skills with the ability to work cross-functionally
• Ability to translate complex technical, legal, or product information into clear, learner-focused content
• Willingness to travel occasionally (approximately 2-3 days per quarter)
• Master's degree in Instructional Design, Learning Sciences, or a related field
• Experience developing training for enterprise or corporate environments, with the ability to tailor content for audiences ranging from frontline employees to security and operations leadership
• Experience contextualizing the same product or platform for different industries, verticals, or buyer personas
• Experience supporting industries such as retail, healthcare, logistics, or physical security
• Familiarity with learning management systems (LMS) and data-informed content iteration
• Experience developing multi-modal learning solutions (video, eLearning, facilitator-led, job aids)
• Experience designing training that scales across large, distributed organizations

• Competitive salary and 401(k) with employer match
• Discretionary paid time off
• Paid parental leave for all caregivers
• Medical, Dental, and Vision plans
• Fitness and wellness programs
• Emotional and mental wellness support
• Learning and professional development opportunities
• And yes-we have snacks in our offices

Benefits may vary depending on the nature of your employment and the location where you work.