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What is the difference between Modot Salaries vs Highway Maintenance Worker?

AspectModot SalariesHighway Maintenance Worker
Required CredentialsHigh school diploma, CDL preferredHigh school diploma or equivalent
Work EnvironmentOffice settings, fieldwork, construction sitesOutdoor, highway and road maintenance
Employer & Industry UsageMissouri Department of TransportationState and local government agencies
Common Search & ComparisonYesYes

Modot Salaries typically refer to compensation for employees working for the Missouri Department of Transportation, including highway maintenance roles. Highway Maintenance Workers are a common position within Modot, focusing on outdoor road upkeep. Salaries for Modot employees vary based on experience, location, and certifications, but generally align with industry standards for public sector highway maintenance roles.

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Modot Salaries jobs near you
Infographic showing various Modot Salaries job openings in the United States as of May 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 90% In-person, 5% Hybrid, and 5% Remote job distribution.
Customer Service Representative - Springfield

Customer Service Representative - Springfield

State of Missouri

Springfield, MO

$14.50 - $19.75/hr

Other

Medical, Retirement

Posted 7 days ago

State Of Missouri rating

7.0

Company rating: 7.0 out of 10

Based on 99 frontline employees who took The Breakroom Quiz

40th of 50 rated states

Job description

Job Summary - Why you'll love this position
Note for internal applicants: Successful candidates already at rates above the posted salary will be evaluated on an individual basis to determine final salary outcome.
Job Location: Southwest District Office (3025 E. Kearney St. Springfield, MO 65803)
If selected for further consideration, you will be contacted to schedule an interview on Monday, June 22nd, 2026.
Why you'll love this position:
The customer service representative is responsible for receiving incoming telephone calls, e-mails, and correspondence from the public, emergency agencies, and employees; conducts research to answer routine questions or take action and provides follow up to customers. Complex questions and nonstandard issues are referred to appropriate personnel. Responsibilities are performed under moderate supervision.
Responsibilities - What you'll do
What you'll do:
  • Mails requested materials such as maps and information booklets to outside agencies and the general public.
  • Researches department or district manuals, or makes inquiries to obtain answers to customer questions; informs customers of what actions are being taken with regard to questions or concerns.
  • Notifies appropriate department personnel to act on customer concerns or emergency situations; follows up with appropriate department personnel to ensure response has been made to customer.
  • Completes documentation regarding customer service activities and maintains customer database; compiles and provides requested information to department personnel.
  • May work with Transportation Information Center staff to disseminate Intelligent Transportation System information to customers calling in or to department employees or emergency agencies responding to incidents.
Qualifications - All you need for success
Minimum Qualifications:
  • High School Diploma or GED/HiSET
  • Two years of clerical experience, or experience in department operations, policies, and procedures.

Job Details - More reasons to love this position
More reasons to love this position:
MoDOT offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Visit our CAREERS page to explore all we have to offer. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for MoDOT, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found HERE.
At MoDOT you will play a key role in maintaining the seventh largest highway system in the United States. We value team players who are open-minded and work well with others to accomplish goals and fulfill our mission of safety, service, and stability. We see the growth of our team members as an investment, both in MoDOT's future and yours. If you're looking for diverse opportunities, challenging work, and a flexible environment, we want to talk to you about joining our winning team. MoDOT operates on shared values and your success in our organization depends upon modeling these values. CLICK HERE to view our mission, values, and tangible results. If you embrace these values, we welcome your application.
Contact Details - If you have questions or require any accommodations to participate in the application or interview process please contact:
If you have questions about this position, please contact: Southwest District Human Resources at SWHR@modot.mo.gov

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