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Mobile Technician Jobs in Puerto Rico (NOW HIRING)

Chubb

System Support Technician

San Juan, PR · On-site

Role Purpose The Systems Support Technician will be responsible for providing technical assistance ... Support printing systems and mobile and fixed telephony. * Keep the computer inventory and ...

Chubb

System Support Technician

San Juan, PR

Role Purpose The Systems Support Technician will be responsible for providing technical assistance ... Support printing systems and mobile and fixed telephony. * Keep the computer inventory and ...

MiniMed

Technician II

Juncos, PR · On-site

As a Technician II, you will be at the heart of our mission - transforming innovative designs into ... to be independently mobile. The employee is also required to interact with a computer and ...

MiniMed

Engineering Technician I

Juncos, PR · On-site

As an Engineering Technician I, you will be at the forefront of innovation - supporting the ... to be independently mobile. The employee is also required to interact with a computer and ...

MiniMed

Quality Technician I

Juncos, PR · On-site

$17.50 - $23.50/hr

As a Quality Technician, you will play a vital role in ensuring that every device we deliver meets ... to be independently mobile. The employee is also required to interact with a computer and ...

New

Temco Logistics

Technician - Puerto Rico

Carolina, PR · On-site

$45K - $55K/yr

Use mobile devices to confirm deliveries and maintain accurate records. * Deliver exceptional customer service to homeowners, builders, and clients. * Perform pre- and post-trip vehicle inspections ...

Medtronic

Calibration/Metrology Tech II.

Humacao, PR

$22.25 - $30.25/hr

Technician Level 2 performs routine calibration, adjustment, troubleshooting, and maintenance of ... to be independently mobile. The employee is also required to interact with a computer, and ...

Medtronic

Calibration/Metrology Tech II.

Humacao, PR · On-site

$22.25 - $30.25/hr

Technician Level 2 performs routine calibration, adjustment, troubleshooting, and maintenance of ... to be independently mobile. The employee is also required to interact with a computer, and ...

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Mobile Technician information

What is a mobile technician?

Mobile technicians are professionals who diagnose, repair, and maintain mobile devices such as smartphones and tablets. They handle issues like screen replacements, battery problems, software glitches, and hardware malfunctions. Mobile technicians may work in repair shops, for mobile service providers, or as independent contractors. Their expertise ensures that mobile devices function properly and meet users' needs.

What are the key skills and qualifications needed to thrive as a mobile technician, and why are they important?

To thrive as a Mobile Technician, you need strong technical troubleshooting abilities, knowledge of mobile device hardware and software, and often a diploma or certification in electronics or a related field. Familiarity with diagnostic tools, mobile operating systems (such as Android and iOS), and device management platforms is commonly required. Excellent customer service, problem-solving skills, and effective communication help you stand out in this role. These skills ensure accurate repairs, satisfied customers, and efficient service delivery in a rapidly evolving technology environment.

What are some typical challenges mobile technicians face when working in the field?

Mobile Technicians often encounter challenges such as diagnosing issues without access to a full workshop, managing unexpected on-site complications, and adapting to varying customer environments. They need to be resourceful and carry the necessary tools and replacement parts to handle a wide range of repairs. Excellent communication skills are also important, as Mobile Technicians frequently explain technical issues and solutions to customers who may not be familiar with the technology.

What is the difference between Mobile Technician vs Field Service Technician?

AspectMobile TechnicianField Service Technician
CertificationsOften requires certifications like A+ or CompTIASimilar certifications, often including manufacturer-specific ones
Work EnvironmentPrimarily works on-site at customer locations, often travelingWorks on-site at customer locations, may involve travel or fixed locations
Industry UsageCommon in electronics, telecommunications, and appliance repairWidely used in industrial, HVAC, and technical service sectors

Both Mobile Technicians and Field Service Technicians perform on-site repairs and maintenance, often requiring similar certifications. The main difference lies in industry focus and specific job roles, with Mobile Technicians typically specializing in electronics and consumer devices, while Field Service Technicians often work in industrial or HVAC sectors.

How much do mobile technicians make in the US?

Mobile technicians in the US typically earn an average annual salary of around $40,000 to $55,000, depending on experience, location, and certifications. Entry-level technicians may start lower, while experienced professionals with specialized skills can earn higher wages, especially if working for large companies or in high-demand areas.

What are the most commonly searched types of Technician jobs in Puerto Rico?

The most popular types of Technician jobs in Puerto Rico are:

Mobile Technician jobs near you
Infographic showing various Mobile Technician job openings in Puerto Rico as of August 2026, with employment types broken down into 86% Full Time, and 14% Temporary. Highlights an 100% In-person job distribution.

System Support Technician

Chubb

San Juan, PR • On-site

Full-time

Posted 11 days ago

Chubb rating

8.2

Company rating: 8.2 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

146th of 315 rated insurance

Job description


Role Purpose
The Systems Support Technician will be responsible for providing technical assistance to users across the organization, ensuring the timely handling, tracking, and resolution of incidents related to the technology used within the company. In addition, this role will support training, documentation, and local and regional technology initiatives.
Key Responsibilities
  • Act as a liaison between business areas and regional technical teams to support requests and specialized technical needs.
  • Manage service requests and incidents assigned through the ticketing tool, ensuring timely follow-up and resolution within established service levels.
  • Provide support for incidents related to base software, including Windows operating systems, Microsoft Office, OneDrive, Microsoft Teams, antivirus, and security agents.
  • Address hardware issues and requests for equipment or accessories.
  • Provide support for LAN, Wi-Fi, and VPN connectivity, as well as access and permissions to network resources.
  • Support printing systems and mobile and fixed telephony.
  • Keep the computer inventory and installed software up to date in accordance with company standards and release cycles.
  • Monitor critical office infrastructure and escalate incidents promptly to regional technical teams.
  • Support technical testing related to changes, infrastructure implementations, and technology projects.
  • Assist business users in properly channeling their technical requests.
  • Track operational metrics related to the day-to-day activities of the area.
  • Participate in local and regional project meetings, representing the country operation.
  • Document technical procedures, instructions, and guidelines for the area.

Qualifications
Requirements
  • Strong knowledge of Windows, Microsoft Office, OneDrive, and Microsoft Teams support.
  • Two (2) to three (3) years of experience in information technology.
  • Experience diagnosing and resolving hardware, software, and connectivity issues.
  • Basic knowledge of LAN, Wi-Fi, and VPN networks, as well as Active Directory and shared resource permissions.
  • Proficiency in ticketing and service management tools.
  • Ability to document processes and prepare technical instructions.
  • Strong communication skills, customer orientation, and teamwork.
  • Analytical skills, organization, and ability to manage multiple requests.
  • Ability to work independently and without supervision.
  • Ability to work in a collaborative team environment.
  • Advanced knowledge of the structure and content of both English and Spanish.
  • Two to three years of experience in information technology.
  • Bachelor's degree in Computer Science, Information Technology, or a related field.

Experience
  • Experience supporting office infrastructure.
  • Knowledge of information security and endpoint protection tools.
  • Experience in corporate environments with regional support.
  • Experience managing service indicators and operational metrics.

About Us
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

What Chubb employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Chubb

Sourced by ZipRecruiter

Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. We are a unique global organization with a culture of individuals passionately committed to our respective crafts. With underwriting at our core, each of us contributes to providing the best insurance coverage and service to our clients. Our highly collaborative, inclusive nature helps us drive better business outcomes through diversity of background, experiences, insights and values.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Warren, NJ, US

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